Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

Fife Core Service provides front of house / reception duties to all building users. The team also provide business support services to a range of Fife Support Services.

West Bridge Mill is a multifunctional base which offers temporary supported accommodation, offices, a training space and provides services to the local community. The building accommodates many commercial customers and also houses the 6 LinkLiving Fife Services.

The successful candidate will work as part of the West Bridge Mill core team and liaise closely with the Building Manager to manage the day-to-day running of the building.

The Job

The post holder will provide a customer-focused and comprehensive administrative, support and reception service to the building, Management Team, various Fife LinkLiving Services, residents, commercial tenants and member of the public.

Responsible for overseeing the co-ordination and delivery of repairs throughout the large building, liaising with colleagues throughout the Link Group, internal and external contractors.

The post will include provision of confidential administrative support to all services located in West Bridge Mill, including Residential Accommodation, Better than Well, Older Person Services, Tenancy Support and Employability.

The post holder will work within the reception area of West Bridge Mill, Kirkcaldy and will need to be flexible to cover annual leave and sickness and be able to work without supervision.

About You

You are an organised and motivated individual with the ability to manage your time effectively and meet deadlines in a fast-paced environment. You are confident using computer systems and can quickly adapt to new tools and technologies.

You have strong organisational skills, allowing you to prioritise tasks and manage competing demands while maintaining a high standard of work. You are comfortable working independently, using your own initiative to solve problems and keep tasks on track.

At the same time, you thrive as part of a team, contributing positively and working collaboratively with colleagues to achieve shared goals. You have excellent communication skills, both verbal and written, and are confident handling telephone enquiries in a professional and approachable manner.

You are eager to learn, open to developing new skills, and committed to continuous improvement in your role.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.

The Society of Antiquaries of Scotland is looking for a new Fellowship and Administration Officer to help grow and sustain our flourishing global network and support our busy programme of events for the public and Fellows (members).

The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.

Location: Hybrid working – all staff are expected to work from the Society’s office at the National Museum of Scotland in Edinburgh at least two days per week (pro rata) and employees starting in a new role will be required to work from the office more regularly in the first instance. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.

Reports to: Fellowship and Development Manager

Probation: Nine-month probationary period during which time your skills and suitability for the post will be assessed

Main Responsibilities

• Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
• Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
• Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
• Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
• Assists Fellows with website login access and event bookings
• Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
• Produces the monthly Fellows e-newsletter and additional e-mailings as required
• Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
• Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
• Contributes to internal quarterly reports
• Processes and posts merchandise orders

Person Specification

Requirements

• Demonstrable experience of working independently in a busy office for a charity, membership-based organisation or similar
• Demonstrable knowledge, experience and use of CRM membership databases such as Microsoft Dynamics (for example, Silverbear)
• IT literate (for example, experience of using Office 365, Zoom, Eventbrite, WordPress and Mailchimp) and open to learning new digital skills
• Demonstrable experience supporting the delivery of successful events (for example, venue hire, liaising with speakers, and arranging travel and accommodation)
• Excellent organisational and time-management skills with ability to prioritise workload to meet deadlines and to work on own initiative
• Excellent written and verbal communication skills
• High standard of accuracy with close attention to detail
• Strong problem-solving skills
• Ability to work flexibly, including occasional weekend and out-of-hours work