Jobs in Clackmannanshire

An exciting opportunity has arisen to join our team of paid staff and volunteers in providing free and confidential advice to Clackmannanshire residents. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for nearly 60 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.

The Bureau is looking for a highly motivated team player to undertake this role which will include session supervision to support our trainees and volunteers, as well as casework depending on our rota and the candidate’s experience. The ideal candidate will have experience of session supervision within a CAB, however, experienced advisers who can demonstrate effective leadership and communication skills will also be considered.

Clackmannanshire Citizens Advice Bureau typically delivers over 20 funded advice projects each year and there are likely to be exciting opportunities to train alongside and support our debt and energy advice teams.

There is a requirement to ensure that all work conforms to the bureau's systems and procedures and the Citizens Advice Quality standard. Case records must be maintained for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

All advisers are required to assist with social policy work by providing information about clients' circumstances.

This role provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.

Applicants should demonstrate strong oral and written communication skills, enthusiasm, strong social awareness and an excellent team player, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems and Microsoft Office.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.

Employee Benefits

Benefits of working with Clackmannanshire Citizens Advice Bureau are, annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company ebikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times

About The Cats Whiskers:

The Cats Whiskers was formed in 2018 by a group of dedicated local volunteers, who saw a need in our local community for the care and re-homing of cats. Initially, these efforts were all carried out with the support of incredible foster carer volunteers. We are now thrilled to operate our re-homing centre in Alloa.

We also have a charity shop in Alva, opened in 2018, which generates income for our core purpose of rescuing, rehabilitating, and rehoming cats.

Purpose of the job:

Since welcoming the first cat into our shelter in October 2022, our activities have grown to meet

need. In 2023, we rehomed 150 cats. In 2024, this increased to 179. We have also had an increase

in foster care, launched a pet food bank, and become a distribution partner for The Blue Cross. We

are seeking to onboard this role, our first paid staff member, to ensure the smooth day to day

running of our Rehoming Centre on Broad Street. To take on this role, we are looking for someone

who shares our passion for cat welfare, and wants to provide a quality, community service,

supporting our incredible volunteer team, working with, and furthering our local partnerships, and

ensuring the best possible care for our cats.

Main Responsibilities:

As the Volunteer and Centre Coordinator, you will be responsible for the day to day running of the Centre, focusing on the welfare of all cats in our care, and managing our volunteer programme. You will also ensure that all administrative and maintenance procedures are completed to a high standard.

We are looking for someone who is positive, driven and has the ability to thrive under pressure. You will support the board of trustees to continue to develop our Centre and services to meet local need. You will be someone who has:

• Experience and passion for cat care
• Great communication (written and verbal) and interpersonal skills
• Current (clean) driving license
• Strong organisational, administration and analytical skills
• Experience of working within local communities; creating and nurturing partnerships
• Awareness of health and safety legislation
• Willingness to learn
• Preferred experience of volunteer recruitment, support and supervision

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.

Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.

We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.

If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!

Your main duties will include but not be limited to:

• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
• Updating and maintaining accurate records using a tablet on Arks Information Management system.

Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us

Why Ark?

• No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.