We are looking for an experienced individual to fill an exciting role within our Property Services Team.

We require a Property Investment Assistant (Compliance) to co-ordinate Tenant Health and Safety compliance tasks for all Cairn stock in “The Big 6” areas of compliance (gas, electrical, asbestos, lifts, fire safety and water hygiene). To provide an efficient and effective customer care and administration support to the Compliance Team within the Property Services Team. Liaise with customers in a helpful and friendly manner ensuring a high level of customer satisfaction and provide support for the Customer Services and Cairn Connect teams where required.

The successful applicant should hold recognised Administration/Repairs qualifications or 2 years’ experience working in an admin role within repairs and maintenance and also be competent in the use of Microsoft Office 365 applications Excel, Word and Power Point.

A Basic Disclosure Scotland Scheme check is required for this post.

We are looking for an experienced individual to fill an exciting role within our North Maintenance & Homeworks Team.

Cairn Housing Group require a Repairs Administrator to provide efficient and effective Customer Care and Administration Support to Cairn Housing Groups North repairs, maintenance and void services. Liaise with customers in a helpful and friendly manner ensuring a high level of customer satisfaction. Key duties and responsibilities include delivering an effective day to day service within the (team) to provide excellent customer service, understanding customers to diagnose what repairs are required and assisting on the maintenance of Partnership working across the Group to ensure collaborative working and consistency of Service.

The successful applicant should hold a recognised Administration/Repairs qualification or 2 years’ experience working in an admin role with experience of repairs and maintenance and experience working within an office environment and part of a busy team.

A Basic Disclosure Scotland check is required for this post.

We are looking for experienced individuals to fill and exciting role within our Customer Service Team.

Cairn Housing Association requires Customer Service Advisors to be the first point of contact for all enquiries to the Association. The role involves ensuring customer focused and efficient responses are provided by our cairn connect team.

The successful applicant will have experience of providing excellent front-line customer services within a contact centre environment.

A Basic Disclosure Scotland Scheme check is required for this post.

Are you looking for a role where you can really make a difference every day? Changeworks, Scotland's leading environmental charity is looking for a Senior Data Protection Advisor to help ensure that we safeguard data through excellent governance and practice, remaining compliant as we tackle the climate emergency.

Changeworks works with a range of government organisations, local authorities, housing associations, funders, partners, and suppliers to help deliver energy advice, reduce fuel poverty and to decarbonise homes in Scotland. We recognise and value the importance of effective governance and advocate a ‘data protection by design and default’ approach which builds good practice into the services and projects we deliver.

As Changeworks’ Senior Data Protection Advisor you will be a trusted source of knowledge, guidance and information on data protection matters. You will support and work with our customer-facing advice, consultancy and project delivery services, as well as internal teams including Finance, HR, ICT and Marketing & Communications.

You will use your excellent knowledge of UK General Data Protection Regulations, Data Protection Act (2018) and privacy legislation to prioritise and respond to Data Protection Helpdesk requests in a timely, accurate and professional manner. The role involves advising on Data Processing Impact Assessments, retention schedules, Data Sharing Agreements, privacy notices and other relevant documents. You will coordinate responses to Subject Access Request and Deletion Requests, and assist managers and colleagues with the processes for assessing and reporting breaches and near misses. The role requires you to act as a point of contact with the Information Commissioner’s Office (ICO) as necessary.

You will utilise your Microsoft SharePoint knowledge to maintain and further develop our Data Protection Hub, providing a range of helpful templates, guides, general and team-specific resources to build confidence and competence across Changeworks. This involves supporting teams and individuals with the centralisation of data protection contracts and key documents on the ‘Hub’.

Working with the Training Team, you will use your effective communication skills to ensure that impactful and appropriate data protection learning and development opportunities, guidance and resources are in place to support colleagues, teams and services.

Data Protection Practitioner Certificate training will be provided for this role.

About us

Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.