We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The Operations Manager is responsible for managing a team of geographically dispersed Operations Officers to support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) across Scotland.

Operations Officers directly support a variety of Licensed Organisations (LOs) comprising mainly of schools, but they also work with other organisations including colleges, local authorities, charities, pupil referral units, youth groups and young offender institutions. The Operations Manager role involves managing, coaching, and supporting Operations Officers to undertake their role and building strong partnerships to increase DofE’s engagement across communities in Scotland.

As a DofE country team, our focus is on building capacity within our licensed organisations to support more young people to engage with DofE and on identifying and stewarding strong partnerships within local communities to increase engagement with DofE, particularly within those communities who face barriers to participation. Line managed by the Senior Operations Manager, the Operations Manager is an active and engaged member of the Scotland Leadership Team, which is chaired by the Scotland Director. The Scotland Leadership team is responsible for developing and delivering the Scotland business plan and strategy in line with UK wide and national strategic goals.

The role will be field-based and when not attending meetings, employees will work from home. You will need to have an appropriate home office set up and live within Scotland.

What we are looking for:

We are looking to recruit a dynamic, proactive, and effective team player with extensive people management experience to join the Scotland team. You will report to the Senior Operations Manager and will be responsible for the day-to-day management of your Operations team and delivery of the DofE Scotland business plan. The role will also involve contributing to national working groups to support our charity wide strategic goals.

You will be a passionate advocate for the work of the DofE and be driven to realise the charity’s strategic ambition to give more than one million young people the chance to participate in our life-changing programmes, over the next five years.

We offer excellent staff benefits including a generous pension contribution, flexible working and an employee assistance programme.

About DofE

Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.

The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.

Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so. To find out more visit DofE.org/about.

Diversity, equality & inclusion

The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.

We recruit, develop, promote and value people and the DofE is committed to creating a diverse and inclusive workforce. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.

While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds.