Administration Officer (Finance and HR)
- Full time or Part time
- £20,500 – £25,500
- Alloa
- Closing 23rd June 2023
- Advertised from 23rd May 2023
- Salary dependent on experience (pro rata for part-time). 21 - 35 (negotiable). Permanent.
Role
Background information
Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire at the bureau premises and outreaches at various partner locations. We have been delivering a valuable, high level service to the community of Clackmannanshire for over 50 years, dealing with issues including benefits, debt, energy and housing. Last year we dealt with over 33,000 issues. We currently have 27 paid staff and 25 volunteers working to deliver the general advice service and our projects and as Board members.
All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.
We offer additional working benefits, such as 5% employer’s pension contribution, free membership of an employer health plan, annual performance related salary increases, a flexible working scheme, ability to buy and sell annual leave, an e-bike loan scheme and a retail perks scheme.
About the role
This is a new role which offers an exciting development opportunity for the right applicant. You will work as part of a dedicated team providing support to the finance and HR functions of the bureau. Working closely with the Finance and Personnel Officers you will ensure that we maintain high standards in administrative and financial processes. The Administration Officer will ensure that finance processes are accurate and that tasks are completed on time and that HR systems work effectively and staff and line managers are supported. The post holder will also assist with other resource management activities. This is an evolving role therefore responsibilities are expected to change as it develops.
We are looking for a self-motivated, conscientious individual who has attention to detail, excellent organisational skills and ability to act with confidentiality and discretion. They should be able to demonstrate relevant experience but training can be provided for a candidate with the required skills and attributes.
Application notes
An application form is available to download from the CAS website cas.org.uk or the bureau’s own website clackscab.org.uk. You can also obtain an application from and return all applications to, eleanor.penman@clackscab.casonline.org.uk.
If you feel that you have the potential for the role but lack the relevant experience we may consider recruiting someone with excellent potential and providing relevant training, if you wish to have an informal discussion about the role then contact Eleanor on 01259 226744.
Please note that the post is subject to the disclosure of criminal history information and/or credit/Disclosure Scotland checks.
Equality & diversity monitoring
To help Clackmannanshire Citizens Advice Bureau monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to: jonny.miller@clackscab.casonline.org.uk.
Privacy Notice for Job Applicants
This privacy notice sets out, in line with the GDPR, the types of data that we will collect and hold on you as a job applicant.
Charity name: Clackmannanshire Citizens Advice Bureau Limited
Scottish Charity number: SCO01839
Registered in Scotland no. 493971
Downloads
This role is responsible for supporting the administrative and reception functions of the bureau. Working closely with other members of the admin team they will ensure that we maintain high client service standards in reception and administrative processes. The Administration Officer will ensure that administrative processes are accurate and that tasks are completed on time and that systems work effectively and staff and volunteers are supported. The postholder will also support the premises management.
We are looking for a self-starter with energy and enthusiasm to make the role their own. All training will be provided so please don’t be deterred if you don’t meet all of the criteria. We are a busy team who are ambitious to support our community and this role will contribute to supporting us to achieving our objectives in the coming years.
If you have any questions you can email Finance-HR@Perthcab.org.uk to contact Karen Campbell, Finance and Resource Manager who will answer any questions or arrange a call to discuss further.
Data Governance Officer
- Full time
- £31,146 – £38,067
- Hybrid: Edinburgh or Glasgow office. Hybrid working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
- Closing 6th August 2024
Working with the Strategy, Governance, Performance, and Risk (SGPR) Team, the Data Governance Officer will help us ensure all data is findable, accessible, safe, and secure. You will support the Data Governance Lead on wide range of activities including records management, data protection compliance, information risk, and data quality. You will be a first line point of contact for data and information requests and other records management and data protection-related matters. As Data Governance Officer, you will understand the importance of data quality, records management, data protection by design, and best practice to ensure compliance with statutory and regulatory obligations, including UK GDPR, the Data Protection Act 2018, and Freedom of Information (Scotland) Act, and help foster a positive data governance culture within Citizens Advice Scotland and the 59 Citizens Advice Bureaux (CAB) across Scotland.
This is a fast-paced, wide-ranging role offering you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
About Citizens Advice Scotland
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. We use people’s real-life experiences to influence policy and drive positive change.
Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.
Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Welcoming, Connecting and Supporting Families and Visitors is at the core of what we do here at the Croft!
Providing practical and emotional support, information and advice to the families impacted by a loved one’s imprisonment at HMP Barlinnie to help make their visiting experience the best it can be under the circumstances
Do you want to help make a difference to the lives of families affected by another’s imprisonment – this is a group of people, including many children, often marginalised and severely impacted, practically, emotionally and financially by the actions of another. Want to learn new skills in the process? - you can by becoming a volunteer Board Member for the Croft HMP Barlinnie’s Visitors Centre.
What we are looking for
We are looking to recruit a number of Board members.
We welcome applicants from any background and experience, including people who have been personally impacted. We welcome all skills but do have particular skills gaps we would love to bring on board–
- Case Management Systems – to have oversight of and help us develop an appropriate system.
- Treasurer - Accounting/Finance experience to help us with oversight of our funding and statutory reporting.
- Human Resources.
- Business development/growth – particularly Social Enterprises / Community Interest Companies.
What you get from being a Board Member
- The chance to give something back into the community and make a real difference to the lives of families impacted by imprisonment - Becoming a Trustee is a fantastic way to give something back to a cause you care about. You’ll be playing an integral part in the way the charity is run, ensuring it remains sustainable and financially viable. The help you provide will be invaluable.
- Meet new people - joining a new organisation or charity is a fantastic way to meet new people from a range of different personal and professional backgrounds. There will be meetings to attend, projects to get involved.
- Learn new things - getting involved as a charity Trustee is a great way to put your professional skills to use, but can also be a fantastic opportunity to learn new things. You’ll get great insight into what’s involved in the management of charities and gain skills on working well within a leadership role.
- Improve your CV and enhance your professional development - from learning how organisations are run to planning finances and attending meetings, this experience can be the perfect way to boost a CV and set you apart from the crowd.
Background
For more information about the Croft and its work see:
Visit our new website: thecroftfamilysupport.org
Visit our Facebook page: facebook.com/CroftVisitorsService
Click on this article to read about just some of the work we do: cjg-annualreport23.co.uk/2023/08/21/supporting-families-cost-of-living-crisis-a-year-of-reflection
Data Analyst
- Full time
- £27,685 – £33,837
- Hybrid: Edinburgh or Glasgow office. Hybrid working - min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
- Closing 6th August 2024
The Data Analyst is responsible for providing analysis and report capabilities to the Citizens Advice Network in Scotland. You will interpret and analyse data using statistical techniques producing reports to support performance management and reporting to funders. You will analyse data and interpret trends or patterns in complex datasets, helping support business needs and decision making. The Data Analyst will support with data quality work, cleaning data and supporting the data team with quality improvement plans to ensure a robust data set.
Working within our Data Team the successful candidate will actively contribute to the provision of data support to the Citizens Advice Network in Scotland. The Network relies upon on high quality data to deliver advice services and to inform and drive our influencing work that aims to improve public policy and service delivery.
Over the next year the team will be working on improving our data quality processes and exploring the potential of technology such as Power BI. This is a good opportunity for someone with experience of working with data to develop their career, or for a recent graduate of a relevant discipline who is looking to apply their knowledge.
This is a fast-paced, wide-ranging role offering you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.
About Citizens Advice Scotland
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. We use people’s real-life experiences to influence policy and drive positive change.
Last year the network helped nearly 180,000 people and unlocked £147million for people through things like social security payments and employment entitlements. Our online advice received over 5.4 million page views and our awareness raising campaigns reached millions of people.
Our vision is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
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