An opportunity has arisen to join the Improvement Hub (ihub) within Healthcare Improvement Scotland. The Transformational Redesign Unit, within the ihub, supports health and care organisations with complex, system-wide change to improve outcomes for the people of Scotland. This is an operational post within the Unpaid Carers Programme, which aims to improve the identification, involvement and support for unpaid carers within the design and delivery of health and social care.
The successful candidate will demonstrate strong skills in quality improvement and will have experience of involving people meaningfully in health or social care decision-making throughout their work. They will also have an interest in taking a user-led approach to improvement and design.
We are looking for someone with excellent communication and interpersonal skills which reflect the person-centred ethos of the ihub, as well as the ability to connect with a wide range of stakeholders. Educated to Masters level or have equivalent training or experience, you should have the ability to work with the team and stakeholders to effectively coach, mentor and consult. Strong project management and design skills are essential to effectively manage change as well as a good working knowledge of Microsoft applications to support project delivery.
Unpaid Carers Improvement Programme
The aim of our Unpaid Carers Improvement Programme is to ensure staff working across health and care have the skills, knowledge and confidence to identify, involve and support carers to ensure that health and care services are designed and delivered to meet unpaid carer needs. We work to promote unpaid carers as equal partners in care and to increase understanding of the implications of the Carers (Scotland) Act 2016.
We are looking for someone with an interest in person-centred practice and a passion for improvement to support delivery of our programme. This will involve working in partnership with health and social care services, third sector organisations and teams within the ihub to develop understanding, test ideas and capture evidence to improve the experience of unpaid carers. The evidence from this programme will be used to inform change at a national level.
Further information about the role is available from Gillian Fergusson, Senior Programme Manager for the Unpaid Carers Improvement Programme (gillian.fergusson@nhs.scot).
To apply please visit: apply.jobs.scot.nhs.uk/displayjob.aspx?isPreview=Yes&jobid=87015
Closing date: 8 February 2022 at midnight
It is anticipated that virtual interviews will be held via MS Teams on 2 March 2022.