We have an exciting opportunity for an experienced social care manager to join Key’s senior management team in Highland.

We are seeking a highly motivated, confident, and enthusiastic individual for this role, with excellent leadership qualities and a commitment to personalised support that helps people lead their best lives.

You will have a degree of flexible working and responsibility for managing and developing Key’s services in Invergordon, Alness and Muir of Ord.

You will join two other local Area Managers and work as part of our Highland senior team, providing strong and effective leadership that achieves positive outcomes for the people we support and ensures high quality and creativity in personalised service development and delivery.

Key is passionate about delivering innovative, personalised services which support people to live the lives they choose, close to their family and friends and connected to their communities as equal citizens.

We are seriously committed to Self-Directed Support with the principles of choice, control, involvement, and participation being central to what we do.

You will have significant experience in leading, developing and managing flexible, responsive, person-centred social care services along with the personal and professional skills to work at both an operational and strategic level.

This role includes responsibility for regional learning and development, so experience of induction and training delivery, as well as coaching and mentoring staff would be an advantage.

You will have excellent communication skills-both written and verbal, with the ability to motivate, support and connect with others.

As the post holder will also be a Registered Manager, you must already hold a level 7 practitioner qualification to meet the requirements of the Care Inspectorate. You should also either have or be able to complete the relevant qualifications to enable your registration with SSSC.

If you are a highly committed and flexible manager, who shares our values and has a serious commitment to working in partnership with the people we support to help them achieve what they want out of life, this is the post for you.

You will be based from one of our staff bases, however a degree of non-contractual hybrid working will be available. The role will involve regular travel, and some support to teams out with normal office hours.

What we offer

• Generous annual leave entitlement (37 days - 25 days annual leave plus 12 days public holidays)
• Increasing annual leave days to recognise long service (after 4 years)
• Contribution pension scheme
• Flexible hybrid approach to work
• Regular supervision

Are you looking for a role in which you will improve the lives of families in your community? A role that enables you to work differently, build your knowledge and skills and feel valued by clients, colleagues and the organisation you work for?

We are looking for a Health and Social Care professional with line management experience to lead our Greater Glasgow & Clyde Specialist Service, part of our nationwide network providing care management, specialist assessment and emotional support to individuals and families.

In addition to managing your own client case load, you will line manage a team of HD Specialists and an Admin/Resource Worker, ensuring the right supervision, support and development opportunities are in place.

The role involves working closely with the HD Clinical Lead (a Senior NHS employed doctor such as psychiatrist, neurologist or geneticist) in addition to our Services Team Lead and the Deputy Chief Executive/Head of Services to manage and develop the service.

Working in partnership with local Health and Social Care teams, you will also provide advice, training and education to professionals and voluntary agencies involved in all aspects of Huntington’s disease care in Greater Glasgow & Clyde.

The successful candidate will be enthusiastic and motivated to have a positive influence on the quality of life of the individuals and families they support. This role is open to medical and health and social care staff from backgrounds such as nursing, allied health, social work and medicine. Professional body membership is essential. Previous experience of Huntington’s disease is advantageous but not essential as full training will be provided.

You should be able to work autonomously in this challenging and rewarding position. Good listening, communication and interpersonal skills are vital, as are excellent time keeping and caseload management abilities. Community-based practice knowledge, a driving licence and use of a car is also essential. The successful candidate will be subject to an enhanced disclosure check.

About Scottish Huntington’s Association

People impacted by Huntington’s disease need specialist services to cope with a severe and complex disease, the impact on families and a lack of awareness amongst health and social care providers and the wider public.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease.

Our support reduces unnecessary hospital admissions; supports carers and other family members; lowers household poverty; and alleviates wellbeing risks to children and young people living in Huntington’s families.

We are commissioned by NHS Boards and Health and Social Care Partnerships throughout the country to share our expertise with front line staff and build support for improved services and higher standards of care for every family impacted by this devastating disease.

About Huntington’s disease

Huntington’s disease is caused by an inherited faulty gene that damages the brain over time. People with the disease can eventually lose the ability to walk, talk, eat, drink and care for themselves, requiring specialist support from those who understand the condition.

The disease is genetic, meaning it is passed down from one generation to the next. It therefore impacts entire families over generations rather than individuals alone. Anyone with a parent who has Huntington’s has a 50% risk of inheriting the condition from them.

Around 800 people in Scotland are living with the symptoms of Huntington’s disease right now. A further 3,200 are estimated to be at risk of developing Huntington’s disease as a result of inheriting the faulty gene.

At Scottish Huntington’s Association we are entering the second year of Standing Tall: A Strategy For Growth 2023 – 28, designed to transform the care and support of Huntington’s families. The launch of our strategy followed two years of expansion in specialist teams, increased funding, a rise in media engagement, and growth in parliamentary support for our work.

You will find a values-driven organisation, founded by families for families and recognised at national and international levels for expertise in supporting the Huntington’s disease community.

Scottish Huntington’s Association is committed to promoting equal opportunities in employment.

This is an exciting opportunity to lead our Children and Family Services in the West of Scotland, to positively impact on the lives of children, young people and their families, building empowering relationships to address the various, often complex challenges they face.

These are innovative services, working alongside children and their families within communities across Glasgow and the West, providing intensive and preventative family support which is easily accessible and non-stigmatising. We listen and learn from children and families to develop the service alongside our partners.

We adopt a relational and restorative approach which helps families to strengthen relationships and reduce emotional distress. Placing the voice of children, young people and their families at the centre of the support, the team provide collaborative whole family support, focusing on highlighting the resilience of families and responding to their individual needs.

What kind of person makes a great Assistant Director for Children 1st?

We are looking for someone who:

• has experience of keeping children safe in their own families
• is fiercely passionate about children’s rights.

What kind of leader will you be?

You will be someone who is:

• resilient, skilled and knowledgeable who wants to transform systems as well as children’s lives.
• big hearted and courageous, whilst demonstrating personal resilience.
• able to build great partnerships and to manage delicate or difficult conversations.
• able to understand, predict and be agile to to changing landscapes, bringing deep level operational service experience.
• has a cool head and clear minded during times of pressure.
• strategic in decision-making, planning, and can manage complexity.
• inspiring colleagues and teams to deliver for the children and families they work alongside.
• an inspirational ambassador for children and Children 1st.

Further Information

Base

Your base will Glasgow with some opportunities for home working as well as meeting partners across the Central Belt.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 7 public holidays, pro rata), flexible working opportunities and a contributory pension scheme. Additional benefits include a cash-back health plan, cycle to work scheme and opportunity to join Glasgow Credit Union.

You will join a high-functioning team of leaders, who contribute to a culture of high support. Additionally, as a leader in Children 1st, you will benefit from our commitment to your development as a leader.

Further Information

This a permanent role of 35 hours a week

This is a hybrid role, with opportunity to work from home, whilst also visiting and maintaining a presence at the services you lead. The role will oversee Scottish Residential Glasgow, Specialist Family Residential Harper House, Glasgow Housing, Communities and Justice services.

As Head of Operations, you will oversee a diverse portfolio of services in Scotland, including Care Inspectorate Registered services. You will lead your team to continuously improve and deliver effective high-quality services, ensuring they comply with contractual and regulatory standards.

You will also take a leadership role, working closely with the other Heads of Operations, Deputy Directors and other Operations Managers across the UK.

This role is a member of Phoenix’s Senior Management Team, offering the opportunity to drive change and influence organisational strategy.

As a leading provider in our field, we offer a range of practical and professional development benefits.

About You

To join us as a Head of Operations, you will need:

• Relevant experience of leading and managing a range of different services across different localities in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
• Evidence of developing and managing effective partnerships and the ability to network for the benefit of the service and people who use our services
• Evidence of managing multiple priorities and excellent organisational skills
• To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
• Excellent communication skills, both written and verbal
• The ability to understand complex information and communicate this to a wide variety of audiences, including trustees, executive directors, senior managers, partners, and commissioners
• Determination, with a drive to succeed and a willingness to learn
• Passionate and enthusiastic about making a real difference to the lives of people we support
• Experience of working across different contracts and meeting KPIs and targets in different services
• Experience ensuring delivery of different contracts to specifications and requirements of not only commissioners but also other regulators

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Your Rewards

• Salary of £56,500 (plus Performance Related Bonus scheme)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, and we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.