As a Birch Resource Worker, you will implement a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. Birch is designed to address the complex needs of individuals who have lost the care of their children to the care system, providing intensive support to enable change in their lives and ultimately reduce the number of children removed into care. You will deliver a relationship-based programme where frequency, tenacity and creativity are central. The post holder will assess the needs of individuals referred to the service and plan and deliver a proportionate response to the presenting issues. Work will be delivered through one-to-one intervention and group settings across a range of sites. You will also support the development of the service by contributing to the content and style of programmes and interventions, liaising with other agencies and professionals to promote the service, and identifying specific gaps in provision within the local area. As this role combines community outreach and office-based work, applicants must hold a valid driving licence and have access to a vehicle, as regular travel is required. Following appointment, there will be an induction period based at the TCA Dundee office. Ongoing attendance at team meetings, supervision, and in-house training sessions at TCA Dundee will form part of the role.

Additional Information: More information on the post can be obtained by contacting alison.leuchars@tca-dundee.com or naiomi.thomson@tca-dundee.com, or by phoning 01382 456012.

Are you passionate about empowering communities who are most affected by the climate crisis but whose voices are least often heard to take action? We support communities most affected by air pollution, increasing temperatures in the Global South and the transition away from fossil fuels to ask for systems change through community organising techniques. Do you understand the theory of Community Organising and have you had experience of educating, skilling up and supporting communities to campaign for change? If so we’d love to hear from you!

We are particularly keen to hear from people who experience marginalisation and minoritisation or who are often excluded from decision-making processes. For example, people of colour; people from working-class backgrounds; people from LGBTQ and migrant communities; care-experienced young people and people with disabilities.

Background

Parents for Future Scotland is a grassroots group of parents seeking to make climate action the norm among all parents in Scotland. We are in the midst of a big step change, increasing our influence and reach across the country, and we need you to help us in doing that. This post is based in Glasgow and will operate mainly in Glasgow and Edinburgh. It is open to anyone who can commute.

We run programmes in schools and in partnership with other charities to reach communities who are most affected by climate change and to support them to take local action. This work is delivered by our programme team. This role will build on the programme work taking place by joining people up, on-boarding them into our movement and skilling them up to mobilise and campaign. Through this process we hope to create local groups within our movement who are skilled and able to take action on climate change to realise our vision of a climate-safe future for every child and our goal of a just transition away from fossil fuels in Scotland.

We operate in Aberdeen, Glasgow and Edinburgh. We have a Community Organiser in Aberdeen, therefore this role will support the growth of volunteers and movement members in Glasgow and Edinburgh.

It will require availability at weekends and in evenings.

The role:

Develop existing movement members to become an inter-connected, powerful movement of skilled individuals supporting each other

• Refine the on-boarding process and look at the viability of it becoming volunteer-run and/or having a buddy system for new members.
• Create materials on how movement members gather other families in their locale in order to create a local group and pilot this.
• Support the Parents For Future Scotland team to utilise volunteers within their roles in order to improve capacity and increase buy-in within the movement.
• Posting on our WhatsApp channel regularly to our members to create discussion about current events relating to climate or intersectional topics which provoke discussion around members’ thoughts/feelings which may lead to people taking action and create an atmosphere of community.
• Host at least 2 events in the year which support members to meet in-person and get to know each other. Look at whether these events could be organised more regularly through volunteers.
• Post regularly on socials and implement a newsletter for members.
• Keep our membership database up-to-date in line with GDPR alongside the Admin Manager.
• Alongside the Fundraiser, Programme Manager and CEO, feed into the implementation of a new CRM system which will track movement members’ journeys.

Broadening participation within the movement space, centering the voices of those least often heard

• Work closely with our Programme Manager to center the voices of Global Majority communities within the movement.
• Working with the Air Pollution team in Glasgow to set up community events in 5 communities where we have been successful in establishing bike and walking buses. Events will invite participants in these schemes, plus the surrounding community, to identify what concerns them regarding climate and support them to create a group to take action.
• Building the skills/capacity of groups formed; supporting power mapping, delivering training to skill-up key community members to take effective action and build and grow power.
• Maintaining fantastic relationships with groups and keeping them informed of PfFS’ actions / asking for support from them at key times.
• Deliver our workshop training to new self-employed staff team members

Developing and implementing our new campaign on retrofit and community energy

• Implement an action plan for our new campaign which will work effectively with partners, mobilise our movement and challenge decision makers.
• Work with the Programme Manager and the rest of the team to ensure that our campaign messaging/actions are being publicised within our Air Pollution and Climate Voices programmes.

Essential experience

• You will have had a substantial career building communities’ capacities and centering voices of those least often heard
• You will have a good understanding on the intersectionality of the systems that perpetuate climate change and an understanding of the changes needed to tackle this
• You will have a proven track record of creating trusting relationships that result in transformational and change
• You will have had experience of identifying skills-gaps and creating training which bridges these gaps which effectively inspire the confidence and abilities of trainees.
• You will have proven experience of creating strategy and tactics which add value to the organisations in which you have worked.
• It would be desirable if you have worked in an organisation which campaigns.
• It would be desirable if you have a qualification in or have received training in community organising techniques.

Essential personal attributes

• Passion, drive and enthusiasm in our ability to tackle the climate crisis through system change and an understanding of what this might require.
• Excellent collaborative skills and good emotional intelligence. You will be required to work collaboratively across the team, therefore insight into how teams work, their pressures and how to get the best out of everyone is essential. You will also need to build trusting, motivating and inspiring relationships with movement members and have excellent collaboration with partners.
• Flexibility to work in a changing landscape in a small charity.
• Strategy - to bring ideas and creativity and to understand how these fit within the wider strategic goals of PfFS
• An ability to take instruction and to work independently/take self-responsibility

What we offer

• 3 days per week for 46 weeks at £200 per day at £27,600 for the year. We are hoping to move to a staffing model within two years, therefore the likelihood of extension for the successful candidate is very high.
• We offer a flexible working environment
• Working from home (we are in the process of finding an office in the next few months. Due to the role working so closely with colleagues we would recommend that this role spend time at the Glasgow office once established)
• We are a fledgling organisation so your skills/expertise will help shape our direction
• You will work closely with the CEO, who will support you throughout
• The role will entail travelling across the Central Belt. The bulk of work will take place in Glasgow therefore being able to travel to Glasgow regularly is essential.

Help more women discover the friendship, learning and opportunities SWI offers.

The Scottish Women’s Institutes (SWI) is seeking a proactive Membership Support Lead to join our small national team. You’ll help grow and retain our membership, strengthen volunteer support and ensure members feel welcomed, valued and involved.

Reporting to the Head of Business Development, you’ll work closely with colleagues, Federations and Institutes across Scotland to welcome new members, help existing groups thrive and guide new groups as they get started.

Key responsibilities

• Develop and deliver membership recruitment and retention plans.
• Provide friendly, helpful advice to members and prospective members.
• Support new groups and work with Institutes facing membership challenges.
• Coordinate practical guidance and induction for volunteer office bearers, helping them feel confident in their roles.
• Work with Communications and Events colleagues to promote membership opportunities and encourage participation.
• Maintain accurate membership records in line with data protection requirements.
• Use membership data and feedback to improve services and report on progress.

We’re looking for someone with

• Experience in membership, community development or a similar role involving engagement and relationship building.
• Strong communication, organisational and interpersonal skills.
• Experience using databases, analysing information and preparing clear reports.
• A practical, supportive approach to working with volunteers.
• The ability to work independently and collaboratively.
• An understanding of data protection and the importance of accurate, confidential records.

You’ll bring enthusiasm for helping groups thrive and a commitment to SWI’s work bringing women together through friendship, lifelong learning and shared experiences.

Occasional travel and evening/weekend work will be required within agreed working arrangements.

The Citizens Advice Service was first established in Edinburgh in 1939. Over the years it has grown to deliver services from 4 main Bureaux (Dundas Street, Leith, Muirhouse and Portobello) and over 20 project/outreach locations across the capital. In 2007 the separate Bureaux merged to form Citizens Advice Edinburgh (CAE, Charity Number SC038195).

Through a team of core and project staff and over 120 highly trained and committed volunteers, CAE provides a free, confidential, independent and impartial service to the citizens of Edinburgh on a wide range of issues including:

• Debt and money

• Welfare Rights

• Consumer issues

• Immigration

• Employment and workforce problems

• Housing

• Relationship and family issues

• Discrimination

• Health services

• Legal rights & responsibilities

The charity is a trusted and well-respected organisation. It enjoys high levels of client satisfaction, and the excellence of its training programme is widely recognised. Its volunteer workforce and paid staff are fully committed and

strive, with limited resources, to provide the advice sought by thousands of clients each year.

For a full overview of all our services and current work, please visit the Citizens Advice Edinburgh website.

Job Description

The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, to assist people to deal with

issues affecting their health and wellbeing and to provide advice and support to those wishing to give feedback or comments, or to raise concerns or complaints about NHS care received.

Purpose of the Post:

Patient Advisers will work with the Citizens Advice bureau/x in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by email and webchat via a national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.

For more information please download the Job Description below.

At The Advocacy Project, we pride ourselves on being a great place to work and put the people we support at the centre of everything we do. We are an independent advocacy charity providing one-to-one advocacy for adults across Glasgow, East Renfrewshire and Renfrewshire.

We support people to have their voices heard in decisions about their care, treatment and lives, particularly when they may otherwise find it difficult to be heard. Our work is guided by our values of fairness, independence, inclusion and resilience.

We are looking for a skilled and motivated Delivery Manager to lead our Glasgow team of advocates and ensure our busy, fast-moving service runs effectively. Referrals arrive steadily, often at short notice, and may relate to mental health tribunals, adult support and protection, and other time-critical processes. You will make sure the right advocate reaches the right person at the right time, while maintaining high standards of independent advocacy practice.

What you'll do

• Lead, line manage and support a team of advocates, including supervision, caseload oversight and staff wellbeing
• Manage referral flow and allocate work so urgent cases are covered and caseloads remain manageable
• Ensure practice meets independent advocacy principles and standards
• Retrieve and maintain accurate service data; analyse referral volumes, caseloads, performance and outcomes to identify trends and pressure points; and produce timely monitoring reports for commissioners and internal stakeholders.
• Build effective working relationships with health and social care and other partner organisations
• Help shape the service as demand and commissioning requirements evolve

What we're looking for

• Experience of leading and supervising staff in a frontline service
• Sound judgement under pressure, with the ability to reprioritise quickly
• A clear understanding of independent advocacy, or experience in a closely related field such as social care, mental health or rights-based work
• Confidence using case management systems and service data
• Confident using Microsoft 365 applications and other IT systems
• A strong commitment to placing the people we support at the centre of everything we do

This role would suit someone who remains calm and focused in a busy environment, protects their team’s capacity and is committed to achieving the best outcomes for people who use the service. In return, we offer a generous package of salary, pension, dynamic working, annual leave, CPD, and a wellbeing package.

We are a disability and carer-positive employer and welcome applications from people of all backgrounds. Any offer of employment will be subject to satisfactory references and a PVG check.

Quarriers are an ambitious organisation, and we believe that we have a role in making Scotland a better place.

North West Carers Service provides support to improve the quality of life and wellbeing of unpaid carers of all ages in the Northwest of Glasgow.

We have an exciting opportunity to recruit a Family Wellbeing Worker.

Your new opportunity

The successful candidate will be required to:

Identify and coordinate support for unpaid carers in North West Glasgow by developing Adult Carer Support Plans that promote wellbeing and help carers balance their caring responsibilities with a life of their own.

The successful applicant will be a highly organised and self-motivated individual with the ability to plan and prioritise their own workload.

This role is an agile working role with blend of home/office/community settings dependant on service requirements.

This is a Temporary role for 12-months, this role may be extended subject to funding.

37 hours per week

£28,167 per annum

Monday - Friday 9am - 5pm with possible evening and weekend work.

Please note a driving licence and access to your own vehicle is essential as you will be required to travel to various locations and participate/lead on group work.

What you’ll bring

• Reliability, flexibility and a positive attitude
• Experience in Microsoft packages, Word, Excel etc. is essential
• Ability to build trusting relationships
• Empathy and excellent communication skills
• Excellent team player
• Ability to apply transferable life experience and skills to support and enable individuals.
• Knowledge of unpaid carers and relevant legislation

What you’ll get

• SVQ qualifications via our accredited centre
• Generous leave
• Training & development opportunities
• Opportunity to change lives through meaningful work
• Family-friendly policies
• Health benefits: HSF cash plans, physio & occupational health
• Free 24/7 Employee Assistance Programme
• £500 refer-a-friend bonus (T&Cs apply)
• Life Assurance & Pension
• Cycle to Work scheme
• Access to Concerts for Carers

Quarriers Glasgow North West Carers Service have an exciting opportunity to recruit a temporary Family Wellbeing Worker (Peer Mentoring) for 12 months.

We are an ambitious organisation and we believe that we have a role in making Scotland a better place.

Your new opportunity

The service provides support to improve the quality of life and wellbeing of unpaid carers of all ages in the Northwest of Glasgow. We achieve this by offering person centred, inclusive and holistic support focussing on what matters to carers and their families.

The successful candidate will be required to:

• Develop and implement a successful Young Carers Peer Mentoring pilot
• Develop a bank of volunteers and peer mentors to support initiatives
• Provide peer support activities for unpaid carers utilising volunteers where appropriate
• Develop a carer awareness course for volunteers and peer mentors
• Monitor, evaluate and produce reports for Peer Mentoring pilot – collate and collect data and qualitative information including impact statements
• Contribute to development of literature and promotional materials for social media, webpages etc for unpaid carers which supports inclusion and further development of the service
• Able to work closely with colleagues and volunteers to identify, plan, organise and evaluate peer support groups and peer mentoring for both adult and young carers.
• To undertake any other duties or responsibilities commensurate with the post

What you’ll bring

• Reliability, flexibility and a positive attitude
• Experienced in Microsoft packages, Word, Excel etc.
• Ability to build trusting relationships
• Empathy and excellent communication skills
• Excellent team player
• Ability to apply transferable life experience and skills to support and enable individuals.
• A full UK driving licence and access to your own vehicle is essential for this role

What you’ll get

• SVQ qualifications via our accredited centre
• Generous leave
• Training & development opportunities
• Opportunity to change lives through meaningful work
• Family-friendly policies
• Health benefits: HSF cash plans, physio & occupational health
• Free 24/7 Employee Assistance Programme
• £500 refer-a-friend bonus (T&Cs apply)
• Life Assurance & Pension
• Cycle to Work scheme
• Access to Concerts for Carers

Could you be the welcoming face of our charity?

Glasgow Disabled Scouts (GDS) gives young people aged 8 to 25 with disabilities and additional support needs across Glasgow the full Scouting experience: camps, friendships, adventures and independence. We're a charity run entirely by volunteers, from those aged 14 and up right through to our longest-serving leaders, and none of it happens without them.

We're looking for a warm Volunteer Coordinator who enjoys working with people to join us. The role is all about people: making every new volunteer feel welcomed from their very first enquiry, guiding them through joining, keeping in touch as they settle in, and being a familiar face at our Monday evening sessions.

What you'll do

You'll be the first person a new volunteer hears from. You'll respond to enquiries, have the first conversation with each new volunteer, guide people through the PVG and training process, and meet them on their first night. You'll attend volunteer fairs, university and Duke of Edinburgh events to bring new people in, and build relationships with the schools, colleges and organisations that send volunteers our way. Once people are with us, you'll check in, take an interest in how they're getting on, and help make sure they feel part of the team.

Who we're looking for

Someone warm, outgoing and reliable, who enjoys people and is good at keeping things moving. You'll be organised enough to manage a busy pipeline of enquiries and personable enough that a nervous new volunteer of 16 and a leader of ten years both feel at ease with you. Experience in volunteer coordination, recruitment, youth work, education, customer service or another role working closely with people would be useful, and transferable skills are very welcome. Experience of youth clubs, community groups or other volunteer-led organisations would be a bonus, not a requirement. We can teach the process. How you make people feel is what we're really looking for.

The role

14 hours a week on average, with the hours shaped by what the role needs rather than fixed days. Volunteer recruitment comes in waves, with September and the start of term especially busy, so you'll need to flex up when enquiries are flowing and will have more breathing space at quieter times. Being responsive during the week matters, and because all of our sections meet on a Monday evening, being there on Mondays is an essential part of the role. Around that, we're happy to talk about flexibility that fits with your other commitments. 18-month fixed-term contract with the potential for extension, subject to funding. £14.50 to £17.50 per hour depending on experience (£26,390 to £31,850 full-time equivalent, pro rata to 14 hours, around £10,550 to £12,750 a year). A PVG check will be required.

Help us build stronger connections across Scotland

We're looking for an experienced CRM & Audience Manager to join St Andrew's First Aid at an exciting time in our development.

As we grow our ambitions for Scotland, we want to build stronger, more meaningful relationships with the people and organisations we work with. From workplace training customers and volunteers to supporters and partners, understanding our audiences and how we engage with them will be central to our success.

This is an opportunity to shape our CRM capability from the ground up, introducing smarter systems, better audience insight and more personalised communications that make a real difference.

The opportunity

Working as part of our Marketing and Communications team, you'll lead the development of our CRM and audience strategy, helping us make better use of data, technology and automation.

You'll:

• Lead the development and implementation of our CRM and audience strategy
• Build meaningful audience segments and automated communications journeys
• Improve how we attract, engage and retain customers, volunteers and supporters
• Work with colleagues across the charity to improve data quality, processes and CRM capability
• Turn audience data into actionable insight that improves performance
• Help create a more joined-up, personalised experience across our audiences

Who we're looking for

You'll bring strong experience in CRM, lifecycle marketing or audience management, with a track record of turning data and insight into better engagement and measurable results.

You'll be confident working with CRM and marketing automation platforms, developing audience journeys and collaborating with colleagues across different teams.

Most importantly, you'll be someone who enjoys building and improving things, combining strategic thinking with a practical, hands-on approach.

Why join us?

St Andrew's First Aid has been supporting people and communities across Scotland for more than 140 years.

We're building on that heritage with ambitious plans to grow our reach, strengthen our training offer and help more people gain the skills and confidence to be ready when it matters.

You'll join a growing team, with the opportunity to shape a key part of our future and see the difference your work makes.

Ready to make your mark? We'd love to hear from you.

This role is based out of our Glasgow Head Office with hybrid working arrangements and some national travel.

Carers of East Lothian is a values driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, Disability Confident Committed and a Living Wage employer. We are currently recruiting for the following opportunity:

Key Responsibilities:

• Re-establish, champion and promote Respitality as a valued part of Carers of East Lothian’s short breaks offer.

• Build relationships with local hospitality, tourism and leisure businesses, approaching at least one new business each month to secure donated breaks.

• Work with carers to understand their circumstances, preferences and support needs; match them with suitable local or national breaks and assist with bookings, donor communication and referrals where required.

• Develop partnership working with East Lothian Young Carer Service and colleagues to extend appropriate opportunities to young carers and families and, where helpful, combine breaks with other grants.

• Maintain accurate records of enquiries, donations, matches, outcomes, feedback and impact, and provide regular statistics and progress updates for funders and stakeholders.

• Ensure delivery complies with GDPR, confidentiality, safeguarding procedures and organisational policies.

• Contribute to the Respitality Delivery Network, maintain contact with Shared Care Scotland, and support related carer-friendly initiatives including Carer ID Card, Carer Positive and Think Carer training.

• Undertake other reasonable operational duties consistent with the purpose and level of the post.

Flexible working arrangements and 6% matched pension.

If this sounds like the kind of meaningful, varied and enjoyable role you are looking for, please apply and tell us how your skills, experience and enthusiasm would help us develop Respitality for carers in East Lothian.