- Advertised from 26th August 2022
- £10.15 per hour. Minimum of 5 hours a week (depending on availability and service requirements) Includes weekends and evenings.
Role
To provide assistance and support as part of the intensive support and supervision programme to vulnerable young people who may be at risk, and at times excluded from the community. We also provide support to families as part of our intensive support package. Mentors build sustainable trust and respectful professional relationships which encourage support and demonstrate commitment to young people and their families. Sessional Mentors will also be required work closely with our teams and document contact visits.
KEY ACCOUNTABILTIES & RESPONSIBILITIES
KEY RELATIONSHIPS
- Allocated Young Person(s) and their Family
- Assistant Project/Project Worker
- Team Manager
- Operational Management and other Includem staff
LEADERSHIP AND TEAMWORK
- Identifies a clear, motivating, challenging vision and direction for young people under the supervision of project staff
- Generates enthusiasm and commitment from young people through effective coaching and mentoring
- Attending team meetings
NETWORKING AND INFLUENCING
- Actively participates in mentor meetings and other team meetings
- Is able to express their views constructively
- Ability to work with other agencies for the benefit of the young person and the organisation
CONTINUOUS IMPROVEMENT
- Offers ideas to generate creative solutions and approaches to issues that affect young people
- Is accepting of change and the benefits this could bring
- Attending any relevant training courses
INTERPERSONAL SKILLS
- Is able to interact appropriately with young people within the set organisational standards and professional boundaries
- Is able to constructively confront challenging behaviours of young people in a controlled and effective manner
COMMUNICATION AND INFORMATION
- Within the boundaries of their role maintains and updates accurate records of work with their service user
- When appropriate assist project staff by attending reviews, planning meeting and relevant forums in connection with young people
PROFESSIONAL BOUNDANIES
• Adheres to the organisations policies and procedures and ensures that all work is undertaken values and beliefs
• Avoids inappropriate situation and actions which could result in a conflict of interest or breaching professional boundaries
MANAGING RESOURCES
- To assist in the operation of the Helpline service and, when available, be able to respond appropriately to the potential queries
- Adheres to all internal control procedures (financial, fraud, theft, misuse of organisational funds/equipment/premise etc)
MANAGING SELF
- Is open to feedback, both positive and constructive, from colleagues, young people and social workers
- Will work strictly within the confines of the Code of Conduct
- Is able to maintain calm in stressful situations and recognised the signs of stress and where to seek appropriate assistance
PERFORMANCE MANAGEMENT
- Engages in all training and performance management activity provided by project staff
- Takes responsibility for own workload and time management whilst highlighting any potential issues or concerns
SERVICE DELIVERY
- Ensures that the safety and welfare of young people is paramount
- To engage on a programme of social, leisure and recreational activities with young people
SKILLS, KNOWLEDGE & EXPERIENCE
- Experience of working with young people
- A reasonable understanding of social exclusion and the importance within the context of the organisation
- Able to provide a scaffold of support to young people by building mutually trusting, professional, open and non-judgemental relationships
- Able to deliver the intensive support services to the young people whilst adhering to the quality assurance standards, policies and procedures of Includem
- Demonstrate values of inclusiveness, stickability and service improvement in all areas of mentor activity
- Can work cohesively as a team to provide the best possible support to young people
- Ability to build trusting relationships with young people, their families and other professional partners
- Knowledge of Children and Families legislation, accommodation and support services
- An ability to provide different perspective and act as an influential role model to young people
- To assist in improving the service provided to young people
- To demonstrate and understanding of the Includem phrase ‘stickability’ and the reasons why this is important
- Ability to work flexible hours, including evenings and/or weekends
- Good verbal communication to be able to influence and negotiate with young people and build strong relationships with colleagues
- Able to provide written records of contact visits which accurately reflect what took place and how this relates to the objectives of the contact.
- Ability to travel to visit other Includem offices and key stakeholder premises on occasion, for training and other meetings.
- Able to drive and have access to own car
Person Specification
Skills and Experience
- Ability to make good relationships with young people and get along side them
- Awareness of issued facing vulnerable young people and their families
- Ability to respond flexibly to changing situations led by the needs of the young person and families
- Good organisation skills
- Be a team Player but also be able to work on your own initiative
- Be self-motivated and flexible
- Ability to provide emotional, practical and social support
- Good communication skills both written and verbal including ability to maintain accurate records
- Reliability and commitment to deliver the relationship based model of intervention
- Ability to drive and have access to own car for work purposed ( or this can be achieved within a reasonable timescale)
Education/ Qualification
Qualifications necessary for SSSC registration or be willing to work towards them.
Values and Behaviours
Ability to demonstrate, understand and apply our workplace values which are clearly aligned to the SSSC Codes of Practice. These are embedded in all roles and applicants must evidence their attitudes/ behaviours as part of the application process.
Application notes
Applications to be sent to hrassist@includem.co.uk
Downloads
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 31 years supporting 4,500 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and intensive family support.
This role will support the CEO, Deputy CEO & Operations Leader and wider Leadership Team (LT) by leading on administrative, clerical and finance support including HR & Payroll administration, Salesforce CRM updates/reports, office enquiries, board/LT administration and operations assistance where required.
We are looking for someone who has experience in office management and administration, with strong interpersonal skills to manage internal and external relationships effectively and appropriately. You will be proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Outlook) and have an understanding of HR requirements, including relevant policies and procedures, and Health and Safety. Experience using CRM systems and accounting packages such as Xero would also be desirable.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 31 years supporting 4,500 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and intensive family support.
As a valued member of our team, you will be responsible for organising and facilitating group activities for children, young people and adults. You may also give individual support when appropriate and be involved in the development of new programmes. You will have an understanding and experience of families who are experiencing difficulties (including additional needs) and an ability to quickly build rapport.
You will ideally have experience of delivering informal, formal and at times complex interventions to children, young people and adults and have a clear understanding of the benefits of individual and group support.
You will be confident in taking the initiative, have problem solving skills and bring an enthusiasm to the role. Furthermore you will have the ability to think ahead, be highly organised and be able to input data into our systems and produce any necessary reports.
Our befriending groups run from 6pm – 8pm in the evenings.
Applications from people with care-experience are welcomed.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Essential requirements:
- Enhanced PVG required for this post
- Full Driving License with access to a car for business use/purposes
About the project
The 'Young Start Progressions' programme at 'The Pavilion' will be a dynamic initiative led entirely by young people, supported by staff and volunteers and by existing and new partnership opportunities. Our three-pronged approach aims to empower young individuals across various stages of their development:
Primary/Secondary Transitions Programme: We will provide support for P7, S1, and S2 young people as they transition from primary to secondary school, fostering empowerment, confidence, and improved self-esteem in a non-school environment.
Volunteer Mentoring Programme: Expanding on our successful volunteering mentoring initiative, we offer diverse opportunities for young volunteers, connecting them with roles both within Pavilion and through our network of school partnerships and community collaborations.
Attainment Programme: Focused on enhancing pathways for Junior and Senior Club participants, we integrate life skills development seamlessly into existing activities. From goal-setting exercises, certificated activity programmes to accredited learning and further training opportunities.
Aim of the Attainment Programme:
The overall aim of the Attainment Programme is to deliver a programme of services to target and support young people in the Easterhouse area of Glasgow by helping them to attain a recognised qualification and gain recognition for the learning and development they have achieved by taking part in our programmes.
The aim is:
- To develop and inspire young people
- To promote attainment and progression for young people and provide pathways including
- volunteering opportunities
- To recognise and celebrate young people’s achievements
- Create pathways for young people to progress
The Outcomes are:
- Accredit non-formal learning through voluntary activity in the community
- Increase leadership and mentoring
Job Role:
We are seeking to appoint an Attainment Worker to help each participant is matched to an award and has a personal development plan and tracked learner journey.
Working across our range of programmes the Attainment Worker will work with young people identifying the best fit for the specific awards and the individual activities. The successful candidate will work alongside staff to collate evidence and ensure that electronic portfolios are kept up to date with all evidence captured.
The Attainment Worker will assist staff, volunteers and young people to help ensure targets are achieved and progression pathways created for young people, supporting them to overcome barriers to participation and learning.
About us
The Pavillion is a youth organisation that provides a safe and fun environment for children and young people in the Easterhouse area of Glasgow. We provide activities and life skills for the young people including sports, arts and crafts, drama workshops, volunteering opportunities, girls/boys issue based groupwork sessions, drug and alcohol workshops, mental health groupwork sessions, cooking and healthy living. We help reduce social isolation in the community and promote positive friendships and social skills in our young attendees. Our aim is to create, support and inspire the young people by providing them with opportunities, skills and activities.
We are a fast-paced and progressive organisation that aims to support children, young people, their families and the wider local community through the provision of positive activities and opportunities.
The Pavillion supports and serves its community by; continually striving towards an inclusive facility; being a progressive organisation that meets the needs of its community and being a knowledgeable and informed organisation.
We are a key member of Blairtummock & Rogerfield Partnership; a collaboration of local community based organisations schools, nurseries and the college. We work collaboratively to improve the life chances and opportunities for people living in the communities we serve. As a group of partners, we work across all ages which makes this opportunity exciting, innovative and forward thinking.
About the Project
The 'Young Start Progressions' programme at 'The Pavilion' will be a dynamic 2-year programme, led by young people, supported by staff and volunteers and by existing and new partnership opportunities. Our three-pronged approach aims to empower young individuals across various stages of their development:
Primary/Secondary Transitions Programme: We will provide support for P7, S1, and S2 young people as they transition from primary to secondary school, fostering empowerment, confidence, and improved self-esteem in a non-school environment.
Volunteer Mentoring Programme: Expanding on our successful volunteering mentoring initiative, we offer diverse opportunities for young volunteers, connecting them with roles both within Pavilion and through our network of school partnerships and community collaborations.
Attainment Programme: Focused on enhancing pathways for Junior and Senior Club participants, we integrate life skills development seamlessly into existing activities. From goal-setting exercises, certificated activity programmes to accredited learning and further training opportunities.
Purpose of Job
We are seeking a Programme Coordinator to lead the delivery of this project as well as managing the Attainment Worker & Volunteer Development Worker posts attached to this project.
Being creative, innovative and ideas driven, to support delivery of multiple programmes of activity and be able to forge strong positive relationships with partners are key attributes for this post. The postholder will be responsible for taking a coordinated approach to implementing activities with young people that address the key identified issues affecting them, ensuring their needs are addressed and pathways created that help them to succeed.
The postholder should have experience working with a range of age groups and are able to demonstrate experience in taking a youth-led approach to service delivery.
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