Cairn Housing Group requires a Housing Services Assistant to provide high quality and customer focused service that covers all aspects of the tenancy and support to the customer. Duties include being responsible for processing housing applications and garage applications and maintain waiting lists in line with Cairn procedures and SLA’s, assisting the housing officers to identify prospective tenants and allocate properties within given timescales and providing first line basic advice on all tenancy related queries to ensure a consistent service.

The successful applicant should have 1-2years’ experience in a similar environment with experience of administration duties and communicating with customers over the phone, face to face and in writing.

A Basic Disclosure Scotland Scheme check is required for this post.

Join our team as Community Engagement Manager! We are seeking a Community Engagement Manager who has a passion for driving forward community initiatives and programmes.

We are looking for a Community Engagement Manager who not only has the technical expertise but who can lead on our Community Engagement Strategy and has excellent project management and communication skills. We are looking for our new Community Engagement Manager to be forward-thinking with a strong commitment to enhancing developing and maintaining relationships with partners and funders.

The team at Ayrshire Housing are welcoming, dynamic and ambitious. We have a reputation as a great place to work, promoting excellent performance in a supportive environment.

You will have the opportunity to join this team just as our new 5-year business plan launches, giving you a real opportunity to help shape the future of Ayrshire Housing.

Our Offer

At Ayrshire Housing, we believe in looking after our employees. As part of our team, you will enjoy a competitive Total Reward package including:

• Competitive salary recognising your experience and expertise.
• Generous annual leave entitlement of 40 days per annum (inclusive of public holidays).
• Generous final salary pension.
• Meaningful work and having a real contribution to the success of Ayrshire Housing.
• Opportunities for professional growth through learning and development.
• Agile working including flexi-time and hybrid working arrangements.
• Access to a range of discounts through our membership of the Ayrshire Chamber of Commerce.
• Employee counselling service.
• Payment of one set of professional fees per annum.
• Enhanced sickness absence pay.

To oversee all aspects of the Hamilton District Foodbank operation and ensure alignment to the agreed operating model as follows:

• Recruiting volunteers including interviews, reference checks, disclosure checks (as required), and obtaining signed confidentiality / GDPR agreements
• Recruiting and supporting Duty Co-ordinators
• Organising and facilitating volunteer training
• Ensuring that all volunteers adhere to the confidentiality agreement
• Ensuring that the Foodbank meets Health and Safety standards
• Ensuring that the Foodbank meets Environmental Health standards
• Developing, maintaining and ensuring compliance to policies and procedures (e.g. Safeguarding)
• Maintaining awareness of the benefit system and any changes to it, and understanding and responding to the impact of those changes on the Foodbank operation and future plans
• Communicating with all the relevant people including churches, volunteers, Trussell Trust, Referring Agencies and Committee members
• Ensuring that the Foodbank maintains the online database, website, and social media
• Communicating with local media and positively promoting the Foodbank service
• Organising Foodbank representation at Community events
• Working in partnership with the Salvation Army in Hamilton

Are you an experienced housing or welfare benefits adviser, supervisor or trainer interested in making a difference?

If you are, would you like to become a SNSIAP peer reviewer?

Scottish Legal Aid Board (SLAB) are recruiting new SNSIAP peer reviewers in housing, and welfare benefits. We are looking for people who are confident in their subject knowledge of housing or welfare benefits advice who can be objective about other people’s work and who appreciate that there are many different ways of delivering quality advice.

You must have good written English and be able to make and justify difficult decisions; be open and responsive to constructive feedback and be able to give the same feedback to others. Attention to detail and good time management skills are also essential.