- Advertised from 16th May 2025
- 37.5 hours per week.
Role
Edinburgh University Students' Association is looking to recruit a Frontline Adviser to join The Advice Place team.
Edinburgh University Students’ Association is an award-winning organisation, which exists to provide diverse services, representation, and welfare support to the community of over 49,500 students at the University of Edinburgh. By providing opportunities, helping to create change and offering support, we're here to help students get the most out of their time in Edinburgh. We have five venues around the University of Edinburgh campus – Teviot Row House, King’s Buildings House, Potterrow, the Pleasance and Edinburgh College of Art’s Wee Red Bar – which house our offices, cafés, bars, clubs, spaces for students to meet, study and socialise. These spaces transform into some of the most well loved Edinburgh Festival Fringe venues throughout the month of August each year.
We are a registered charity and all of the income we generate from our commercial activity goes back in to supporting our members. We’re also an organisation with a strategic commitment to support and empower all our staff, and have some exciting plans for the future. There's never been a better time to apply and join our organisation.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Edinburgh University Students’ Association is committed to promoting equal opportunities in employment and encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We are currently seeking a confident Frontline Adviser to join our dedicated Advice Place team in Potterrow:
The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic, crime, and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.
The role of this Frontline Adviser will be to manage the incoming demands on the service alongside the other Frontline Adviser and the Receptionist/Administrator. This role will offer advice on a range of topics to individual students on routine common topics and also about urgent matters that need to be resolved on the day. This role will also refer student into our casework team where their needs are more complex or ongoing.
The role of the Frontline Adviser is coordinating and responding to the incoming demands on the service. This will involve triaging those demands that may come in via emails, phonecalls and drop-ins etc. The Frontline Adviser will offer information and routine advice on a range of topics to individual students and will offer practical support to students in urgent and challenging emotional circumstances and always operate in the best interests of the student.
The frontline adviser will work alongside a second Frontline Adviser, a part-time Receptionist/Administrator and manage team of volunteers to deliver the frontline service. This team will also work very closely with our casework team referring cases that are more complex, time-consuming or less urgent to offer a holistic and responsive service.
We are a frontline student facing service that requires staff to deliver the service in-person at our offices, therefore this is an in-person role. However, we are keen to be able to offer flexibility when we can and allow for some days working from home where that fits in with service delivery.
This role will usually pass on complex ongoing casework to the casework team but where needed will support the casework team by undertaking specialist casework, including advocacy and representation of students at university meetings and in navigating University policies and processes.
Working with the other full-time Frontline Adviser and the part-time Receptionist/Administrator to manage our feedback mechanisms and social media accounts and report on service usage and demand.
The Person:
You will be an exceptional and enthusiastic individual, who aspires to provide a professional and high-quality service to our service users. You will be a confident decision maker who is happy to take ownership for your area of work.
Confident and competent with demonstrable experience gained within a customer facing role delivering high standards of customer experience. You will have proven experience of dealing with sensitive information and prioritising in a busy client facing role. Ideally you will have worked in situations where you have been required to deal effectively and compassionately with customers who are distressed. You will be able to maintain boundaries when working with a variety of customers.
You will have a consistently professional approach to your duties and keen attention to detail. A person with high expectations of themselves and others who takes pride in their work.
Application notes
For further information and to apply, please visit our website.
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Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
Ask & Act Education Manager
- Full time
- £36,128 – £40,686
- Hybrid: Fife, West Lothian, Perth ,or Edinburgh and WfH, with occasional travel, across sites.
- Closing 7th January 2026
Who We Are
We are Scotland’s leading youth homelessness charity. We believe that no young person should ever face homelessness. That’s why we deliver bold, youth-specific solutions, built around young people’s experiences and what evidence tells us works.
We support young people to avoid and move on from homelessness, helping them build the confidence, skills and stability they need to thrive in adulthood. We also influence policy and practice to create a Scotland where no young person is left behind.
We don’t follow the system, we change it, continually championing the voices and experiences of all young people.
Context
Rock Trust delivers the Upstream prevention project in schools and the post holder will work with the Upstream Team, pilot schools and education departments to create a toolkit for the implementation of Upstream. This will involve working with current pilot schools to document the changes required in school systems, the challenges and how to overcome them and an assessment of the resources required to deliver Upstream. The Ask & Act Education Manager will use this learning to create a toolkit and implementation plan to be used for national implementation.
This role is responsible for:
- Coordinating work with multiple local authority Education departments, senior leaders and cross-sector partners (Housing, Social Work, Health, third sector)
- Designing and documenting processes, guidance and training materials that enable schools to embed early identification of housing risk
- Capturing learning, gathering data and producing a national implementation framework
- Ensuring all activity aligns with statutory duties, local contexts and Rock Trust’s prevention approach
The Ask & Act Education Manager will need to be methodical, have strong report writing skills and interpersonal skills to co-ordinate the information gathering and documenting. They will be responsible for delivering the toolkit to a high standard, making a lasting contribution to Scotland’s homelessness prevention system.
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People and Payroll Officer
- Part time
- £28,500 – £30,000 pro-rata
- Hybrid: Edinburgh
- Closing 18th January 2026
This is an exciting opportunity to join Apex Scotland at a transformative moment, working alongside our newly appointed Head of People to bring our HR function back in-house and shape the future of how we support and develop our staff. As People and Payroll Officer, you’ll play a key role in launching and embedding our new people strategy, helping to create a workplace where colleagues feel valued, supported, and empowered to deliver life-changing impact every day.
By aligning our people strategy with Apex Scotland’s vision of “A Future Beyond Your Past”, you’ll be part of a dedicated People Team driving meaningful change across the organisation. Your work will not only strengthen our culture but also ensure we can continue to thrive, grow, and sustain the positive impact we have in communities across Scotland.
About you
As the People and Payroll Officer, you will bring experience in HR administration and payroll support, with the ability to manage multiple priorities in a fast-paced environment. You will have handled confidential information with discretion and accuracy, supporting processes such as recruitment, onboarding, payroll, and pensions.
Our values at Apex Scotland are Believe, Respect, Empower and Support, values that we live and breathe every day both internally and externally, our new People and Payroll Officer will share our passion for demonstrating our values.?
About the charity
Apex Scotland helps people with experience of the justice system to have a future beyond their past. We see a society that values second chances, where barriers to inclusion are dismantled, and where people with justice system experience are empowered to contribute fully, shaping safer, fairer, and more compassionate communities.?
Our support includes early intervention initiatives, the provision of practical and emotional support, training and employability programmes. We understand that those we support and care for require interventions that are person centred, recognising their own individual, unique needs and circumstances.
If you believe in a future beyond someone’s past, apply to work with us today.
What we offer
- 3% Employer Pension Contribution
- Death in Service
- Enrolment to a health plan
- Employee Assistance Programme
- Access to Perkbox for discounts and offers
- Christmas closure
- Hybrid working
This is an exciting opportunity to join Apex Scotland at a transformative moment, working alongside our Finance Manager and newly created Finance Administration position. As Finance Officer you will play a key role in providing an inhouse finance function that supports our front-line staff and provides key information to the leadership team. This new role plays a significant part in supporting organisational finance operations including account payable and receivable, bank reconciliations and supporting the Finance Manager with the annual budget.
About you
As the Finance Officer, you will bring experience in a fast-paced finance function and have the ability to manage multiple priorities. You will be highly organised, with strong attention to detail and a commitment to delivering work to deadlines and to a high standard. ?
You will have a proactive and solutions-oriented approach, and confident using financial software packages, preferably Xero, and Microsoft 365 packages.
Our values at Apex Scotland are Believe, Respect, Empower and Support, values that we live and breathe every day both internally and externally, our new Finance Officer will share our passion for demonstrating our values.?
About the charity
Apex Scotland helps people with experience of the justice system to have a future beyond their past. We see a society that values second chances, where barriers to inclusion are dismantled, and where people with justice system experience are empowered to contribute fully, shaping safer, fairer, and more compassionate communities.?
Our support includes early intervention initiatives, the provision of practical and emotional support, training and employability programmes. We understand that those we support and care for require interventions that are person centred, recognising their own individual, unique needs and circumstances.
If you believe in a future beyond someone’s past, apply to work with us today.
What we offer
- 3% Employer Pension Contribution
- Death in Service
- Enrolment to a health plan
- Employee Assistance Programme
- Access to Perkbox for discounts and offers
- Christmas closure
- Hybrid working
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