Main Purpose of the Post
The primary purpose of this role is to support REACH Lanarkshire Autism in delivering high-quality and impactful services. Reporting to the Manager and collaborating with the Board of Trustees and the wider staff team, the post holder will play a crucial role in maintaining up-to-date administrative processes. This includes managing new member sign-ups, ensuring they receive welcome packs, and conducting follow-up calls to confirm their satisfaction. The post holder will also be responsible for reaching out to existing members for well-being check-ins and assessing their need for additional support from our family support or activity teams.
Additionally, the role involves coordinating all volunteer activities, ensuring adequate support for service delivery, and providing essential assistance in executing our programs. The post holder will also oversee the organisation's social media interactions so must possess knowledge in Social Media and Digital Skills.
Full job description can be downloaded below.
Hamilton Citizens Advice Bureau (CAB) was formed over 50 years ago to provide a holistic advice service to the residents of Hamilton. As a member of the Scottish Association of Citizens Advice Bureaux network, Hamilton CAB aims to provide free, independent, impartial, and confidential advice and information to ensure that people understand their rights and responsibilities and can express their needs effectively. We campaign and influence to tackle the root cause of the problems people face and work to strengthen their rights.
Hamilton CAB currently operates from two offices in Hamilton and are supported by 18 members of staff and 31 volunteers including board members. The Bureau supports individuals with a wide range of general enquiries whilst project staff provide specialist support on topics including benefits, debt, utilities, and money matters.
The role:
We are seeking a committed and dynamic individual to serve as the Chair of our organisation.
As Chair, you will play a vital role by providing strategic leadership to the board, ensuring it fulfils its responsibilities for the governance of the organisation. You will also provide line management, support and direction to the Chief Officer, helping them to achieve the organisation’s aims and objectives; and ensures the smooth running of Hamilton CAB.
We are looking for an individual who has experience of leadership and governance. You will have a passion for the voluntary sector, strong leadership skills and an ability to drive forward positive change.
Although, not financially remunerated, the role is high profile and respected within the community and will offer a great challenge, learning and networking opportunity for the right person.
There are an average of 6 Board meetings per year to commit to as well as preparation time and regular collaboration /communications with the team and stakeholders.
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.
The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations.
This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a Coordinator for its Flourishing Families service, to manage and deliver integrated family support services aimed at enhancing the wellbeing and resilience of children, young people, and their families. This includes overseeing 1-1 and group-based mentoring and befriending programmes, managing staff and volunteers and providing intensive interventions for families with complex needs. The role also involves strategic planning, safeguarding, and active participation in engagement and co-design initiatives with stakeholders.
As a Coordinator, you will have the ability to work collaboratively with children, young people, their families and others who support them. This will involve engaging with various, community, statutory and voluntary agencies and working in close partnership to support vulnerable families.
This role is perfect for someone with a strong background in family support, safeguarding, and managing volunteers.
Make a real impact with COVEY - where commitment, respect, and passion drive everything we do. Apply now and help us create lasting change!
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
Could you be Key?
Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.
At key we support disabled people of all ages to make every day matter.
We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:
Join us and make every day matter! Support Workers and Relief Support Workers.
No experience necessary! Training and support will be given to help you achieve your full potential.
If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.