Would you like to join a busy team providing administrative support organising highly successful and sought-after sleep training courses, both online and in person across the UK and Ireland? Sleep Action are looking to expand our training team to meet increased demand for our training events.

You will have excellent organisational skills, good attention to detail and be able to communicate effectively. You will use your initiative to manage your own workload as well as be able to work effectively as part of a team. You will have experience of using IT in an administrative and supportive context, in particular Microsoft Excel, Microsoft Teams and Zoom. Interest in the voluntary sector and in sleep related information would be an advantage.

This position will be hybrid working with the majority working from home, with some work on occasion in our office in McDonald Road, Edinburgh. Occasional travel within Edinburgh and the surrounding areas will be required but planned in advance.

Sleep Scotland is a values-driven organisation, and you would be joining a close-knit and supportive team.

Thanks for your interest in joining our board, we really appreciate it. Our board are an important part of the success of our charity and you’ll be joining a great team, helping to make a difference for the people we support.

We believe in lasting change through learning, because everybody deserves to thrive. Capella is a charitable company limited by guarantee and has been supporting people for 26 years. We run two charitable services called Sleep Action and Teens+, which provide people with support and education to make a lasting difference and improve lives.

With an ambitious new strategy, this is an exciting time to join the board. We are growing our existing services and developing new services that contribute to our purpose. Do you have the passion and expertise to help us achieve our goals?

We are looking for up to two new trustees to join our established and committed board. You will play an integral role in helping the charity to achieve its strategy while providing guidance, support and constructive challenge. You will help make a lasting difference and improve lives as well as grow personally and professionally.

While we welcome applications from anyone with a passion for what we do, we are particularly keen to receive applications from people with one or more of the following:

• People who do not typically join boards based on their age, life experience, disability, gender, race, religion, or sexual orientation.
• Background in public awareness campaigns or PR
• Fundraising at a community or strategic level

About QNIS: The Queen’s Nursing Institute Scotland (QNIS) is a small charity doing big things. QNIS works with and supports community nurses and midwives all over Scotland, providing leadership and practice development opportunities. We also work closely with a range of other public and third sector organisations to advocate for the community nursing and midwifery professions.

The role: We have a great opportunity for a business support officer to join our small team. This wide-ranging and diverse role will see you providing high quality, professional business support across the organisation. You will be involved in a wide range of activities including supporting projects and events, diary management, and coordinating external suppliers. You will engage with stakeholders at all levels, including liaising with nurses and midwives, supporting senior managers, and coordinating committee meetings for the Board of Trustees. Being a small team, we need someone who is also happy to roll their sleeves up and pitch in, scanning documents, packing boxes, or running to the shops when required.

The post is full time (37.5 hours). The place of work is our office in central Edinburgh. We support hybrid working, this is dependent on business needs and would likely require a minimum of two days per week in the office. We are offering a starting salary of £30,686 (FTE). Benefits include:

• Contributory pension scheme, and salary sacrifice.
• Non-contributory death in service benefit scheme.
• 38 days of annual leave including public holidays and a day off on your birthday.
• The opportunity to work with a passionate and friendly team focused on making a difference for community nurses and midwives, and the people they support, across Scotland.
• Learning and development opportunities.

About you: An experienced administrator, you will be able to meet deadlines while maintaining a very high level of attention to detail. With strong IT skills and an ability to manage a range of work with many parallel sub-projects, you will have excellent organisation and planning skills. Experience of working with Customer Relationship Management (CRM) systems would be an advantage. Crucial to success in the role will be a high level of self-awareness, the ability to communicate clearly, cheerfully and tactfully with people at all levels, both internally and externally. We are looking for someone who brings energy, creativity and kindness to the team.

For more information about the role and the organisation, please download the Excellence Profile and visit the QNIS website. The Excellence Profile sets out how we might expect someone who is experienced and flourishing in the role to perform and we are not assuming that an individual will have the full suite of capabilities at appointment.

Person Specification

Essential

• Confident working across multiple workstreams and projects simultaneously
• Experience of providing comprehensive support to committees and or project leads
• Minute taking and meeting and diary management
• Experience of building relationships with a variety of stakeholders
• Excellent communication skills
• Able to prioritise, plan and organise own workload to meet deadlines.
• Able to work collaboratively as part of a team and contribute to a positive working environment and culture
• Strong IT skills including proficient use of Office 365, MS Teams and Sharepoint
• Interest in working for a small charity

Desirable Experience

• Previous PA experience
• Experience planning and supporting events
• Use and management of a CRM system
• Willingness to provide support across the organisation when required

Would you like to join us during a period of transformational change? Join us in transforming our Hospice! We need your property and facilities expertise to help improve our building.

About us

The Ayrshire Hospice is finishing our “once in a lifetime” Capital Build project, which will ensure that we are prepared to meet the needs of our community to provide palliative and end of life care for future generations. Everything we do is about making today matter and our patients and family's voices are at the heart of all we do.

Upon the much-anticipated move back “home”, we are looking for someone to help support the smooth running of this exceptional and technical building as well as our entire estate. You will be expected to liaise with all departments across our organisation to anticipate any challenges and opportunities. Problem solving is key to this role, with our support, you’ll be well versed in the inner workings of the building, correcting commons faults, or being able to escalate to the appropriate team members.

About the Role

Reporting to the Head of Facilities and Property Management, you will support the day to day smooth running of our Hospice buildings.

Through regular checks you’ll ensure that all fire, health & safety, and security requirements are maintained, always to the highest standards. Actively following, and exhibiting our values of being kind and compassionate, honest and inclusive at each and every interaction with our patients, families, staff, volunteers and visitors.

We will ask you to take huge pride in providing information on all aspects of the building, with expert guidance and in a manner appropriate to each individual. You will be a natural ‘organiser’, you thrive supporting others and you are adept at managing a variety of sometimes conflicting priorities. Your attitude and approach are always fresh; no matter how many times an issue has been presented to you, you will ensure first class customer service.

About You

You are passionate about facilities management and delivering a great service, showing flair and the natural ability to project a positive and friendly image. You are highly motivated and possess an immense sense of pride in your work; you're enthusiastic about delivering high-quality work in line with various regulatory standards. You have a positive “can do” attitude to solving problems in a professional and courteous manner

A strong team player with great communication skills and you are well organised and punctual with an eagle eye for detail.

You want to be part of a team that works hard, supports each other and where our values are at the heart of all we do making a difference to the environment for our patients and their families and our staff and volunteers.

Job Summary

The Ayrshire Hospice is ambitiously developing its main site, and this development will support major organisational change, modernising service delivery for the benefit of staff, patients, carers and the public.

To enable us to be a modern, inclusive employer - the environment in which our staff work is fundamental to our success, providing effective space to deliver services and good working conditions, ensuring staff are safe, can work effortlessly and effectively

The Ayrshire Hospice is therefore seeking an individual to fill the position of Technical Support Supervisor, who, working with the Head of Facilities and Property Management and the facilities team, will enable this to happen.

The Technical Support Supervisor will report directly to the Head of Facilities & Property Management and will assist in the delivery of a responsive and effective facilities management service.

The individual will have a good knowledge of facilities management, preferably in a health care setting, and will have experience of conducting general repairs. They will also have the skills necessary to diagnose and co-ordinate the corrective actions required on all aspects of; mechanical, electrical, plumbing, and HVAC (heating, ventilation and air conditioning) systems to ensure optimal operating results.

The successful candidate will support the planning and implementation of the organisation’s policies and procedures, including the day-to-day operations of the facilities portfolio. The successful candidates will manage facilities staff duties, liaising with contractors, hospice staff and volunteers, ensuring that health and safety policies and procedures are followed.

As a member of the Hospice team, you will be working in a clinical end of life care environment always putting the patients' needs first, despite conflicting priorities.

The Ayrshire Hospice is a values-based organisation, and the values of kindness, compassion, honesty and inclusiveness underpin the work undertaken by all staff and volunteers. The Technical Support Supervisor must demonstrate alignment with our values and a focus on the delivery of excellent services for patients and families.