Charity registered in Scotland SC002138
Victim Support Scotland is the lead voluntary organisation in Scotland helping people affected by crime. It provides support, practical help and essential information to victims, witnesses and others affected by crime. The service is free, confidential and is provided by trained volunteers through a network of community based victim services and court based witness services.
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled.
Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is the role
This is an exciting opportunity to join our team as a Senior Finance Officer. As a member of the Finance and Estates Team and reporting directly to the Head of Finance & Estates, you will provide financial management information to the Finance and Estates Manager for use at Board and Management meetings and delivery a high quality and effective customer service.
You will create and manage financial forecasting models and procedures and contribute to the financial and estates strategy and plans, in line with VSS overall strategy. You will ensure that all accounting activity complies with regulations. You will work closely with members of the Corporate Leadership Team and will support business planning. We would consider hybrid working for this post.
What you’ll need to be successful
We are looking for someone who will take ownership of, and ensure delivery of all accounting and financial activities, including (but not limited to) monthly management accounts, cashflow forecasts, annual accounts and budget forecasts, prior involvement in year-end processes, project costings and budgetary management, maintaining the fixed asset register and monitoring all VSS financial practices, ensuring a robust financial framework is in place and auditing requirements are met. To contribute to business planning and modelling, performing the appropriate analysis to support understanding of multiple aspects of business performance across a number of business platforms, excellent communication skills, highly motivated, can work using own initiative and as part of a wider team.
Salary: £31,890- £42,109. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.
Further details of this role are available in the job description - Senior Finance Officer - Victim Support Scotland
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
Please note - This post will be subject to a satisfactory Standard disclosure check and two satisfactory references.
Supporting Families Bereaved by Crime Manager
- Full time
- £40,290 – £53,184
- On site: Glasgow
- Closing 30th January 2025
Victim Support Scotland – Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
We are looking for a Supporting Families Bereaved By Crime (SFBC) Manager, working 35 hours per week.
Monday to Friday between the hours of 9am - 5pm with some evenings & weekends.
Reporting to the Head of National Programmes, you will be responsible for leading, developing, and implementing the service delivery for your area. Responsible for day-to-day management of Victim Support Scotland’s national Supporting Families Bereaved by Crime Service to ensure the provision of a high quality, trauma-sensitive support service to families bereaved through homicide and culpable homicide. Responsible for implementing and managing ongoing effective delivery of Victim Support Scotland’s national service - Supporting Families Bereaved By Crime (SFBC) through a dedicated team of key support workers, support staff and volunteers.
You will be responsible for ensuring, with your area of responsibility, that VSS’s strategic objectives are being implemented and will have a key role in developing future strategies and business planning to ensure that the needs of victims and witnesses are being met.
You will have responsibility for the workforce planning in your area, including all staff and volunteers and ensure that they are supported, knowledgeable and capable to deliver services that meet service users needs.
Primary location: Glasgow
Salary: £40,290 - £53,184 + on call allowance.
What you’ll need to be successful
We are looking for a dynamic, driven, and motivated individual with a proven track record in experience of managing a multi-strand service in a fast paced and challenging environment. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.
Further details of this role are available in the job description - SFBC Service Manager - Victim Support Scotland
Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.
To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Victim Support Scotland – Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
We are looking for a Bid Writer, working 35 hours per week Monday - Friday.
Reporting to the Head of Income Generations & Partnerships you will take a lead role in researching and reviewing funding and bidding opportunities, identifying key requirements and communicating the requirements effectively with internal and external stakeholders. You will be responsible for gathering information required to produce compelling, high-quality bids from internal and external stakeholders, including through own research. You will work collaboratively with key members of the Service Delivery teams to ensure that bids and proposals can be operationalised and are positioned in line with agreed priorities. You will drive continuous improvement through analysis of feedback, taking account of market/sector knowledge and suggesting changes/improvements.
What you’ll need to be successful
We are looking for a dynamic, driven, and motivated individual with University degree or equivalent professional qualification that demonstrates excellent analytical and writing skills. You must have the ability to plan and organise workloads with shifting deadlines in order to meet specific targets, ensuring quality output. You will have a good understanding and knowledge of trusts, statutory and lottery fundraising in the third sector. You should have experience in collating information for reports with knowledge and understanding of an outcome-based approach to measuring and monitoring performance. You should have excellent communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. A willingness to be flexible on working hours and to travel as required is expected.
Further details of this role are available in the job description - Bid Writer - Victim Support Scotland
Please note - This post will be subject to a satisfactory Basic Disclosure and two satisfactory references.
To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
National Support Centre Supervisor
- Full time
- £27,598 – £36,445
- On site: Glasgow
- Closing 2nd February 2025
Victim Support Scotland – Empowering People Affected by Crime
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a National Support Centre Supervisor working 35 hours per week.
This will be on a rotational system working 5 out of 7, covering seven days per week with a mix of early, mid and late shifts. Our opening hours are as follows:
• Monday - Friday between 8am - 8pm
• Saturday - Sunday 10am - 4pm
About the NSC
Our National Support Centre (NSC) provides 7-day support to people experiencing crime. The support we provide centers around our National Helpline, contact centre and online platforms. We receive and process referrals from across Scotland from Courts, Police, external agencies and people themselves who have been affected by crime. The NSC is very much the first point of contact for people needing our support.
As part of the National Support Centre Team, you will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide National Support Centre function across VSS. Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it. Proving a supportive experience to servicer users’, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable of delivering the support that meets the service user’s needs.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role with the ability to plan and organise a complex workload with shifting deadlines in order to meet specific targets, ensuring quality output. Effective leadership style, able to build confidence and motivate and improve performance, able to plan and organise a complex workload with shifting deadlines in order to meet specific targets, ensuring quality output. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.
Further details of this role are available in the job description - Support Centre Supervisor - Victim Support Scotland
To ensure you are in the best position to perform to your highest standards during our selection process, make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.
Please note - This post will be subject to a satisfactory PVG check and two references.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.