Govan HELP is a growing, place-based family support charity, established in 1996, committed to improving
opportunities and outcomes for children, young people and families living in the Govan area. We provide a range
of integrated early-intervention and family support services, working alongside families to build on their
strengths, promote wellbeing and improve outcomes.
We are delighted to be developing our new Govan HELP Family Centre, which provides a welcoming, accessible space
where children, parents, carers and families can access a range of support, activities and services. The Family
Centre brings together different areas of our work and strengthens our ability to provide families with
coordinated support in a welcoming and community-focused environment.
We are looking for an enthusiastic and organised Administrator to join our multi-disciplinary team and provide
effective administrative and reception support across Govan HELP. The role will play an important part in the
day-to-day running of the Family Centre and will provide a welcoming and professional first point of contact for
families, visitors, partner agencies and professionals accessing our services.
We are looking for someone with relevant administrative experience gained within a busy office or customer-facing
environment. The successful candidate will be able to manage a varied workload, prioritise competing demands and
work effectively as part of a team. You will have excellent communication and organisational skills, a positive
and friendly approach, and the ability to build good relationships with a wide range of people.
The role requires someone who is confident using IT and Microsoft Office applications, has good attention to detail
and understands the importance of confidentiality when working within a family support environment. Most
importantly, we are looking for someone whose approach reflects the values of Govan HELP and who is committed to
creating a welcoming, inclusive and respectful environment for children and families.
The Job Description and Person Specification included within this application pack provide further information about
the role, responsibilities and skills and experience we are looking for.