Jobs in Hamilton North and East, South Lanarkshire

Lanarkshire Carers is recruiting a dedicated Carer Support Worker to join our professional and committed carer led organisation.

The successful candidate will contribute to the delivery of high-quality information, advice, and support services, helping to improve outcomes for carers throughout Lanarkshire.

This is a full-time position (35 hours per week), worked flexibly to include occasional evenings and weekends to meet the needs of carers.

Lanarkshire Carers is a progressive organisation where you will be supported, valued and well rewarded. Carer Support Workers salary is Grade 4, SCP 12-14b, £30,941 - £33,905.

What are we looking for?

If you are a positive, caring, responsive, hardworking and professional practitioner who shares our values and our commitment to providing excellent unpaid carer services and support across Lanarkshire, please read on. The role of a Carer Support Worker is demanding and diverse, requiring an organised and skilled approach to manage different

workstreams, individual caseloads and new referrals on a daily basis. Others including staff and volunteers within the organisation will look to you for ideas, direction, solutions and innovation. This is a direct carer facing role and you will engage with unpaid carers in person, individually, in groups, in communities, in our premises, on the phone and online.

We operate public offices and outreach activities; carers contact us in many different ways.

Lanarkshire Carers is a digitally enabled organisation, and you will be able to demonstrate the required skills in all aspects of your work. We are looking for people who understand the culture and value of this sector and nature of job roles within a carer led organisation.

Who are we looking for?

You will have a relevant qualification in health or social care and preferably some work experience relevant to this post. We will also consider someone who is qualified by work and other experience with demonstrable and relevant skills. You must have a good understanding of the impact of caring and the issues unpaid carers face. You will have experience of providing individual and group work support and case management delivering person-centred, strength based and outcome focused approaches.

Lanarkshire Carers

Lanarkshire Carers is a well-established, award winning carer led organisation built on a vision to work with and for carers to develop and deliver services that make a positive difference to their lives. A value-based organisation, our mission is to ensure that carers in Lanarkshire are identified, well informed, involved, supported, and empowered. We deliver information, advice and direct support services that enable unpaid carers to continue to care, whilst maintaining their own health and wellbeing.

For more information see the job description for the post.

Staff values and benefits

Our Board of Directors is committed to making Lanarkshire Carers a great place to work.

Lanarkshire Carers works flexibly and is a carer positive employer. A generous annual leave and public holiday allocation provides 37 days leave, rising to 42 days with increased length of service. A workplace pension scheme is available along with group life and critical illness cover and other benefits. We offer an Employee Assistance Programme and also Credit

Union Membership. Our staff learning and development programme ensures you have access to continuous professional development, with progression routes across the organisation.

Lanarkshire Carers is an Equal Opportunities employer and all applicants for posts receive equal treatment irrespective of ethnic origin, gender, disability, religion, sexuality, and age.

Additional Information

Please visit our website lanarkshirecarers.org.uk for more information about Lanarkshire Carers where you will also find our annual report for 2023/2024. This provides a good overview of our work and job roles. Our staff team, many of whom are carers themselves, are committed to making caring a positive experience.

Post holders require a countersigned membership of the PGV scheme.

Post holders will be based between our centres in Hamilton and Airdrie, and localities throughout Lanarkshire. Working from home/hybrid working may also be required.

All staff work on an outreach basis in community, health and social care venues across Lanarkshire.

Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people and families across Lanarkshire since 1992. We provide 1-1 and group-based befriending, mentoring and family support services tailored to those who need it most. Our mission is to help children, young people and families become more resilient, safe and better equipped to reach their full potential.

We are now recruiting a Financial Wellbeing Adviser to strengthen the financial stability and long-term resilience of the families we support. This new role will embed expert, relationship-based money, energy and debt advice within COVEY’s family support model, ensuring families receive holistic support at the earliest opportunity.

As Financial Wellbeing Adviser, you will lead the development and delivery of COVEY’s financial wellbeing offer providing welfare benefits support, income maximisation, budgeting guidance, energy advice and debt triage/advocacy. You will work closely with Service Managers, Family Support Workers and external partners to ensure advice is accurate, trauma-informed and fully integrated into wider support plans. You will also maintain clear referral pathways for specialist or regulated debt advice, ensuring compliance with FCA boundaries and best practice.

What We’re Looking For

• Significant experience delivering money, energy or debt advice to individuals or families, ideally within community, youth or family support settings
• Strong knowledge of welfare benefits, income maximisation, budgeting support, energy efficiency measures and debt solutions
• Understanding of the causes and impact of poverty on children, young people and families and the stigma around financial hardship
• Experience working with vulnerable individuals using trauma‑informed, person‑centred approaches with the ability to convey complex information sensitively
• Confidence using data and CRM systems (e.g. Salesforce, AdvicePro) to monitor performance, maintain accurate case records and report on outcomes
• Experience collaborating with multi‑agency partners and advocating on behalf of families to achieve positive outcomes

What we offer

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:

• 6% employer pension contribution
• 22 days A/L (rising to up to 27 days) and 10 public holidays.
• One special leave day to celebrate your birthday
• Flexible working
• HSF Health plan (including dental, optical, physio claim back, personal accident coverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)
• Quarterly staff wellbeing activities
• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)
• Access to learning and development opportunities