Top job! Director of Service Delivery
- Full time
- £58,309.65 – £68,677.86
- Glasgow but the ability to travel to all VSS bases and spaces is a requirement.
- Closing 25th October 2023
- Advertised from 11th October 2023
Role
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled.
Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is the role
As a key member of our Leadership Team, you will support our ambitions to have VSS delivering the greatest impact to victims and witnesses of crime across Scotland. If you want to work within a creative, dynamic, and passionate leadership team, where you will further grow and develop as a leader, join us.
Our charity is purpose-led. We are ambitious for victims and are instrumental in campaigning to transform the criminal justice system to ensure victims and witnesses have an improved experience.
In this role you will:
- Provide strategic leadership, planning and resource management to ensure the implementation of VSS strategic goals to the benefit of victims and witnesses.
- Lead, develop and implement new and innovative ways of delivering services to meet current and changing demographic needs of victims and witnesses.
- Identify new opportunities which fit with VSS strategic objectives and principles.
- Provide effective leadership and direction, responsible for service delivery to all victims and witnesses
What you’ll need to be successful
We are looking for an experienced and transformational leader. Someone who will relish the opportunity to shape the delivery of the VSS vision and strategic priorities. Working alongside colleagues and partner agencies to deliver for victims and witnesses, you will have a degree in a relevant discipline, evidence of continuing professional development and be experienced in leading service design and change management. Strategic experience at Director level is desirable.
Application notes
Full details of this role are available in the job description and Candidate Information Pack, by following the link.
Job description and Candidate Information Pack
Please note - This post will be subject to a Basic Disclosure Scotland check. The role is based in the Central Belt but the ability to travel to all VSS bases and spaces is a requirement.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 42 days and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
For further information and an informal discussion about this opportunity please contact Jobs@victimsupportsco.org.uk
To apply, please submit a current CV with a covering letter, detailing why you are suitable and how you meet the relevant criteria via https://victimsupportscotland.bamboohr.com/careers/91
Please note interviews will take place on one of the following dates: Friday 10 November, Monday 13 November or Monday 20 November.
Closing date: Wednesday 25 October 2023 at 5pm
Top job! Chief Executive
- Full time
- £55,000 – £60,000
- Hybrid: Edinburgh City/Home-working
- Closing 31st July 2024
The current Director of Live Music Now Scotland (LMNS) was appointed at the date of its founding in 1984 and has led LMN’s activities in Scotland ever since. In March 2025, she will step back from that position and the Board is now looking to appoint a Chief Executive.
The Chief Executive, reporting to the Chair and Board of Trustees, will provide strategic leadership and operational management to deliver the overall vision of LMNS.
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Chair and Board of Director opportunities at Legal Services Agency (LSA)!
Would you like to help make a difference to address inequality and achieve social justice? Get on board as a Chair or Director joining LSA’s Board of Directors. Our Board of Directors play a crucial role in shaping our vision and mission. This is a particularly exciting time to join the Board as we set our Strategic priorities and enter our Fourth decade of challenging injustice.
LSA takes pride in tackling unmet legal needs, addressing the effects of poverty, disadvantage and discrimination. As one of the largest law centre in Scotland, we provide legal advice and representation and enhance legal education through research, publications and seminars.
We are currently looking to appoint:
- Chair of the Board of Directors leading the Board of Directors to ensure it fulfils its governance responsibilities.
- Board of Directors responsible for the overall governance, financial management and strategic direction of LSA.
The incoming Chair will have the opportunity for a handover and transition, working with our current Chair until January/February 2025.
We welcome new directors to our Board with a diverse range of experience – from legal campaigners to community activists. Ideally (but not required) we’d like applicants with experience or knowledge of the following areas - – legal or voluntary sector, , business development and marketing, digital development and IT management, financial management, policy and campaigning, HR and people management, central government or local authorities.
You may be a professional with specific skills which we need to drive our Law Centre forward, or have general experience of committee skills; but you may also be a local campaigner committed to social justice and working to achieve a more equal society. We are looking to build a diverse Board with a range of ages and backgrounds that can reflect the areas of work we are involved in and provide the necessary oversight of the complex work we do.
Enthusiasm, commitment and a willingness to get involved are key attributes. Previous Board/Trustee experience is not essential and we welcome applications from all ages and backgrounds and will support you and provide necessary training where required.
The role of Board of Directors is voluntary and whilst the role is unpaid, Board Directors find the role hugely rewarding and any expenses incurred in the role will be reimbursed. Board of Directors are requested where possible to participate in various Sub-Committees and attend LSA’s AGM and Strategic Development Day. Board of Directors meet at least six times per year. In addition to Sub-Committees meetings six times a year.
Top job! Assistant Director (Programmes and Participation)
- Full time
- £44,790 – £49,740
- Remote: Temporarily, otherwise central Edinburgh.
- Closing 6th August 2024
As a member of the senior management team, the Assistant Director (Programmes and Participation) is instrumental in leading Together’s strategic initiatives across a broad spectrum of programme development, with a significant focus on enhancing the rights and participation of babies, toddlers, and early years children. This role is pivotal in supporting the Director by managing essential areas of operational and strategic responsibility, facilitating the effective implementation of Together’s strategic priorities, and ensuring programmes are impactful and aligned with organisational goals.
Key areas of responsibility include:
- Overseeing the development of Together’s programmes, leading innovative initiatives and supporting Together's Director as a spokesperson on key children’s rights matters.
- Developing and managing fundraising strategies, building and maintaining strong relationships with funders and stakeholders, and overseeing the financial management of all programmes and participation budgets.
- Enhancing children’s participation initiatives and implementing participatory practices across all programme activities.
- Management and mentoring of the Programmes and Participation team, encouraging a culture of high performance, collaboration, and continuous learning within the team.
Throughout the role, the post-holder will be expected to involve Together’s membership – including children and young people – whenever possible and appropriate.
Reporting to: Director
Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Part of this includes our Telecare service, which operates (through a control room environment) a seven day, 24-hour service to ensure customer safety and wellbeing.
About the Role
Hanover Scotland are excited to be recruiting for a permanent Telecare Manager to join our Telecare team.
Based within the Customer Services Directorate, reporting to the Head of Care & Support, this role can work from either our Edinburgh or Glasgow office on a hybrid basis. The successful candidate must be able to attend one of our offices as and when requested. This is a fantastic opportunity to join at a time of growth and development within the organisation.
As Telecare Manager you will:
- Manage and lead the Telecare service, ensuring this delivers value and quality for our customers.
- Set and maintain high quality standards and champion continuous development to support service growth.
- Support us to modernise our services by adopting a growth mindset, seeking new business opportunities, and actively adopting technological advances.
- Lead on the delivery of the Telecare Improvement Plan and play a strategic role in the growth of our Telecare service.
- Coach, develop, and inspire the Telecare Supervisor and Telecare (Admin) Team Leader to deliver a high-quality, consistent customer experience through the continual development of the team.
- Effectively set and manage budgets to deliver a financially viable service.
- Ensure that the service maintains Telecare Services Association (TSA) accreditation and complies with necessary statutory requirements and relevant standards.
- Run an effective contract management framework with commercial customers to deliver our contractual commitments with local authorities and other housing associations.
- Proactively collaborate with internal and external partners in a way that is fully reflective of our values and behaviours and enables the Telecare service to thrive.
About You
- Substantial people and customer services management experience, operating in either a Telecare or Customer Services Centre environment.
- Capable of delivering business objectives and delivering positive results in performance.
- Confident to act as a people leader and role model for a team, supporting our senior and operational team leaders to be confident and effective in their roles.
- Evidence of strong communication skills at a senior level and demonstrating approaches that enable and empower others.
- Significant business development, budgetary and contract management experience.
- Strong digital literacy skills and confidence to handle core ICT systems.
What We Offer
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded through:
- Competitive salary and pension options
- Flexi-working and a Hybrid Working Model
- Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline
- Access to our new Hanover Perks platform which includes high street discounts, health cash plan and fuel card
- Cycle to work scheme
- Family friendly policies
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