Jobs in Hamilton North and East, South Lanarkshire

We are recruiting for Carer Information Assistant to join our team. Lanarkshire Carers is an organisation where you will be supported, valued and well rewarded. The post holder will be based between our centres in Hamilton and Airdrie, and localities throughout Lanarkshire. Working from home/hybrid working may also be required.

Responsible to the Carer Communication and Data Manager and working as directed by the management/coordination team, the Carer Information Assistant will work closely with staff, volunteers, carers and partner organisations to develop, plan and deliver comprehensive information, advice and support services for carers in Lanarkshire.

The post holder will develop and maintain good carer information, promote effective communication, collaborative working and partnerships. This will support the provision of coordinated and effective information, advice and support to carers. Access to the right information and the right time is key to ensuring carers do not reach crisis point. Lanarkshire Carers information framework will ensure consistent, standardised, non-duplicating carer information, material and resources.

Lanarkshire Carers

Lanarkshire Carers is a well-established carer led organisation built on a vision to work with and for carers to develop and deliver services that make a positive difference to their lives. A value-based organisation, our mission is to ensure that carers in Lanarkshire are identified, well informed, involved, supported and empowered. We deliver information,

advice and direct support services that enable unpaid carers to continue to care, whilst maintaining their own health and wellbeing.

Please visit our website lanarkshirecarers.org.uk for more information about Lanarkshire Carers where you will also find our annual report for 2024/2025. This provides a good overview of our work and job roles. Our staff team, many of whom are carers themselves, are committed to making caring a positive experience. Our Board of Directors are committed to making Lanarkshire Carers a great place to work. Lanarkshire Carers works flexibly and is a carer positive employer. A workplace pension scheme is available along with group life and critical illness cover and many other benefits.

Equality of Opportunity in Employment

Lanarkshire Carers is an Equal Opportunities employer and all applicants for posts receive equal treatment irrespective of ethnic origin, gender, disability, religion, sexuality, and age.

CashBack Connections supports young people (aged 10-16) across deprived areas of Lanarkshire who are at risk of involvement in antisocial behaviour/offending by providing one-to-one and group befriending/mentoring opportunities. The project aims to guide young people away from negative influences and towards positive pathways of their choosing, while also supporting families facing challenges such as poverty, poor mental health, or substance misuse.

Young people will take part in activities that interest them, helping them to gain new experiences, develop skills, build confidence, and (importantly) have fun. Alongside developing trusting relationships with volunteers and peers, the project will reduce isolation, improve wellbeing, and strengthen community connections. Where appropriate, families will also be offered support to address barriers affecting a young person’s progress.

With the delivery of the project about to begin, COVEY is now seeking a compassionate, skilled and proactive CashBack Connections Coordinator to lead the delivery of the project.

The CashBack Connections Coordinator will develop and deliver a blend of group support and one-to-one befriending and mentoring support, using a relationship-based and trauma-informed approach to build trust, strengthen resilience and promote positive engagement.

They will work closely with Service Managers, Family Support Workers, Volunteers and Group Facilitators to ensure safe, effective and high-quality delivery that aims to reduce the risk of antisocial behaviour/offending, helping young people to realise their potential and move towards education/training or employment.

A key part of the role will involve coordinating and supporting Volunteers and Group Facilitators, maintaining strong safeguarding practice and ensuring all activity is impactful and aligned with COVEY’s values. For young people with more complex needs, the Coordinator will collaborate with COVEY’s Family Support team to provide integrated, whole-family interventions, including more intensive support during periods of heightened risk or early intervention to prevent escalation.

As this is a new project, the role offers an exciting opportunity to bring fresh ideas, shape the development of CashBack Connections and directly influence the positive outcomes we aim to achieve for disadvantaged young people and their families.

What we offer

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

• 6% employer pension contribution
• 22 days A/L (rising to up to 27 days) and 10 public holidays.
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities

Join GCIL and Make a Difference!

At GCIL (The Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities.

Why Work With Us?

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• Personal Connections: You’ll work one-to-one with people, building strong and rewarding relationships.
• Autonomy and Responsibility: Supporting people to make choices that work best for them.
• Professional Growth: We’ll support your development and give you opportunities to grow your skills and experience in a values-led environment.

About the Inclusive Living Adviser Role

We are looking for a dedicated individual to provide advice, guidance, and information to disabled people.

This service supports those in receipt of a Direct Payment (DP), Individual Living Fund (ILF), or an individual budget (IB), helping them remain in their own homes and live independently.

You will play a vital role in empowering individuals to manage their support arrangements effectively and efficiently.

Additionally, as our Inclusive Living Adviser you will:

• Provide accurate, person-centred information and practical support to people receiving Self-directed Support (SDS), helping them establish and manage their support arrangements effectively
• Deliver advice and support using a range of methods, including phone and video calls, home visits, and office-based appointments, adapting your approach to individual needs
• Work in partnership with colleagues, the Local Authority, and other organisations or professionals to coordinate support, resolve queries, and ensure consistent guidance
• Support the planning and delivery of information sessions for people and professionals, including preparation and follow-up activity
• Maintain accurate, up-to-date records using databases and digital systems, ensuring all contacts, actions, outcomes, and next steps are recorded in line with service standards
• Manage your workload and appointments effectively, prioritising tasks, meeting response times, and escalating complex issues or risks to the SDS Team Lead when required

In order to be successful in this role, you must have:

• Ability to work with a wide range of people and stakeholders, using different communication approaches
• Ability to listen, gather information, understand individual circumstances, and provide clear options or signposting in a supportive way
• Ability to share information in accessible formats, with adjustments where required
• Strong organisation skills, with the ability to manage a busy caseload, appointments, and changing priorities
• Confidence using digital systems such as databases/CRMs and Microsoft 365 tools to record work accurately
• Commitment to equality, inclusion, and independent living principles

It would be great if you had:

• Lived experience of disability
• Experience working in a Disabled People’s Organisation or a similar setting

We Actively Welcome Disabled Applicants

As a disabled people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Ready to Join Us?

If you're passionate about inclusion, empowerment, and social justice and ready to grow your leadership in a values-led environment we'd love to hear from you!

The posts will be primarily based in our Hamilton Office with regular travel to our Glasgow head office, and within the North and South Lanarkshire areas.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Clydesdale Street service in Hamilton involves working dayshift and backshift patterns over a 4-week rolling rota which includes alternative weekend work. This role involves working 20 hours per week. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.