The Family Support Collaborative Coordinator will be the operational "glue" that helps connect families, Family Wellbeing Hubs, third sector organisations, and Collaborative partners including the Early Intervention team at Clackmannanshire Council. The role is focused on coordination, communication, engagement, relationship-building, and administration, ensuring that Family Hub activity and the Family Support Collaborative, made up of over 50 locally-based third sector organisations operates effectively and that families can access the support they need when they need it in their communities.
About the Role
The Family Support Collaborative Coordinator will play a key role in supporting the effective delivery of family support activity across Clackmannanshire. Working closely with Family Hub partners, Collaborative members, families, and community organisations, the postholder will act as a central point of connection, communication, and coordination.
The role will support the day-to-day operation of the Family Support Collaborative, ensuring that partners remain connected, information is shared effectively, and collaborative activities are delivered successfully. The postholder will also provide administrative support to the Family Support Collaborative and Leads Group, helping coordinate meetings, actions, communications, and engagement activities.
The Coordinator will work directly with families, communities, third sector organisations, and partner agencies to help strengthen local support networks and improve early access to services and opportunities.
For more information about the role, please download the job description below.
This is an exciting opportunity to play a key role in strengthening and supporting the third sector across Clackmannanshire. As a TSI Development Officer, you will work directly with voluntary and community groups, charities, social enterprises and volunteering, helping them to operate correctly, become more sustainable and make a lasting impact within their communities.
No two days are the same. You will have the opportunity to support emerging community initiatives, help organisations access funding, strengthen governance, build partnerships and connect people with opportunities that improve lives.
Working within a Third Sector Interface (TSI) means being at the heart of community development and local change. You will join a supportive and values-driven team that is committed to collaboration, inclusion and community empowerment.
Background Information
An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our advice service provision. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 28 paid members of staff and 14 volunteers who provide a wide range of services, across our projects.
We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.
All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.
About the role
The Thrive Early Family Adviser role combines elements of a Generalist Adviser and Caseworker, delivering seamless, holistic support to families in close partnership with Home-Start colleagues and other project partners.
The role focuses on building trusted relationships with families who may be experiencing significant barriers to engaging with advice services. Many families supported through Thrive Early may not feel ready or able to access traditional advice channels. As a result, establishing trust, confidence, and sustained engagement is a critical part of the role.
Family Advisers work with families over the medium to long term, providing tailored advice, advocacy, and practical support to help them move towards greater financial security and wellbeing.
The postholder will also work collaboratively with Save the Children UK to support family participation activities and ensure that lived experience informs service improvement and project learning.
Employee Benefits
We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.
Are you passionate about working with people to bring lasting improvements to their lives? Are you empathetic, a good active listener and believe services and activities in local communities are fundamental to providing support?
If so, we believe CTSI has two new jobs that are perfect for your skills and approach.
The ‘adults’ post will work with people referred from mental health, alcohol and drug or housing services and seek to connect them to community resources, activities and services which improve their wellbeing and prevent social isolation and loneliness.
The ‘families’ post will similarly work with the new Clackmannanshire Family Support Collaborative and other children & family services to improve outcomes for families.
These rewarding roles offer an opportunity to apply your knowledge, experience and skills to make a real difference for local people and you will be able to see tangible results from your work and contribute to making Clackmannanshire a better place to live.
The post requires travel around Clackmannanshire and face to face meetings.