Jobs in Clackmannanshire South, Clackmannanshire

Background Information

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our advice service provision. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 28 paid members of staff and 14 volunteers who provide a wide range of services, across our projects.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.

All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.

About the role

The Thrive Early Family Adviser role combines elements of a Generalist Adviser and Caseworker, delivering seamless, holistic support to families in close partnership with Home-Start colleagues and other project partners.

The role focuses on building trusted relationships with families who may be experiencing significant barriers to engaging with advice services. Many families supported through Thrive Early may not feel ready or able to access traditional advice channels. As a result, establishing trust, confidence, and sustained engagement is a critical part of the role.

Family Advisers work with families over the medium to long term, providing tailored advice, advocacy, and practical support to help them move towards greater financial security and wellbeing.

The postholder will also work collaboratively with Save the Children UK to support family participation activities and ensure that lived experience informs service improvement and project learning.

Employee Benefits

We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to 1468 households in Clackmannanshire and West Fife.

We wish to recruit to our Property Services Team a suitably qualified, skilled, and enthusiastic individual for the following temporary post:

Property Services Officer (Reactive & Voids)

• The Property Services Officer (Reactive & Voids) Temporary will report directly to the Director of Property Services for all matters associated with our reactive maintenance service.
• To deliver an effective reactive and void maintenance service to the Association’s tenants, sharing owners and owners of factored property within a defined area of operation and cover other areas as required;
• To contribute to establishing, operating and reviewing the policies and procedures of the Association that are relevant to the delivery of Property Services, particularly customer services, repairs and void management;
• To contribute to achieving the targets and performance measures set for the Association, the Property Services department and the post.

The Family Support Collaborative Coordinator will be the operational "glue" that helps connect families, Family Wellbeing Hubs, third sector organisations, and Collaborative partners including the Early Intervention team at Clackmannanshire Council. The role is focused on coordination, communication, engagement, relationship-building, and administration, ensuring that Family Hub activity and the Family Support Collaborative, made up of over 50 locally-based third sector organisations operates effectively and that families can access the support they need when they need it in their communities.

About the Role

The Family Support Collaborative Coordinator will play a key role in supporting the effective delivery of family support activity across Clackmannanshire. Working closely with Family Hub partners, Collaborative members, families, and community organisations, the postholder will act as a central point of connection, communication, and coordination.

The role will support the day-to-day operation of the Family Support Collaborative, ensuring that partners remain connected, information is shared effectively, and collaborative activities are delivered successfully. The postholder will also provide administrative support to the Family Support Collaborative and Leads Group, helping coordinate meetings, actions, communications, and engagement activities.

The Coordinator will work directly with families, communities, third sector organisations, and partner agencies to help strengthen local support networks and improve early access to services and opportunities.

For more information about the role, please download the job description below.