Jobs in Hawick and Hermitage, Scottish Borders

An exciting opportunity has arisen for a motivated, compassionate, and experienced leader to join our team as a Deputy Service Manager at Streets Ahead – Hawick Services.

If you're passionate about person-centred care, thrive in a varied role where no two days are the same, and enjoy supporting teams to provide high-quality care to individuals with Learning Disabilities, we’d love to hear from you!

About the Role

You will bring strong organisational skills and experience in leading staff teams across multiple sites and within the community in Hawick. Working closely with the management team across both our West and East services, you will take the lead on key areas including:

• Quality assurance
• Care planning
• Risk management
• Change management & continuous improvement

You’ll inspire, motivate, and support your team to embrace new ways of working and implement improvements identified through our quality assurance programme.

Work–Life Balance

At Streets Ahead, we truly value the wellbeing of our staff. We want you to enjoy a positive work–life balance, which is why we offer:

• Hybrid working options
• Flexible working days and times to suit your lifestyle while meeting service needs

Key Benefits

Joining Streets Ahead means access to a generous range of rewards and opportunities:

• Hybrid Working Policy
• Company pension scheme with 6% employer contributions
• Pay review on completion of the probationary period
• 30 days annual leave
• Free PVG registration
• Company sick pay scheme
• Long service awards
• Opportunity to gain SVQ Level 4 in Health & Social Care and Care Service Leadership & Management, plus further development opportunities
• Free access to wellbeing, health, counselling & legal support for you and dependants under 18
• Death in service scheme
• Bike to Work scheme
• Shopping & services discounts
• Workplace wellbeing app

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.

Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.

We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.

If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!

Your main duties will include but not be limited to:

• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
• Updating and maintaining accurate records using a tablet on Arks Information Management system.

Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us

Why Ark?

• No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.