Service Manager
- Full time
- £39,948
- On site: Glasgow City Centre Head Office and outreach hubs in Inverclyde, East Renfrewshire, Renfrewshire, East Dunbartonshire, and West Dunbartonshire
- Closing 30th September 2024
- Advertised from 18th September 2024
- 35 hours a week (including occasional evenings and weekends). Contract term: End of March 2025
- 6 weeks annual leave per annum + public holidays (pro rata)
Role
A PVG check will be undertaken as part of the selection process. Only women need to apply under Schedule 9, Part 1 of the Equality Act 2010.
This role requires an experienced, pro-active, diplomatic, values driven and trauma informed professional who can coordinate, develop, create, and deliver specialised services as well as undertake effective stakeholder and external relations duties. Joining an established team of Service Managers, the post holder will lead the operational delivery of specialist services for survivors and assume responsibility for the implementation and monitoring of relevant aspects of the business plan, risk registers, budgets, and staff compliance with operational standards, processes and policies. The role will have an important responsibility to access, strengthen, and develop the relationships between our services, local/national government, and third-sector partners, and to monitor and build the data and evidence needed to secure the right investment needed to meet the needs of survivors in our areas. The role will have delegated responsibility to contribute to GCRC strategic priorities, which also includes supporting campaigning, policy and lobbying work.
ABOUT YOU
You will be a compassionate, determined, motivated, and experienced operational services leader, with a track record in developing and sustaining specialist services. You will be able to demonstrate your commitment to GCRC feminist values and positions, and your ability to work within a culture where change is routine, and workforce engagement and nurture is a priority. Ideally, you will have this experience from a current senior operational manager role of at least 5 years.
MAIN TASKS AND RESPONSIBILITIES
- To lead the team who deliver specialist services in the areas of support, triage assessments, help and advice and advocacy at our head office and all community bases.
- To implement and monitor the service annual business plan ensuring all services are well led, adhering to national service standards, of high quality, and are monitored and evaluated robustly.
- To secure and sustain effective stakeholder and funder relationships of relevance to the service areas.
- To ensure the delivery of high-quality and survivor informed services through effective leadership, supervision and support, workload, and performance management of team members.
- To work with the Deputy Director, and management team to maintain and improve the overall financial position of the organisation and drive business development.
- To contribute to the development and maintenance of suitable and accurate information and communications materials required for the services.
- To contribute to the coordination and delivery of staff and volunteer training and development programmes.
- To lead on the development of funding and grant applications of relevance to the remit of the postholder.
- To ensure full team compliance with all monitoring and evaluation, financial/budget and reporting requirements.
- To implement and monitor required risk management processes to support the safe and effective operation of our services.
- To showcase a culture of improvement, led by survivor needs at local and central levels.
- To ensure compliance with GCRC policies and procedures, legal regulations, and safeguarding responsibilities by all services staff.
- To maintain oversight of operational budgets, as set and delegated by the Director/s.
- To support the Deputy Director and Service Management Team colleagues in their governance reporting duties, and in both presenting and liaison with GCRC Board of Trustees.
- To represent GCRC in relevant strategic, funding, partnership, and government forums and networks.
- To ensure the provision of promotional information on survivor services, ensuring their accessibility and accuracy in materials for our external audiences via printed materials, website, and social media.
- To provide support to other service areas to cover planned and unplanned periods of absence at management levels.
- Participate in regular support and supervision sessions with the Director/s.
- Participate in an ongoing programme of training and continuing personal development to ensure that skills, knowledge, and working practices and skills are up to date.
- To undertake any other duties as directed, and relevant to the level of this post.
Application notes
Email CV and covering letter no longer than two pages to Claire@rapecrisiscentre-glasgow.co.uk
Closing date: 30th September
Interview date Tuesday 8th October 2025
Glasgow Women’s Aid provides information, support and temporary accommodation for women, children and young people experiencing domestic abuse. We have refuge accommodation, follow on services and outreach services both for women and children across Glasgow.
As Business Support Manager you will have responsibility for HR, Training and Development, Communications and Admin across the organisation.
This role is very varied however due to the need for specialist HR support, it is essential that you are CIPD qualified and can demonstrate extensive knowledge and experience of employment law and good practice in all areas of HR. We have approximately 60 workers and you will be the HR expert for the organisation providing support, guidance and advice to all levels of the organisation, from workers to Board Members. It is also essential that you have experience of managing different shared services functions across an organisation.
To arrange an informal chat about the role please contact Fiona Davies at fionad@glasgowwomensaid.org.uk
Prevention Manager (Maternity Leave cover)
- Part time
- £40,101 pro-rata
- Hybrid: Glasgow
- Closing 6th January 2025
RCS looking for maternity leave cover for the post of Prevention Manager to lead on the work of the prevention team at Rape Crisis Scotland. Further details can be found in the application pack below.
We are committed to an inclusive workplace and particularly welcome applications from a diverse range of candidates, in particular women of colour and those underrepresented in the workforce.
Rape Crisis Scotland is Scotland’s leading organisation working to transform attitudes, improve responses and ultimately to end rape and sexual violence in Scotland. We work in partnership with 17 local Rape Crisis Centres across Scotland and run the national Rape Crisis Scotland helpline.
External Affairs & Communications Manager
- Full time
- £40,101
- Hybrid: Office based in central Glasgow with a level of hybrid working, to be negotiated.
- Closing 28th January 2025
We are committed to an inclusive workplace and particularly welcome applications from a diverse range of candidates, in particular women of colour and those underrepresented in the workforce.
Rape Crisis Scotland (RCS) is Scotland’s leading organisation working to support survivors of sexual violence, transform attitudes, improve the justice response to sexual crime and, ultimately, to end sexual violence in all its forms.
Rape Crisis Scotland is recruiting an External Affairs and Communications Manager to lead the work of the External Affairs, Communications & Participation Team at RCS.
Key responsibilities of the role include:
• To ensure the development and delivery of an engaging, accessible, and high-quality communications presence that increases public awareness of issues relevant to gender-based violence and reduces societal tolerance of it.
• Coordinate the organisation’s external affairs work, and oversee the delivery of the organisation’s policy work
• To ensure that survivor voices are heard at RCS through various forms of participation activities, and that this essential feedback is embedded within organisation processes and practices.
What we offer:
• A warm, welcoming and engaging organisational culture.
• Access internal and external training and development opportunities.
• An excellent employment package with generous terms and conditions, including 43 days of leave for full time staff and an employer pension scheme.
• A flexible approach to working.
• A commitment to employee wellbeing.
Support Worker, Criminal Justice - Part Time
- Part time
- £27,627 pro-rata
- On site: Based out of SAY Women’s office in Glasgow city centre.
- Closing 3rd January 2025
Do you want to make a difference to the lives of young female survivors of sexual abuse? Could you help them develop the skills needed to cope with what has happened to them and build an independent life and positive future?
Are you passionate about the eradication of Men’s Violence against Women and Girls and women's homelessness from a feminist perspective?
As SAY Women’s dedicated Criminal Justice Support Worker, you will be able to do this for the young women in our service.
We are building a dedicated service to young women survivors of sexual abuse who are in, or at risk of entering, the Criminal Justice Service (CJS). Our services are all gender-specific and trauma-informed but not currently CJS-related. As our specialist Support Worker, your knowledge and experience of operating within the CJS, or your lived experience of the CJS, will allow us to support our young women in a more focused way. Using your extensive experience of trauma-informed, person-centred support and work with survivors of sexual abuse, you will provide holistic support to these young women, and be involved in developing this dedicated service.
When you join SAY Women, you join a community providing a warm and welcoming environment for all of our staff and young women. Our values run through every aspect of our attitude, approach and service provision, empowering our young women and staff with Courage, Compassion and Connection.
In return for your passion and dedication, we provide great opportunities for your personal training and development as well as a generous pension package and annual leave allowance.
Please download the Job Description and Person Specification for a full list of the duties of the post and more information.
We will be holding an information session to help you learn more about this role at SAY Women on the 17th of December 10-10.30am. If you would like to join please email bryony@say-women.com for joining details.
Benefits: Training and personal development opportunities;
Comprehensive staff support, including external supervision sessions;
Generous pension scheme, commencing after probation period.
The post is open to women only (exempt under Schedule 9 of the Equality Act 2010) and is subject to Enhanced Disclosure Check.
SAY Women strives to be an equal opportunity employer and we welcome applications from individuals who are disadvantaged and under-represented in the labour market.
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