The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

The role of Deputy Manager is to ensure effective service delivery on a day-to-day basis and to act as a clear point of responsibility and decision making for the team and to represent the service in external and cross departmental working in clear areas of responsibility and as delegated by the Advice Place Manager.

You will line manage our Frontline Advice team and our Academic Caseworker. You will support the team to deliver a consistent and high standard of service to students. You will support the frontline team to deliver initial service responses in line with our service delivery plan.

Alongside this you will have a caseload of specialist cases, providing support and advice to individual students on a range of issues. This will involve advocacy and representation for students at University meetings and in navigating university policies and processes. You will offer practical support to students in very challenging emotional circumstances, always operating in the best interests of the student.

You will manage the delivery of our volunteer programme, recruiting, training and supporting a team of advice volunteers to provide customer service, information and frontline advice to students.

You will coordinate our outreach activities, arranging for staff or volunteers to attend events, run information stalls and promote the work of the service

The role is predominantly in-person/on site at our main Potterrow office on central campus and occasionally at our King’s Buildings campus office. Some home working can be accommodated when service demand allows.

At Rock Trust, our people are our greatest asset. As the organisation grows, we are introducing a People and Organisational Development role to ensure our staff have continued access to excellent HR support, including recruitment, on-boarding, induction, Learning and development and talent management. Working with the People and Business Support Manager and colleagues across the organisation, you will deliver all aspects of people support, management and development.

This is a role that would be ideal for an aspiring HR Manager looking to develop their HR career working with an experienced CIPD qualified People Manager, and in an organisation that, although growing, is small enough to offer experience across the full range of HR practice. Some previous HR experience is essential.

In addition to the responsibilities in the Job Description, the successful candidate will be able to demonstrate the following key competencies:

• Working as part of a small team.
• Confidentiality.
• Reliability.
• Professionalism.
• Proactivity.

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.

Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.

Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our mission is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland and we currently have over 3000 Care Experienced members.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced children and young people, and the power of their voices to bring about positive change. We provide individual relationship-based independent advocacy and a broad range of imaginative participatory opportunity for Care Experienced young people across Scotland; we work alongside corporate parents and communities of all sorts to broaden understanding; we work with policy makers, leaders and elected representatives locally and nationally to shape law, policy and practice on the basis of all that can be learnt from the voices of those with experience of care – working together to build on the aspirations of The Promise and secure positive change.

This unique role offers the opportunity to listen to and work directly with children and young people with experience of care, in an individual relationship-based advocacy role, and within participation and group activity across our South East region.

The post-holder will be a key member of the Advocacy and Participation team, supporting young people from across to ensure their rights are upheld and their voices are heard. In this role you will have the opportunity to provide independent advocacy, children’s rights, and participation opportunities for children and young people who are looked after, Care Experienced, or subject to formal processes and structures. The role will see you actively participating in child’s plan meetings, children’s hearings, and other formal processes, as well as assisting children and young people to prepare for them. In partnership with professionals, carers, and organisations, you will help to achieve the best outcomes for children and young people by keeping detailed records of the work you undertake, writing liaison reports, and monitoring statistics.

As a vital part of the work of Who Cares? Scotland, your role will include facilitating group opportunities for and with children and young people. This includes providing engagement and participation opportunities throughout the Who Cares? Scotland local and national network, as well as meeting with care experienced children and young people to introduce the service in agreement with the local authority. Raising awareness of Who Cares? Scotland and its services with children, young people, professionals, and carers you will also be responsible for facilitating training amongst care corporate parents.

The right candidate for this post will be able to form positive relationships with children and young people and have good interpersonal skills. You will feel confident communicating with individuals and groups, both in writing and verbally, and be able to adapt to a wide range of contexts. Secure in making effective plans, as well as evidencing your work, you can prioritise and meet deadlines. You take enjoyment from working collaboratively with partners, believing in equal opportunities and inclusive working. Committed to children’s rights, you are someone who knows that all young people can make transformative change happen in their lives if given the opportunity. You can demonstrate knowledge of the current structure, developments, policy, and practice in relation to children and young people experiencing care in Scotland. You are also flexible, given the remit of the role, as some evening and weekend work will be necessary, along with a full driving licence and access to transport.

While we would welcome the knowledge gathered through relevant qualifications, we are just as interested in relevant work experience. We welcome and encourage applications from those with experience of care.

The successful candidate will be joining Who Cares? Scotland and working within the South East team at an exciting time, when the voices of those who are in or have experienced care are growing in power, individually and collectively – bringing with them insight, challenge, hope and change.

If this sounds like the role for you, we would love to hear from you. To arrange an informal conversation about this opportunity, please contact Ray MacLean, Manager of Advocacy and Participation, at rmaclean@whocaresscotland.org.