- Advertised from 26th August 2022
- £10.15 per hour. Minimum of 5 hours a week (depending on availability and service requirements) Includes weekends and evenings.
Role
To provide assistance and support as part of the intensive support and supervision programme to vulnerable young people who may be at risk, and at times excluded from the community. We also provide support to families as part of our intensive support package. Mentors build sustainable trust and respectful professional relationships which encourage support and demonstrate commitment to young people and their families. Sessional Mentors will also be required work closely with our teams and document contact visits.
KEY ACCOUNTABILTIES & RESPONSIBILITIES
KEY RELATIONSHIPS
- Allocated Young Person(s) and their Family
- Assistant Project/Project Worker
- Team Manager
- Operational Management and other Includem staff
LEADERSHIP AND TEAMWORK
- Identifies a clear, motivating, challenging vision and direction for young people under the supervision of project staff
- Generates enthusiasm and commitment from young people through effective coaching and mentoring
- Attending team meetings
NETWORKING AND INFLUENCING
- Actively participates in mentor meetings and other team meetings
- Is able to express their views constructively
- Ability to work with other agencies for the benefit of the young person and the organisation
CONTINUOUS IMPROVEMENT
- Offers ideas to generate creative solutions and approaches to issues that affect young people
- Is accepting of change and the benefits this could bring
- Attending any relevant training courses
INTERPERSONAL SKILLS
- Is able to interact appropriately with young people within the set organisational standards and professional boundaries
- Is able to constructively confront challenging behaviours of young people in a controlled and effective manner
COMMUNICATION AND INFORMATION
- Within the boundaries of their role maintains and updates accurate records of work with their service user
- When appropriate assist project staff by attending reviews, planning meeting and relevant forums in connection with young people
PROFESSIONAL BOUNDANIES
• Adheres to the organisations policies and procedures and ensures that all work is undertaken values and beliefs
• Avoids inappropriate situation and actions which could result in a conflict of interest or breaching professional boundaries
MANAGING RESOURCES
- To assist in the operation of the Helpline service and, when available, be able to respond appropriately to the potential queries
- Adheres to all internal control procedures (financial, fraud, theft, misuse of organisational funds/equipment/premise etc)
MANAGING SELF
- Is open to feedback, both positive and constructive, from colleagues, young people and social workers
- Will work strictly within the confines of the Code of Conduct
- Is able to maintain calm in stressful situations and recognised the signs of stress and where to seek appropriate assistance
PERFORMANCE MANAGEMENT
- Engages in all training and performance management activity provided by project staff
- Takes responsibility for own workload and time management whilst highlighting any potential issues or concerns
SERVICE DELIVERY
- Ensures that the safety and welfare of young people is paramount
- To engage on a programme of social, leisure and recreational activities with young people
SKILLS, KNOWLEDGE & EXPERIENCE
- Experience of working with young people
- A reasonable understanding of social exclusion and the importance within the context of the organisation
- Able to provide a scaffold of support to young people by building mutually trusting, professional, open and non-judgemental relationships
- Able to deliver the intensive support services to the young people whilst adhering to the quality assurance standards, policies and procedures of Includem
- Demonstrate values of inclusiveness, stickability and service improvement in all areas of mentor activity
- Can work cohesively as a team to provide the best possible support to young people
- Ability to build trusting relationships with young people, their families and other professional partners
- Knowledge of Children and Families legislation, accommodation and support services
- An ability to provide different perspective and act as an influential role model to young people
- To assist in improving the service provided to young people
- To demonstrate and understanding of the Includem phrase ‘stickability’ and the reasons why this is important
- Ability to work flexible hours, including evenings and/or weekends
- Good verbal communication to be able to influence and negotiate with young people and build strong relationships with colleagues
- Able to provide written records of contact visits which accurately reflect what took place and how this relates to the objectives of the contact.
- Ability to travel to visit other Includem offices and key stakeholder premises on occasion, for training and other meetings.
- Able to drive and have access to own car
Person Specification
Skills and Experience
- Ability to make good relationships with young people and get along side them
- Awareness of issued facing vulnerable young people and their families
- Ability to respond flexibly to changing situations led by the needs of the young person and families
- Good organisation skills
- Be a team Player but also be able to work on your own initiative
- Be self-motivated and flexible
- Ability to provide emotional, practical and social support
- Good communication skills both written and verbal including ability to maintain accurate records
- Reliability and commitment to deliver the relationship based model of intervention
- Ability to drive and have access to own car for work purposed ( or this can be achieved within a reasonable timescale)
Education/ Qualification
Qualifications necessary for SSSC registration or be willing to work towards them.
Values and Behaviours
Ability to demonstrate, understand and apply our workplace values which are clearly aligned to the SSSC Codes of Practice. These are embedded in all roles and applicants must evidence their attitudes/ behaviours as part of the application process.
Application notes
Applications to be sent to hrassist@includem.co.uk
Downloads
Family Support Worker (Children, Young People and Parents/Carers)
- Full time
- £23,549 – £29,669
- Hybrid: Hamilton
- Closing 23rd January 2026
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.
The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations. This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Young Carers Support Worker
- Full time
- £25,789 – £28,064
- On site: West Dunbartonshire
- Closing 11th January 2026
We are looking for a dedicated and motivated individuals to join our team. Y sort it Young Carers Service supports young carers aged between 8-18 years across West Dunbartonshire.
This exciting post offers a unique opportunity to work with Young Carers within school, home & community based settings. The role of the Young Carer Support Worker will be to support young carers in making informed choices around issues that are important to them, through one to one, group work sessions & respite.
You will be offering and completing Young Carers Statements (Assessments), developing support plans, providing advice and information, training and group work to support young carers with their caring role.
Young carers are supported through a range of measures to alleviate the caring role and your role will be to work closely with schools, partner agencies and family members to ensure they are able to be a young person first and foremost.
You will be active at providing support and encouragement, helping them to overcome challenges and /or barriers working towards goals to improve their learning, skills and personal development. Offering guidance, rights based information, creating learning opportunities. You will be developing support plans, providing advice and information, training and peer support. Your role will be to work closely with schools, partner agencies and family members.
The post holder should be flexible as the actual times of work will involve working, evenings, school holidays and weekends. The post holder should be flexible as the actual times of work may change to respond to the demands of the work of the Young Carers Service including overnight stays for respite.
Top job! Service Head, Residential Care
- Full time
- £75,160 – £81,938
- On site: Montrose
- Closing 6th January 2026
The Service Head of Residential Care, is a key member of the Senior Leadership and Management Team (SLMT) and has a critical role in achieving Rossie’s vision and mission. This post has both an inward and outward organisational focus, ensuring delivery of safe trauma informed residential care in line with all internal and national requirements. Our organisation is multi-disciplinary and the post-holder must work collaboratively, in line with our values, with all departments and services. As a Senior Manager, the post-holder will contribute to the development/delivery of the Business Plan, operate within budget and manage all resources effectively and efficiently. This post will be responsible for developing and improving Residential Care and Throughcare services, fostering a sound organisational culture and in line with The Promise and other national developments.
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Senior Youth Development Worker (Female)
- Full time
- £29,000
- On site: Edinburgh
- Closing 26th December 2025
Introduction to MYDG
Muirhouse Youth Development Group was established in 1997 and has been working with young people from Muirhouse and the surrounding areas ever since. Over the past 30 years, we have built strong, trusted relationships with young people, their families, the local community, and with the high school in which we are based. We deliver a full week of activities for young people, including evening youth clubs and in-school support. MYDG works with young people aged 8–18, and we support their development through opportunities such as our Young Volunteers Programme.
Purpose of the Job
Our Youth Development Workers play a direct role in engaging and supporting young people: delivering issue-based sessions, creating safe and inclusive spaces, and ensuring that young people’s voices are heard and prioritised in decision-making—both within the organisation and in the wider community.
We are looking for someone with a good understanding of the experiences and challenges young people face in the local area, and with experience in delivering impactful group work programmes.
Role Requirements
This role requires the postholder to deliver high-quality, safe, fun, and empowering youth work activities and support services. You will be part of a small, collaborative team working to achieve key outcomes for young people, as required by our funders. The postholder should have the confidence and ability to develop, deliver, and promote a relevant and engaging youth work programme for young people of varying ages.
Key responsibilities include
- Designing and delivering youth work sessions across a range of topics
- Recording, monitoring, and evaluating your work effectively
- Building and maintaining positive relationships with colleagues, stakeholders, and partner organisations
- Upholding and promoting the values of MYDG
Contributing to our online presence through social media and digital platforms
Young Women’s Work – Occupational Requirement
We are currently seeking to recruit a female Youth Development Worker to support our young women’s work, both within mixed settings and targeted group sessions.
This post is open to female applicants only, as the role involves working closely with young women on gender-specific issues. This requirement is considered to be an Occupational Requirement, as permitted under Schedule 9, Part 1 of the Equality Act 2010.
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