We're recruiting for an Office Administrator to join our Housing Support team in Edinburgh. The Administrator is
part of our Visiting Housing Support team which is delivered in partnership with Foursquare.
This is a newly created role, working in a fast-paced office environment to provide organised and effective
administration support, as well as providing front line information to staff, managers and third sector
partners.
Right There is a charity working to prevent people becoming homeless and separated from their loved ones.
We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships.
Walking alongside people at home and in the community, we provide tailored support and form trusting
relationships to help people feel happier, safer and more confident to live their lives.
Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t
stop until everyone has an equal chance to create a safe and supportive place to call home.
Main duties & responsibilities will include:
- Reviewing and writing up processes
- Referral Management Sheet – Responsible for collating (workers,
hours, new referrals and moved on) and updating on a weekly basis.
- Ensure the People we Support tracker
is maintained
- Housing Support Edinburgh Inbox - Responsible for managing and promptly responding to
emails
- Update databases the service uses.
- Organising and storing data for future research
projects.
- Involved in any relevant research processes ongoing within Housing Support
Edinburgh
- Develop how data is collated throughout the services, then implement
ongoing.
- Sharepoint - General housekeeping uploading referrals, exit paperwork, etc
- Manages
Edinburgh Housing Support Teams Channel – General housekeeping
- Contribute to maintaining and securing
confidential and sensitive information
- Manage Edinburgh Council monitoring and referral
systems
- Support the process for any audit.
- Arrange meetings both internally and those with
external partners, send invites, arrange location and attend to take detailed minutes if required.
- Petty
cash, expanses - responsible for creating spreadsheet and attached receipts from staff to send to finance
weekly.
- Training – First point of contact with L&D or external partners for arranging training and
development days for staff, coordinating dates/times/location and attendees
- First point of contact for
all partner managers from other services to coordinate training etc from other partners.
Full details can be found in the job & person specification on our website.
What we expect from you
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold
and represent our organisation in a way that reflects our values and person-centred way of working.
We're looking for someone that has gained relevant Administration experience from working within an office-based
environment. You will be confident prioritising a busy workload, have good IT skills with a working knowledge of
MS excel and you will also have excellent communication skills with a flair for building relationships with
internal and external colleagues.
What you can expect from us
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Senior Support Worker.
- Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
- Your usual place of work will be 26 Leith Walk, Edinburgh, EH6 5AA. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
- Life Insurance from day one
- Option to purchase and sell annual leave.
- Cycle to work scheme.
- Ongoing learning and development
- Wellness programmes
Interested in Applying?
Visit our website where you will find the full job
& person specification and details of how to apply.
Thanks and Good Luck