This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our emergency food provision. The Service Co-ordinator is at the frontline of our crisis service. As the first point of contact for our service users and referral partners you must be a confident communicator who can work well managing multiple tasks in an extremely busy environment.

Duties will include processing requests for emergency food support received via phone, email and online. You will be taking care of day-to-day contacts and building relationships with partners, service users with regards to our crisis service.

Key responsibilities:

The Service Co-ordinator will:

• Manage referrals for all food bank parcels from agencies and partners via telephone and email
• Act as the main point of contact for service users. Gather any special requests, or information relating to specific needs so volunteers can tailor parcels accordingly
• Signpost service users to other support services, as appropriate
• Plan and co-ordinate daily deliveries including organising drivers, notifying service users and scheduling routes
• Collate all referral paperwork so data can be logged efficiently and in compliance with Trussell guidelines
• Liaise with referral agencies to help resolve any issues as they arise
• Onboard new referral partners
• Maintain and create records on our data collection system relating to referrals
• Collate articles and issue a regular newsletter for our referral partners
• Ensure referral partner contact information and user data is reviewed and updated regularly (usually on a quarterly basis)
• Bringing to the attention of your line manager any safeguarding concerns regarding the day-to-day referrals
• Undertake any other duties that may be reasonably expected to fulfil the role

About you

To succeed in this role, you must have the following skills and experience:

• Experience of engaging with and supporting partnership work with other organisations
• Ability to work as part of a team and on own initiative
• Excellent communication skills
• Experience in handling difficult conversations
• A willingness to work flexible hours
• Understanding of confidentiality practices and GDPR guidelines
• Ability to work to tight timescales under pressure
• Ability to multitask
• Demonstrable professionalism
• A positive and proactive team-player actively contributing to a strong and committed staff and volunteer team
• Demonstratable empathy, non-judgemental, and committed to always preserving the dignity of clients and in every interaction
• As an emergency food service, you may be dealing with people who are often in distress so the ability to deal with people sensitively and with compassion is required

Key Competencies

• Highly organised and self-motivated
• Adaptable and proactive
• Good IT skills – including google suite and office packages/excel
• Committed to the values and mission of East Lothian Foodbank

Reporting to: Operations Manager.

Benefits

• Accredited real Living Wage Employer offering competitive salary
• Annual leave: 32 days including 9 bank holidays (pro rata)
• Pension: ELFB is a member of the NEST Pension Scheme. The successful candidate would be enrolled within the pension scheme 3 months from the joining date. Further information about Employer Pension obligations can be found at nestpensions.org.uk/schemeweb/nest/aboutnest/pensions-are-changing/auto-enrolment.html
• Employee assistance programme - the successful candidate will be enrolled into our assistance programme provided by Hospital Saturday Fund on completion of probation. This gives access to a range of employee welfare, mental health and financial support. Including money towards specific private health treatments and access to a range of discounts through Perk Box.
• Business travel: 45p per mile paid for business travel
• Financial contribution to activities that support your health and wellbeing

We are a charity who provides information, support and safe accommodation for women and children experiencing domestic abuse across West Lothian.

The role of Director is a unique voluntary opportunity for women from diverse backgrounds who have expertise, time and are committed to making a real difference to the lives of women and children who have experienced domestic abuse.

As a member of WLWA Board, you will play a key role in shaping the strategy of WLWA and overseeing its governance to ensure it can continue to provide high quality services. You don’t need to be an expert in domestic abuse, but you do need to have an understanding of the impact it has on women and children and be committed to our vision and values.

The things we believe in that help make this organisation extraordinary:

• SAFETY - Taking personal responsibility to provide for emotional wellbeing.
• HONESTY - Authentically building trust with openness and compassion.
• EMPOWERMENT - Valuing everyone and enabling their unique potential.

WHO WE ARE LOOKING FOR

We would particularly love to recruit Directors who have experience in Human Resources or Finance, however please don’t let this put you off applying if you don’t have experience in these areas.

We are committed to representing the diversity of our service users on our Board and welcome applications from women from under-represented groups including those from ethnic minority backgrounds and LGBTI people.

The board meets face to face in Livingston every second month. Board members are also invited to join one of our sub committees to accelerate progress on important topics such as fundraising or strategy, driving forward key actions between board meetings.

Although this fantastic volunteering opportunity is unpaid, travel expenses are available for board members to attend meetings.

As well as benefiting from being part of a talented and supportive team of board members, you ill also receive a comprehensive induction plan and ongoing training and support.

Linlithgow Community Development Trust is a charity formed by residents to deliver changes that benefit our community. Our vision is “Empowered, thriving communities where people work together to nurture innovation” which we hope to achieve through our mission of “Fostering creative solutions to provide community benefit and encourage a sustainable and vibrant Linlithgow”.

Our main priorities are;

• Driving Environmental Initiatives: Encouraging waste reduction, resource reuse, and recycling within the community; promoting energy efficiency, encouraging sustainable transportation options, developing friendly green spaces, supporting local food production.
• Improving Community Health and Wellbeing: Building connections, reducing social isolation, improving mental and physical health and well-being, increasing learning and skill-building.
• Facilitating Community Engagement: Empowering residents to develop innovative and sustainable solutions to create community benefit and capacity-building.

Our staff and volunteers are all local people focusing on projects prioritised by local people. By coming together, we want to access the resources needed to help develop strong, inclusive and meaningful projects that give the community a sense of purpose and value and build confidence that they can take into all areas of their lives. Annually, we engage with over 3000 people through our activities, improving the environment, people’s health and wellbeing and strengthening our communities.

Job Purpose:

The role will play a vital part in supporting the Trusts long-term financial future. This will be achieved by working to increase the income potential of our existing facilities along with developing new and creative ways to build projects that themselves would enable income generation. The funds raised through this role will contribute toward the organisations financial resilience and also generate vital unrestricted funds that can then be used to achieve greater levels of community benefit and support the objectives of the trust, which in turn will support the community of Linlithgow Ward

Embedded within Linlithgow Community Development Trust (LCDT), you will work with partners and staff to lead on all aspects of business growth, coordinating and supporting the trust to reduce its reliance on grant funding and supporting efforts to increase the level of social entrepreneurship within the town.

You will ensure growth in income through a range of means and develop new income streams that fit with our values and build resilience.

Reporting to: Chief Executive Officer

Location: Based at Linlithgow Community Development Trust office (the EH49 Hub, Linlithgow). There will be some working at the West Lothian Cycle Circuit, some working from home and travel to locations across West Lothian.

The Abbotsford Trust is the charity that promotes the life, works and legacy of 19th century writer Sir Walter Scott and safeguards his historic home at Abbotsford. This is an important role within a small, but mighty, development team of three people.

If you are keen to get involved in all aspects of fundraising, love being hands on, and would relish being behind the scenes in a historic house, then this could be the role for you. The perfect candidate would have experience with CRMs ideally within a charity, have outstanding attention to detail, be systems orientated/a good project manager, as well as having excellent customer service skills.

Key responsibilities:

• Undertake all fundraising administration and be the ‘super-user’ for the CRM and other donations systems, managing amongst others: donations, direct debits, mailings, newsletters, and analysis.
• Steward donors and funders following the donor journey across all streams of fundraising, primarily membership, major donors and trusts & foundation.
• Maximise income specifically from the Friends of Abbotsford and from gift aid.
• Undertake: a) all monitoring and reporting of funds raised for the Development team, and b) reporting and claiming for grants.

For more details of the role, please download the Job Description.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Relief work is an excellent stepping-stone into a career in social care; we will provide you with the relevant training and support, so no previous experience is necessary.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

About the Role:

As a Relief Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing the highest possible quality of housing management service to our supported people to ensure they are able to sustain their tenancy.

Our Irvine service in North Ayrshire is looking for Relief Workers to cover a variety of shift patterns on weekdays and weekends. We provide support, advice and assistance to individuals regarding practical skills, physical health and wellbeing and emotional support. We also provide opportunities to explore personal interests, occupation of time and positive social networks.

Main Responsibilities:

The Relief Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

Relief Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work as a lone worker.
• Able to use Microsoft or equivalent applications competently.

Children and young people from Armed Forces families face unique experiences, and their voices are often unheard.

In this role, you will provide an opportunity for them to share their experiences and inform policy and practices in our work and influence those in the Ministry of Defence, Local Authorities, and the Scottish Government.

You will work directly with children and young people to facilitate a broad range of participatory and engagement opportunities.

In this role, you will implement our agreed fundraising strategy while collaborating across the team and externally with key partners to maximise funding from a variety of sources, predominantly trusts and foundations.

The West Highland Way Trust is a new Scottish charity established to support the long-term sustainability, promotion and stewardship of the West Highland Way. We work collaboratively with partners, communities and stakeholders to ensure the route continues to deliver environmental, social and economic benefit.

As the Trust enters its next phase of development, we are seeking to grow a strong and engaged membership base and build sustainable income streams to support the future care of Scotland’s most iconic long-distance trail.

About the role

We are looking for an enthusiastic and driven Funding and Membership Manager to lead the development, delivery and growth of the West Highland Way Trust’s membership and fundraising activity.

This is a pivotal role within a small and ambitious organisation. You will be responsible for growing individual, corporate and international membership, developing fundraising campaigns, and ensuring an excellent supporter experience. Working closely with the Trust’s Director and Board of Trustees, you will help embed recurring income streams that underpin the Trust’s long-term sustainability.

Key responsibilities include:

• Developing and delivering a membership growth and retention strategy
• Leading fundraising campaigns and individual giving initiatives
• Managing supporter data, CRM systems and Gift Aid processes
• Delivering high-quality communications to members and donors
• Supporting website maintenance and social media content
• Building relationships with corporate supporters and partners
• Monitoring income performance and reporting to supporters, parters and Trustees

About you

You will have experience in membership development, fundraising or supporter engagement, with a track record of meeting targets and building strong supporter relationships. You will be confident using CRM systems, analysing data and delivering engaging communications.

You will be proactive, organised and motivated by the opportunity to grow income in a developing charity. An interest in outdoor access, conservation, sustainable tourism or Scotland’s landscapes would be highly advantageous.

Experience within a charity, conservation, heritage or tourism setting would be beneficial, as would experience of corporate partnerships or digital fundraising.

What we offer

• Competitive salary
• Employer pension contribution
• Generous annual leave entitlement
• Flexible working arrangements
• The opportunity to shape and grow membership for a nationally significant charity at an early stage of its journey
• A meaningful role supporting the long-term care of the West Highland Way

Looking for more information?

For an informal conversation about the role, please contact trustee@westhighlandwaytrust.org. You can also find more information about us on our website westhighlandwaytrust.org and on the official West Highland Way website westhighlandway.org.

Care and Repair Edinburgh is an independent charity offering a range of practical services to help older people and those living with disabilities in Edinburgh to repair, improve or adapt their homes so that they can live safely and independently for as long as possible.

We have been serving Edinburgh’s older and disabled residents since 1985 and complete over 5,000 jobs every year in homes across the city. Our services include minor and major home adaptations to improve accessibility, comfort and energy efficiency as well as a handyperson service that uses volunteers to complete DIY services and help with technology in the home.

Care and Repair Edinburgh (CRE) aim to deliver the highest quality for our clients, so you will be required to show enthusiasm for standards and best practice, demonstrate patience and empathy with older people and understand the impact of loneliness and isolation.

We are looking for an Administrator to join our team, where you’ll be required to provide all aspects of quality administrative support to CRE employees, ensuring effective and efficient service delivery, as well as providing administrative support to the Senior Administrator, Operations Manager and Director of CRE.

TERMS AND CONDITIONS OF SERVICE

• Salary: £27,278 per annum
• Pension: 4% employer contribution. Employees may opt out of this contractual enrolment at any time by notifying the Operations Manager.
• Annual Leave: 25 days per year, plus 12 public holidays, of which 3 are fixed statutory days to be taken on the following public holidays: January 1, and December 25-26. Up to one working week of annual leave may be carried over each year. Pro-rata for part-time employees.
• Hours: Normal working hours are 0900-1700hrs Mon-Fri with 60 minutes for lunch.
• Sick Leave: Sick pay relates to length of service. Further details available on request.
• Eligibility to work: Successful candidates will be required to produce proof of their eligibility to work in the UK.
• Probation: 6 months
• Notice: Notice period 4 weeks

The Scottish Commission for People with Learning Disabilities (SCLD) Board of Trustees is looking for new trustees who can help make Scotland a fairer place where people with learning disabilities live full, safe, loving and equal lives. This is a pivotal and exciting moment for our organisation. As we approach our 25th anniversary, SCLD is proud of its history, its values and its contribution to improving the lives of people with learning disabilities across Scotland.

As a Trustee, you will provide strategic leadership, governance and oversight, working collaboratively with people with lived experience, fellow Board members and the senior leadership team. You will help shape our future direction, support strong organisational performance and champion inclusion and human rights.

The SCLD Board is keen to hear from people who can bring new perspectives and experiences, and who are motivated to help drive positive change. We welcome applications from people of all abilities and backgrounds. We are looking for individuals who bring insight, sound judgement and a commitment to our values. Whether you have prior board experience or are looking to take your first step into governance, your passion for creating positive change and amplifying the voices of people with learning disabilities is what matters most.

We are particularly interested in people who bring experience of advancing human rights and tackling inequalities, alongside leadership in health, social care or learning disability services, and a strong commitment to supporting people with disabilities to live full and meaningful lives. Insight into communications or campaigning, legal or regulatory matters, and experience of senior leadership, strategy and driving meaningful change within purpose-driven organisations would be highly valued.

This is an opportunity to contribute to a high-impact, values-driven organisation and play a meaningful role in influencing change.

Please note that SCLD will be running two rounds of recruitment for new Trustees in 2026. The first round will take place in April-May. A second round will take place in September-October.