CRM Database Coordinator
- Full time
- £25,305 – £29,102
- Hybrid: Glasgow or Edinburgh
- Closing 31st July 2024
- Advertised from 10th July 2024
- 35 hours per week. This is a temporary role, until December 2025.
Role
We have an exciting opportunity to join our Income Generation and Engagement Team as a CRM Database Coordinator!
As a CRM Database Coordinator, you will support the promotion of all CHAS supporter activities and products by developing cost effective marketing across all channels and maximising value from existing and potential supporters.
You will be part of a small team providing specialist technical expertise in the day-to-day running and management of the CRM and the relevant processes and procedures which allow the smooth management of data and financial information.
About you
- You will have demonstrable knowledge of CRM Databases, Excel and Microsoft Office Software Applications.
- An enthusiasm for data, with significant experience in the coordination and administration of databases and working knowledge of GDPR
- Relevant industry qualifications, with demonstrable commitment to continuous professional development.
- Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across the organisation.
- Meticulous approach to planning, strong problem solving skills and excellent attention to detail
- Accountable for self, actions and decisions
- An innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.
Application notes
For further information and to apply, please visit our website.
Closing Date: Wednesday 31 July 2024
Top job! Project and Commercial Property Manager
- Full time or Part time
- £52,020 – £59,160
- Hybrid: Edinburgh, Balloch or Kinross with travel to other sites expected)
- Closing 29th June 2025
Are you an experienced property professional? We are looking for an experienced individual who understands our goals, to join our dynamic team of professionals.
At CHAS, we provide unwavering care across homes, hospices, and hospitals for children who may die young. We create moments of joy and support families at every step on this hardest of journeys.
The role
Children's Hospices Across Scotland is seeking an experienced Property Professional to ensure the smooth functioning of our property portfolio across the organisation. In this critical role, you will work closely with our Operations Managers (Hard and Soft FM), as well as external consultants and contractors, while ensuring compliance with legal, statutory, and Health and Safety requirements.
You will work with the Head of Facilities and Projects overseeing the property portfolio, work with our Retail Team in the upgrading of our existing retail units and have an overview of the current and future office requirements. This role will be involved in planned work at both hospices and all associated consultation and engagement to ensure the portfolio meets high industry standards for CHAS. You will procure and lead on agreed projects working closely with our internal teams across the directorates, including clinical and non-clinical staff, fundraisers and volunteers to ensure the needs of children, families, staff, volunteers and visitors are met.
Key Responsibilities
- Overview of the property portfolio working with key stakeholders, and developing a record and plan for upgrading and maintaining each property.
- Review of all leased premises.
- Planning and delivery of assigned capital works projects (typically up to £300K).
- Prepare briefs, business cases and scope of works.
- Budget preparation and report responsibilities.
- Work closely with the Operational teams to ensure compliance with statutory requirements, Health and Safety and Sustainability requirements.
- Work with the Head of Facilities & Projects in the implementation, review and development of the Property Strategy and associated capital investment plan.
Requirements
- Degree/HNC/HND in a Property or Building Services discipline or substantial relevant experience in a similar role.
- RICS or equivalent qualification
- Proactive with a positive attitude and excellent planning and prioritisation skills.
- Highly developed communication and collaboration skills with the ability to simplify technical information.
- Excellent analytical and problem-solving abilities, including the ability to make decisions under pressure.
- Knowledgeable in Microsoft Office (Word, Excel, Outlook).
- Wide and detailed knowledge commercial property.
- Experience in managing multi-site estates with both owned and leased premises.
- Budget management skills and experience.
- Ability to travel to each of our sites across Scotland.
- Driving Licence and access to a car are essential for this role due to frequent travel requirement.
Why CHAS?
At CHAS, we care for dying children and their families. However, we also care about you. Some of the benefits of a career at CHAS include:
- Development opportunities for your career and leadership progression, and the time to prioritise your personal development.
- A supportive and collaborative work environment.
- Opportunity to make a real impact on the community by delivering best-in-class services.
- Working across different parts of Scotland with diverse stakeholders.
- Flexible and hybrid working available.
- The opportunity to continue paying into existing NHS pension schemes (subject to eligibility), or membership of the Local Government Pension Scheme.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further Information
CHAS support families across the whole of Scotland. Our Head Office is based in Edinburgh, and we have two hospices: Rachel House in Kinross and Robin House in Balloch. We also have our fundraising office in Glasgow, dedicated bases in Aberdeen and Inverness, Shops in Dunfermline and Kinross and an exclusive event venue overlooking Loch Lomond.
As a team we work flexibly and are happy to discuss how we can meet business needs while accommodating individual working patterns and requirements.
This post is subject to a Protection of Vulnerable Groups (PVG) check.
Community Fundraising Manager
- Full time
- £45,900 – £51,000
- Hybrid: Edinburgh, Glasgow, Kinross
- Closing 7th July 2025
Do you have the drive and leadership skills to inspire a team and grow community fundraising income across Scotland? Join CHAS as our Community Fundraising Manager and lead a passionate team raising vital funds for children with life-shortening conditions.
Purpose:
As Community Fundraising Manager, you’ll lead, manage and support a team of Community Fundraisers across Scotland to deliver engaging activities and exceptional supporter experiences. From overseeing local campaigns and income targets to developing staff and volunteers, you’ll be at the heart of raising funds from communities across Scotland.
Where does the role sit?
Reporting to the Senior Community and Mass Participation Manager, this role is a key part of the CHAS Fundraising Team. You’ll shape the delivery of the Community Fundraising strategy and lead on growth, stewardship, and supporter engagement across Scotland.
About You
To be successful in this role, you will bring:
• Experience of leading and inspiring a team within a fundraising setting
• Proven track record of achieving and exceeding fundraising income targets.
• Strong relationship-building skills and experience stewarding a wide range of supporters.
• Experience in planning, budgeting, and reporting on fundraising activity.
• Skilled in volunteer management and working with people across diverse communities.
• Excellent presentation and communication skills, with the confidence to represent CHAS externally.
About CHAS
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, passion, agility and creative flair of our Fundraising Teams makes this possible.
We offer
• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
• Development Opportunities: training opportunities and the chance to work with an award-winning fundraising team!
• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Policy and External Affairs Manager
- Full time
- £45,900 – £51,000
- Hybrid: Edinburgh/Glasgow/Kinross
- Closing 23rd June 2025
Are you a strategic communicator with a passion for policy and public affairs? Do you want to make a real difference in the lives of children and families across Scotland?
Children’s Hospices Across Scotland (CHAS) is seeking a dynamic and experienced Policy and External Affairs Manager to lead our national profile, strengthen our reputation, and drive forward our mission as leaders in children’s palliative care.
Purpose: You will play a pivotal role in strengthening CHAS’ national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. You will be responsible for managing all external affairs, with a focus on strategic communications aligned with CHAS’ mission and objectives. You will also oversee crisis communications, ensuring the organisation responds effectively and maintains public trust in challenging situations.
About You
To be successful in this role, you will have skill and experience in all of the following areas:
- Policy development and influencing at devolved and national government level.
- Public affairs and stakeholder management
- Managing strategic partnerships
- Corporate communications
- Line management
- Crisis Communications management
You’ll also hold a driving licence and have access to transport.
It would be great in addition to the skills and experience above if you demonstrated your experience in the following areas:
- Expert advice to senior colleagues
- Horizon scanning
- Media relations
- Project management
About CHAS
At CHAS, we support families during the toughest of times offering unwavering care to children and families in the face of death. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying. We know decisions from government, local councils and NHS boards have significant impact on the families we support and our policy and external affairs delivery is focused on ensuring CHAS offers its voice and influence where it is needed most.
The Policy and External Affairs Manager is a key role in the Marketing and Communications team and reports into the Head of Marketing and Communications. This team manages marketing, fundraising communications, external affairs, policy development, public affairs and internal communications. CHAS Marketing and communications team sits within the Income Generation and Engagement directorate led by the director of Income Generation and Engagement.
This pivotal role will support CHAS to strengthen our national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. Working across the charity this role is responsible for managing policy, public affairs, external affairs and managing communications with internal and external stakeholders including support for crisis management.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you.
- Development Opportunities: exposure to professional development.
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
About Revive MS Support
Revive MS Support is the only charity in the West of Scotland providing nationwide support for people who are affected by Multiple Sclerosis. The charity was set up in 1984 by people living with MS and their families, and helps people manage the physical, emotional, financial, and social impacts that come with a diagnosis of MS. Anyone affected by MS can use Revive’s services, and they are free to access.
Job Purpose
As Social Media Officer, you will take the lead in managing and growing our social media presence across multiple platforms. You will be responsible for developing and delivering engaging content that raises awareness of our services, strengthens our online community, and supports our fundraising efforts. Working closely with the Marketing and Communications Manager, you will ensure our messaging aligns with Revive MS Support’s mission, values, and goals, while driving engagement and increasing our reach. This role is ideal for a proactive, creative and strategic thinker who has a passion for making a difference through digital storytelling.
A key focus of this role is expanding our video content, including launching a TikTok channel and producing storytelling content from our service users whose lives have been positively impacted by Revive MS Support.
This role requires a naturally proactive and confident communicator who can engage with our service users, making them feel comfortable sharing their stories. You should be passionate about digital content, knowledgeable about the latest social media trends, and skilled in using these to benefit the charity sector.
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