Looking for a role where your work truly matters? You could be part of a team that genuinely has each other’s backs, working together to provide safe, secure and supportive accommodation where our supported people can feel valued, respected and empowered to live life on their own terms.

As an Assistant Service Manager, you’ll work with your team in delivering quality housing support and supporting people with multi-complex needs, who are presenting as homeless in crisis and/or previously looked after or accommodated people to build their skills and confidence to sustain their own tenancy. Along with the Service Manager, you will help manage a team who provide practical and emotional support, build trusting relationships and, most importantly, help people believe in what they can achieve.

Blue Triangle is an award-winning charity and social care organisation who believe everyone deserves the opportunity to thrive. We support people experiencing homelessness to build brighter futures, and we’re looking for kind, passionate and creative individuals who share our values. We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.

How You’ll Support People to Thrive

• You’ll work as part of a team providing safe, secure, supported accommodation for homeless people.
• You’ll assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements.
• You’ll manage staff and others (e.g. students, trainees etc.) where appropriate to meet the objectives of the service, including participation in the recruitment and selection process.
• You’ll manage the service in the absence of the Service Manager.
• You’ll manage staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas.
• You’ll assist the Service Manager in all aspects of quality assurance both internal and external, and implementing appropriate action plans.

Is This You?

• You’re passionate about helping people overcome challenges and achieve positive outcomes.
• You have experience of working with vulnerable people and challenging behaviour from personal, voluntary and/or professional experience.
• You believe everyone deserves to be treated with dignity, respect and compassion.
• You can build strong relationships and support people to make informed choices about their lives.
• You’re resilient, adaptable and comfortable working both independently and as part of a wider team.
• You have experience in supervising and motivating a team, either in work or informally/outside of a work environment.
• You’re comfortable using person-centred, trauma-informed, and wellbeing-focused approaches.
• You’re experienced using IT systems and Microsoft applications.
• You hold an SVQ level 3 or above, and are willing to work towards an SVQ 4.

To find out more about being an Assistant Service Manager, click the link below:

Assistant Service Manager Role Profile

Your Rewards and Benefits

• Competitive Salary and Pension Options
• Generous annual leave entitlement that increases with length of service
• Double pay for festive bank holidays
• Long service awards and pay progression
• Fully funded SVQ3
• Inhouse training programmes
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
• Life Assurance cover of 3 times your salary
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few
• Credit Union, Blue Light Card Membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more!

Ready for a role that is varied, rewarding and full of purpose? If you’re motivated by making a real difference and enjoy work where every day brings new opportunities and challenges, click Apply! below to join our team.

Do you want to make a difference to our children and young people?

Do you believe that every one of Scotland’s children and young people deserve the chance to flourish?

If so, this is the post for YOU!

About Aberlour Glasgow Intensive Family Support Service (IFSS)(City Wide)…

Aberlour are working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers to promote the wellbeing of children and young people by offering caring and responsive support. Aberlour Glasgow Intensive Family Support delivers the support families need, when they need it. The aim of the service is to ensure that children and young people can continue to flourish at home, at school and in their local community.

What we are looking for....

We are looking to recruit a Family Support Worker, working 37.5 hours per week. You will work directly with families to nurture relationships, build on existing strengths and interests, help children and families build skills and confidence and strengthen community connections. You will be part of a multi-disciplinary team that works for a period of up to 12 months with families to support and enable positive change and improve outcomes. Our ambition is to help children, young people and families feel safe, confident, capable, and included, offering support when it is needed, including evenings and weekends. We believe in working alongside families, empowering them to lead positive change in their own lives.

We are looking for candidates who are experienced in working alongside vulnerable families to assess strengths and needs as well as plan, deliver and evaluate interventions and strategies which enable families to thrive. You will have experience of child and adult protection issues. Experience of working within other childcare settings such as Residential Child Care will be considered.

You must share our vision that collaborative working and relationship based early intervention is the best option for children and families who are feeling overwhelmed or excluded. Ideally you will hold a relevant professional qualification at SCQF level 7 or above, together with relevant experience of working directly with children or young people and their families. Not afraid to test new ways of working, you will bring a fresh, caring, and collaborative approach which recognises strengths and responds empathically to the needs of children, young people, and their families – this will include early mornings, evenings, and weekends.

To succeed in this role, you will need to work flexibly within a variety of locations across Glasgow City, including family homes, schools, and community settings.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits here and our commitment to Equality and Diversity here.

If you have any queries please e-mail: jobs@aberlour.org.uk.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Do you want to make a difference to our children and young people?

Do you believe that every one of Scotland’s children and young people deserve the chance to flourish?

If so, this is the post for YOU!

About Aberlour Glasgow Intensive Family Support Service (IFSS)(City Wide)…

Aberlour are working in partnership with the Glasgow City Health and Social Care Partnership and other Third Sector providers to promote the wellbeing of children and young people by offering caring and responsive support. Aberlour Glasgow Intensive Family Support delivers the support families need, when they need it. The aim of the service is to ensure that children and young people can continue to flourish at home, at school and in their local community.

What we are looking for....

We are looking to recruit a Family Support Worker, working 37.5 hours per week. You will work directly with families to nurture relationships, build on existing strengths and interests, help children and families build skills and confidence and strengthen community connections. You will be part of a multi-disciplinary team that works for a period of up to 12 months with families to support and enable positive change and improve outcomes. Our ambition is to help children, young people and families feel safe, confident, capable, and included, offering support when it is needed, including evenings and weekends. We believe in working alongside families, empowering them to lead positive change in their own lives.

We are looking for candidates who are experienced in working alongside vulnerable families to assess strengths and needs as well as plan, deliver and evaluate interventions and strategies which enable families to thrive. You will have experience of child and adult protection issues. Experience of working within other childcare settings such as Residential Child Care will be considered.

You must share our vision that collaborative working and relationship based early intervention is the best option for children and families who are feeling overwhelmed or excluded. Ideally you will hold a relevant professional qualification at SCQF level 7 or above, together with relevant experience of working directly with children or young people and their families. Not afraid to test new ways of working, you will bring a fresh, caring, and collaborative approach which recognises strengths and responds empathically to the needs of children, young people, and their families – this will include early mornings, evenings, and weekends.

To succeed in this role, you will need to work flexibly within a variety of locations across Glasgow City, including family homes, schools, and community settings.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. To have a look at our values to understand more about what we are looking for from our employees click here.

What we offer...

As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers. Find out more about our Employee Benefits here and our commitment to Equality and Diversity here.

If you have any queries please e-mail: jobs@aberlour.org.uk.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Join #TeamAyrshire as a Lead Practitioner!

Are you an experienced Health & Social Care professional who’s ready to take the next step into leadership? Do you enjoy supporting others to grow, bringing out the best in a team and making a real difference to people’s lives?

If so, we’d love to hear from you!

We’re looking for a passionate, organised and motivated Lead Practitioner to join our fantastic #TeamAyrshire in North Ayrshire. This is a full-time, permanent opportunity (39 hours per week) where you can use your experience, develop your leadership skills and help shape the delivery of high-quality, person-centred care and support

The role

As a Lead Practitioner, you’ll play a key role in supporting, guiding and inspiring our Support Practitioners to deliver the very best care and support.

You’ll be a positive role model for your team, helping colleagues feel supported, confident and motivated in their roles. Through effective leadership, coaching and mentoring, you’ll help create a culture where people feel valued, professional standards are upheld and the individuals we support remain at the heart of everything we do.

Working in partnership with our Service Lead, you’ll also help ensure our services run effectively, meet contractual requirements and operate within agreed budgets.

For a full list of key responsibilities, please see the role profile on the Cornerstone website.

About you

You don’t just need experience in Health & Social Care — you need a genuine passion for people and the confidence to help others do their best.

We’re looking for someone who can bring:

• Health & Social Care knowledge – an understanding of what makes a service effective, safe and responsive to people’s needs.
• A person-centred approach – a genuine commitment to delivering high-quality care and support that respects each individual’s needs, choices and aspirations.
• Professional knowledge – a sound understanding of the SSSC Codes of Practice and Health & Social Care Standards.
• Strong relationship-building skills – the ability to develop positive, professional relationships with the people we support, their families, colleagues and other stakeholders.
• Great communication skills – the ability to communicate clearly, confidently and effectively, both verbally and in writing.
• A collaborative mindset – someone who leads by example, works well with others and understands the importance of professional boundaries, accountability and safeguarding the people we support.

You’ll also need to be willing to work towards and achieve an SVQ Social Services and Healthcare at SCQF Level 7 and a PDA in Health & Social Care Supervision, if you haven’t already achieved these qualifications.

Shift patterns

As a Lead Practitioner, you will work 5 out of 7 days. There may be occasions where we will need you to be flexible to work evenings, sleepovers, waking nights and weekends due to the needs of our services. On call duties will also form part of your role on a rotational basis.

If you’re ready to bring your experience, enthusiasm and leadership skills to a role where people matter, we’d love to hear from you!

The successful candidate will be required to join the Protection of Vulnerable Groups Scheme and be committed to working towards a relevant SVQ in Social Services and Healthcare and a PDA in management with the support from our Training Academy.

If you’re successful in joining our team, we will need you to register with the SSSC within 3 months of starting your employment with us.

Firefly International’s vision is to promote peace, stability and tolerance in communities affected by war. We support locally-led projects in areas severely affected by conflict that provide safe and inclusive spaces for children to learn and thrive. By focusing on education, the arts, health and well-being, we help to reduce local tensions and promote peaceful dialogue. Currently we support projects in Bosnia Herzegovina and Syria, and support Palestinian communities through funding to partners in Palestine and Egypt.

Firefly International is looking for a part-time Fundraising Manager to lead our work on fundraising, including individual and legacy giving.

The Fundraising Manager position is a new post for Firefly International. This position has been made possible through a specific three-year grant we have been awarded to improve our organisational capacity and strengthen our fundraising systems, in particular for individual and legacy giving. We are currently reviewing our supporter stewardship and finalising a strategy for legacy and in memory giving and this post will be key for its delivery.

The main purpose of this post is to lead the development of this work on legacy giving and related organisational capacity development, to play a key role in Firefly’s wider fundraising and to co-ordinate closely with other colleagues in our small team of four, particularly those working on finance and on communications and external engagement.

The objective of this post is to strengthen Firefly’s current fundraising approaches and systems with the ultimate aim of increasing the charity’s income and thereby the support available for our partners and the children our joint work serves.

Responsiblities

The Fundraising Manager will be responsible for:

- Leading work to develop and deliver Firefly’s legacy fundraising approach as a key element within a wider fundraising strategy including in memory giving, community fundraising, etc.

- Identifying related capacity improvements required (e.g. database use, CRM information quality, external communications materials, etc.) and implementing such improvements.

- Contributing to Firefly’s wider fundraising strategy development and delivery.

- Representing Firefly when required, for example at meetings with potential donors, supporters or at fundraising events.

- Helping to shape strategies for, and undertaking, supporter engagement and stewardship.

- Managing key relationships across the Firefly team, Board, with supporters, their families and important interlocutors such as solicitors.

This Fundraising Manager post has no supervisory responsibilities. However, responsibilities may periodically, and in agreement with the post-holder, involve the oversight and support of volunteers or interns.

Person Specifications

Required experience and qualifications for this Fundraising Manager role would include:

- At least 3 years’ experience of fundraising.

- At least 3 years’ experience of supporter stewardship and engagement.

- Sensitivity and strong communication skills – the ability to engage a variety of people on potentially difficult topics and advocate and express themselves clearly.

- People skills and experience of relationship management.

- Attention to detail and a methodical approach to internal systems and external communications.

- Experience of financial management and analysis of fundraising income.

- Experience of and competence in using CRM systems, preferably Donorfy (Firefly’s CRM).

- Understanding of the constraints of a small charity, and willingness to be adaptable and supportive member of a small team.

- Fluent English and strong written and verbal communication skills.

Desirable experience and qualifications for this Fundraising Manager role would include:

- Experience of legacy and in memory fundraising.

- Membership of Chartered Institute of Fundraising.

- Knowledge of the Scottish charity sector and/or of global development work.

- Knowledge and experience of ‘in memory’ giving.

- Knowledge and experience of fundraising for charity endowment funds.

- Training qualifications in CRM systems and/or fundraising.

Applicants must have the right to work in the UK or be eligible to obtain the right to work in the UK by the start date. Firefly International is not able to sponsor a visa for this role.

A fantastic opportunity to come and join the Children First team in North Ayrshire

This is an exciting opportunity to be part of our Family Wellbeing Service in North Ayrshire and an innovative partnership between Children First and The Alcohol and Drug Partnership (ADP), working alongside families, building strong relationships, taking an approach that is restorative, relational and trauma responsive striving to achieving positive outcomes for families. This post is funded by the ADP and will contribute to the delivery period 1st September 26- 31st August 27 (this post being from 1st Jan 27 – 31st Aug 27 fixed term).

We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported. If you share this determination, we would love to hear from you.

Our project builds on the voices of the recovery community and our extensive experience in supporting children and families impacted by substance use. We will do this through early help providing community-based whole family support that can be accessed easily in a non-stigmatising way and prevention and education work within local primary schools and alongside other specialist addiction services within all our North Ayrshire Secondary schools.

Our project seeks to:

• Ensure children, families and communities affected by substance use in North Ayrshire access early help to prevent crisis and to support the whole family to recover from the impact of substance use.
• Reduce the number of people who develop problem drug use.
• Promote a whole system’s approach personalised to the specific needs of families impacted by substance use, ensuring that individual’s most at risk, have access to specialist support that aids their recovery.

What kind of people are we looking for?

• have experience of keeping children safe in their own families
• are fiercely passionate about children’s rights
• thinks it’s a privilege to work with and on behalf of children and families and,
• are kind and will bring their whole selves to the job: heart and mind

What kind of Family Wellbeing team member will you be?

Knowing our ambition for children, you will be someone who is:

• resilient, skilled and knowledgeable who wants to transform children’s lives
• determined to support children to stay safely with their own family
• big hearted and courageous
• able to build strong relationships and to manage the tricky conversations
• is compassionate and understanding of trauma
• a cool head and clear minded at times of pressure
• inspiring colleagues and teams to be even better
• an amazing ambassador for children and Children First

Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.

Base

You will be based in Irvine, Bourtreehill within our Children First North Ayrshire space and will travel to connect with other parts of the organisation and North Ayrshire HSCP. You will work on an outreach basis to connect with children and families in communities across North Ayrshire.

What we offer:

• A workplace with values of with love, with purpose and with strength.
• 40 days annual leave, inclusive of bank holidays.
• Pension scheme and wellbeing support.
• Flexible and hybrid working arrangements.
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light Card discount.
• A Fair Work accredited workplace

‘Are you passionate about Mental Health and Wellbeing? Supporting your team in the delivery of services to ensure the people we work with reach their potential?’

If so this role could be for you!

About the service

Based within Cyrenians' Community Learning Hub in Falkirk, the services under this role span three key areas: young people's services, community links and homelessness prevention, and specialist mental health support.

Together, these services support people across Forth Valley to overcome barriers, reduce social isolation, improve wellbeing and build stronger connections within their communities. Working closely with partners across health, education and the third sector, the teams help people access opportunities, navigate challenges and move towards positive outcomes.

About the role

As Service Manager, you will lead a team of outreach practitioners, working closely with partners across health, social care, justice, employability and community services, you will ensure services are delivered safely, effectively and in line with Cyrenians' values.

You will support staff to deliver high quality practice, oversee service performance and contribute to the development and sustainability of our work through partnership building, monitoring impact and identifying opportunities for growth.

This is a varied and rewarding role that combines people management, partnership working and service leadership, helping to shape and develop services across Forth Valley.

About you

You will be a collaborative and supportive leader who understands the value of partnership working and building strong relationships to achieve the best outcomes. With experience of leading teams, you will be committed to creating a positive culture where staff feel empowered and supported in their roles.

You will take a person-centred approach, both in supporting your team and in ensuring the people we work alongside receive high-quality support tailored to their individual needs. You will also be confident in demonstrating the impact of your work through reports, presentations, meetings and funding applications.

How we’ll support you

You’ll be working as part of a supportive management team, with opportunities to work closely with experienced colleagues across our Justice and Inclusion pillar, the wider organisation, and external partners. We encourage shared learning, creativity and collaboration, and you’ll be supported to make a positive impact for the people and communities we serve.

You’ll have access to regular support and supervision, opportunities for professional development, and wider Cyrenians support, including our learning and development programme and staff wellbeing services.

About Cyrenians

At Cyrenians we tackle the causes and consequences of homelessness by taking a values-led and relationships-based approach to delivering our services. You can find out more about our values and our impact online.

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland East Area, this includes our teams in Fife, Dundee, Angus and Perth & Kinross and the Tayside and Fife Walk & Talk Groups and Cruse Scotland Alternative Pathways support.

Candidates are required to have excellent interpersonal and organisational skills to provide volunteer managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which include bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as funders and partnership organisations. Experience in volunteer management would be advantageous.

Due to the geographical spread of the role, from time to time the postholder will be required to travel to each of the service bases within the East Area; and to other locations within Scotland for meetings and training.

Whilst the role is hybrid, we have an office base in Perth so there will be a regular requirement to have a routine presence in the office.

About Cruse Scotland: We are Scotland’s leading bereavement charity, providing bereavement support to anyone in Scotland who needs us. Bereavement is often one of the toughest experiences that people will face in their lifetime and for some it can be truly debilitating and completely overwhelming. The range of support we offer includes our helpline, instant web-based support, individual and group counselling support, children and young people’s services, training to workplaces and more. See our website crusescotland.org.uk for more information.

The most remarkable thing about Cruse Scotland is the fact that our client services are delivered purely by a volunteer workforce - who are all trained to professional standards. It’s fair to say that their motivation and commitment is contagious, and as such, we value their contributions highly.

Our volunteer workforce of 250 people are located in communities across Scotland and are supported by a small but mighty staff team of 18, the majority of whom are employed part time. The staff team comprise a mix of roles and talents and share a similar passion for the work of Cruse Scotland. The staff team connects fortnightly to ensure a real sense of community and good relationships across the team.

Feedback from our staff satisfaction survey included:

“I haven't been here long, but I can confidently say Cruse Scotland is one of the best organisations I have worked for, both from work and flexibility and overall organisation support from all staff and management”

“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and volunteers”

This is a unique opportunity to influence positive change for blind and partially sighted people across Scotland. You’ll be supporting partnership working with the third sector, government, health and social care and academia through Vision Collaborative Scotland and other joint initiatives. Join Sight Scotland and Sight Scotland Veterans to help drive impactful projects, develop your professional network and play a key role in shaping the future of the vision impairment sector.

What does a day in this role look like?

The Strategic Partnership Specialist works closely with the Head of Strategic Partnerships to build and maintain relationships across third sector partners, government, health and social care and academia, to support collaborative projects that improve outcomes for people with vision impairment across Scotland. A typical day may involve co-ordinating Vision Collaborative Scotland activity, engaging with partners, organising meetings and events, undertaking research, preparing reports and presentations, supporting workforce development initiatives, and ensuring partnership actions and projects are delivered effectively and on schedule.

What development opportunities are available within the role?

Sight Scotland and Sight Scotland Veterans provide a wide range of training opportunities to support your career development. In this role, you’ll have the chance to support meetings with Scottish Ministers, third sector leaders and academic institutions, while building skills in research policy, programme development, communications and influencing. You will represent the charities at events and get involved in large-scale impactful projects which will shape the future of the vision impairment sector in Scotland.

What is expected of you within this role?

A motivated and organised person, you will work collaboratively with colleagues and partners to build positive relationships, co-ordinate activity and maintain momentum. You will use your great communication skills adaptably, building trust with partners. A self-starter, you’ll be expected to work independently and collaboratively and adopt a solution-focused approach to balancing priorities and outcomes.

Summary of requirements of the role

Essential

• Experience of developing and maintaining effective partnerships and stakeholder relationships.
• Understanding of the vision impairment, sensory impairment or similar sector.
• Experience of coordinating projects or collaborative activity involving multiple stakeholders.
• Experience of undertaking research and bringing together information from a range of sources.
• Excellent written and verbal communication skills, with the ability to engage different audiences.
• Ability to manage competing priorities, work collaboratively and deliver activity to agreed timescales.

Desirable

• Experience of working in the charity or voluntary sector.
• Experience of working with Government, public sector, health and social care or academic organisations.
• Experience of policy, workforce development or professional education initiatives.
• Experience of managing website or social media content.

You don’t need to meet every single requirement to be a great candidate. Most people learn parts of the job once they’re in post, so if a role interests you and you believe you could grow into it, we’d love to hear from you.

We’re committed to fair, accessible recruitment. If you need any adjustments, like extra time, a different format, or other support, at any stage of the process, just let us know. Please contact People and Culture on 0131 378 2793 or via peopleandculture@sightscotland.org.uk who can arrange for any support you need.

About us

For more than 230 years we've been supporting and empowering people with sight loss to live fulfilling lives. We’re proud of what we’ve achieved, but we want to do more. We will build on our rich history to create an organisation which is prepared for the future, and ready to respond to the needs of people impacted by vision loss.

Our vision is bold. We want to be at the leading edge of positive societal change by:

• Investing our funds in the support that makes the biggest difference
• Putting our community at the heart of what we do
• Campaigning for change
• Accelerating prevention and treatment of eye conditions
• Fostering a collaborative culture of innovation and learning

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.

Our organisational values - Transform, Unite and Thrive - underpin all the work we do at Sight Scotland and Sight Scotland Veterans.

Benefits

• Generous employee pension scheme
• Learning and Development opportunities
• Employee assistance programme
• Discounted cinema tickets
• Discounts for carers

Help us build an organisation where young women can thrive.

At SAY Women, we believe every young woman deserves to feel safe, supported and able to shape her own future.

We support young women aged 16–25 who have experienced childhood sexual abuse, sexual violence and homelessness, or are at risk of homelessness. Our work is feminist, person-centred and rooted in relationships, community and the belief that young women should have a real say in the services that affect their lives.

We’re looking for an Operational Lead to help us strengthen and grow our organisation, ensuring we have the people, systems and infrastructure we need to make the greatest possible difference.

About the role

This is a key leadership role working closely with our CEO and Senior Management Team. You’ll provide strategic oversight across the organisation, making sure our operations are effective, our systems work well and we meet our responsibilities as a charity and employer.

We’re looking for someone who can see the bigger picture while understanding the practical realities of running a busy, frontline organisation. You’ll be confident identifying what needs to change, developing better ways of working and bringing people with you.

From governance, risk and compliance to people management, communications and organisational performance, you’ll help create the foundations that allow our services to thrive.

This isn’t about creating processes for the sake of it. It’s about making sure the way we work reflects our values, supports our staff and enables us to deliver the best possible support to young women.

What you’ll be doing

· Leading operations and organisational development: Turn our strategy into effective operational plans, improve systems and processes, and lead projects and organisational change.

· Strengthening governance and compliance: Oversee policies, risk management, GDPR, health and safety, regulatory requirements and charity governance processes.

· Supporting our people: Provide effective line management, oversee recruitment and HR systems, support consistent people management and contribute to a positive, supportive workplace culture.

· Overseeing communications and digital: Lead the development and delivery of our communications strategy, including social media, our website, branding and digital presence.

· Driving performance and reporting: Coordinate organisational performance information, KPIs, annual reporting and funder returns, ensuring we can demonstrate our impact and meet our commitments.

· Developing our infrastructure: Ensure our offices, accommodation, IT, equipment and operational resources are safe, effective and fit for purpose.

· Supporting sustainable growth: Strengthen our operational and purchasing systems, improve efficiency and ensure we have the foundations to grow sustainably.

You’ll work collaboratively across SAY Women, supporting managers and colleagues to develop solutions rather than simply imposing processes. You’ll also help ensure that young women’s voices, our feminist values and our trauma-informed approach are reflected in how the organisation operates.

About you

We’re looking for someone who brings strong operational leadership, sound judgement and a genuine commitment to our values.

You’ll have:

· Significant experience in operational management, ideally within a charity, public sector or other values-led organisation.

· Experience developing and improving organisational systems and processes.

· Experience leading and supporting staff.

· A strong understanding of governance, risk and compliance.

· Experience working with organisational data, performance information and reporting.

· Experience managing projects and implementing change.

· Knowledge of GDPR, information governance and health and safety.

· Excellent organisational, communication and problem-solving skills.

· The ability to think strategically while remaining grounded in the realities of frontline service delivery.

· A collaborative approach and the ability to build positive relationships across an organisation.

Experience in the violence against women and girls sector, homelessness, social care or charity governance would be an advantage. Experience of communications, digital systems or working within a growing organisation would also be welcome.

Just as importantly, you’ll share our commitment to feminist, person-centred and trauma-informed practice. You’ll understand that how we work matters just as much as what we deliver.

Why join SAY Women?

SAY Women is an organisation with purpose, ambition and a strong sense of community. We’re growing our reach, developing our services and working to challenge the inequalities that shape young women’s experiences of violence, abuse and homelessness.

We want to be an organisation where staff feel supported, young women have influence and our values are reflected in the decisions we make every day.

This is an opportunity to play a significant role in that journey: helping shape how we work, strengthening our foundations and supporting our next stage of development.

We take the work seriously, but we also believe in kindness, relationships, laughter and finding joy along the way.

PLEASE BE AWARE THAT THIS ROLE IS OPEN TO WOMEN ONLY (EXEMPT UNDER SCHEDULE 9 OF THE EQUALITY ACT 2010).

SAY Women strives to be an equal opportunity employer and we welcome applications from individuals who are disadvantaged and under-represented in the labour market.

For more information, please download a copy of the Job Description & Person Specification below.