This vacancy has now closed

Residential Support Worker (12259)

  • Full time
  • £25,500
  • On site: Bilston, Midlothian
  • Closing 4th July 2024

  • Advertised from 20th June 2024
  • Permanent/ We have a variation of Full Time and Part Time contracts available.



  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
  • Gain professional qualifications and excellent training/development opportunities
  • Flexible maternity, adoption, and paternity packages
  • Pension with up to 7% employer contribution with included life assurance cover
  • Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
  • Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Residential Support Workers create a safe and supportive environment for children and young people to grow and develop. You will ensure their wellbeing is prioritised by delivering personalised care, guidance and advocacy. It is key that they stay safe and healthy and can reach their full potential.

In return we offer an in-depth induction and amazing opportunities for career progression. We'll enrol you on necessary industry qualifications along with regular supervision and team meetings to ensure you feel part of our team.

Once you have gained the relevant experience and qualifications you will be ready to progress to the next step in your career with us.

About the service

Castlelaw Cottage is dedicated to providing a nurturing environment for a young girl with a learning disability and ASD. Our newly renovated house is designed to support her in having a fulfilling and active life, both within her home and in the wider community. We understand and appreciate her unique personality and strive to create a space where she can thrive and be supported with her individual needs.

Our young person loves the outdoors and especially enjoys local walks in the woods, regardless of the weather! In the house a range of activities will be planned to provide engagement, physical activity and to meet sensory needs. She loves regular visits from her mother and father that may include going for walks and eating out.

We believe by allowing staff to choose between single or double shifts allows more flexibility and we have a variation of shift patterns on offer to provide you with a great work-life balance!

How you'll help to create brighter futures

Our Residential Support Worker's are creative and innovative in their approach to support in making positive choices and achieving personal goals. Some other key responsibilities are;

  • Providing lead case/care planning management, including assessing, reviewing and managing risk.
  • Co-ordinating responsibilities within the service, with multi agency and producing family information, including analysis and written reports.
  • Attending professional meetings including reviews, court work etc.
  • Helping young people in all aspects of their daily lives.
  • Having good communication skills and the ability to engage well with both young people, colleagues and other professionals.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We're looking for someone with a ‘can do' attitude to join our team. Ideally you'll have:

  • Demonstrable experience of working in a care setting and developing positive relationships through trust.
  • Application of a range of techniques to co-ordinate and communicate with service users and their families.
  • Demonstrate a solution focused approach to address problems, individually and in a team setting.
  • Demonstrate emotional resilience to respond to the challenging nature of the role.
  • Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us, full support will be provided.

Good to know

Application Process

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

Talent Pool

We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.

Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at We'll be happy to give you any support you require.

Diversity, equality and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Application notes