Job Summary

We are looking for a new colleague to join Lanarkshire Carers as a Centre Service Worker.

You will be the first point of contact for carers accessing our organisation for information, advice and support. The position is full time, 35 hours per week, worked flexibly to include occasional evenings and weekends, however part-time hours may also be considered for the right candidate.

The post is Lanarkshire Carers Salary Grade 1, SCP 2-4, £22,664 - £23,844

If you have business administration, reception and conversation skills then please review the job description to find out if your skills set will suit this opportunity. You can also have look at our website that provides a good overview of our work, job roles and why Lanarkshire Carers is a great place to work. Our staff team, many of whom are carers themselves, are committed to making caring a positive experience.

Staff values and benefits

Lanarkshire Carers works flexibly and is a carer positive employer. A workplace pension scheme is available along with group life and critical illness cover and many other benefits.

Lanarkshire Carers is an equal opportunities employer and all applicants for posts receive equal treatment irrespective of ethnic origin, gender, disability, religion, sexuality, and age.

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Service: Fife Support Service

Getting the Right Support at the Right Time

Turning Point Scotland are working with Fife Council and other partners to achieve the following aim;

‘Ensure people in Cowdenbeath (and surrounding areas) at risk of or experiencing Homelessness, and people who need help to strengthen their housing stability get the right support, at the right time through a co-ordinated system response.’

We are developing an exciting approach of change. To co-ordinate the system, we have created a Whole System approach. The community navigators will be the people on the ground who will support us to work ‘upstream’ and provide the support identified to ensure people get the right support to address an issue they have, at the right time as early as possible.

The Whole System Approach and role will adapt as we learn what works best for the people that need support.

The role may require meetings across Fife and could evolve to providing a similar support in another area of Fife.

Standard working hours are 9am - 5pm Monday - Thursday, and 9am - 4.30pm Friday.

About the role

The role of Community Navigator will support early intervention and prevent a crisis. Our Community Navigator role will include:

• Supporting people in relation to housing, wellbeing and their wider social circumstances.

• Lead on setting up community drop in’s in Cowdenbeath and surrounding area, building relationships and connecting to established community hubs.

• Working with individuals to provide them with easy access to advice or low-level support. This may be one contact or several over a few weeks to help resolve an issue.

• Supporting people with more complex needs to access support within wider services in Fife, ensuring that we do not let go of someone until we are assured that another support service has taken on the Lead Professional role for the person.

• Supporting people to act in their own lives as well as directly providing support with a variety of issues including, accessing employability services, access and engage with mental health services, register with a doctor or mental health/alcohol or other drug services, linking in with welfare services, help registering child at school, etc.

• Building knowledge of local resources and developing a network of working relationships with local providers / services.

• Supporting the implementation of the steering group’s WSA Action plan and feeding in to the steering group to highlight what works well land not so well so that the WSA can learn and change the system. This will include being involved in Task and Finish groups as required, ensuring lived and living experience is heard and valued in the process.

About You

We are looking for someone who is;

• Flexible to adapt their role to meet the needs of the test of change

• Curious by nature to understand why there are barriers to someone being supported and take action to address why these work or doesn’t work for the people we support

• Self-Motivated and has a ‘can do’ attitude to support people

• Kind, Calm and Compassionate when listening and responding to people.

A level of previous working experience in a community based or social care role is an advantage, but not necessary as full training will be provided to you.

We believe the both lived and professional experience you may have is further enhanced by having the right values of respect, compassion, inclusion and integrity in order to join our team!

About Us – Fife Support Service

The Fife Support Service operates a Whole System Approach team, where these posts will work, in addition to a Housing First Team. This is the start of an exciting journey as we develop the WSA.

We believe that we are not going to end Homelessness by focussing on service delivery alone. Ending, preventing, or responding effectively to homelessness demands input from housing but also from across the public service system – no one service, or approach is going to have all the answers. These inputs need to be coordinated and integrated, underpinned by effective communication and information sharing arrangements and overseen by a strategic structure that brings agencies together around a shared goal. We believe that whatever door someone opens, this is the right door (No Wrong Door Approach) and when this door is opened, they are met with a co-ordinated multi agency response.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

Edinburgh Young Carers is seeking a suitably experienced and qualified applicant to join the service in developing and providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, focused primarily on our 10-12s service.

The post-holder will work alongside colleagues to raise awareness of young carers and their support needs, identify hidden young carers, and develop and provide support plans to ensure that young carers identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.

The candidate will need to be suitably qualified and experienced in working with children and young people, with at least three years proven experience in a role including individual and group work.

Organisation Profile

EYC is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest and most well established independent young carers organisations in Scotland. We have a strong commitment to the rights of children and young people.

Benefits

We take good care of our staff and offer a benefit package including: 27 days’ annual leave plus all public holidays, 6% matched pension, free healthcare through Benenden Health, hybrid working, flexible hours, Cycle to Work scheme and extensive training opportunities.

We are also a recognised Carer Positive employer.