Connecting Scotland Helpline Administrator

  • Full time
  • £27,118 – £30,132
  • Hybrid: Glasgow, Edinburgh or Inverness, with the option to work from home for some of the working week.
  • Closing 11th November 2024


  • Advertised from 6th November 2024
  • 35 hours per week. Fixed Term Contract to 31 March 2025.

Role

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

The Helpline Administrator will provide high quality telephone customer support for all who engage with the Connecting Scotland programme, from individuals who have received digital devices and/or connectivity to charities and public sector organisations who were involved in distributing them. The Connecting Scotland helpline aims to provide telephone support for general programme enquiries, troubleshooting for digital devices and signposting to other digital support options where possible.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

Application notes

To apply: download an application pack below and return to recruitment@scvo.scot by 12 noon on Monday 11th November. Interviews will be in person in our Edinburgh office on 13th November.

Please also complete our Equal Opportunities Form.


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