Do you want to make a difference to the lives of those that we support? We are looking for a highly motivated Welcome Worker (Concierge) to join our busy service and assist homeless individuals with achieving better lives.
The Pleasance Lifehouse is a homeless accommodation situated in Edinburgh’s city centre. It is a progressive, forward thinking project that offers a wide range of support to its service users.
You will offer front of house services to clients, which may include ensuring they are signed in or out or dealing with queries in a professional manner, referring them to support staff where required. You will accurately record messages, conduct follow up telephone calls, update log books, handover and H&S records. Where required, you will work with clients to resolve conflict using de-escalation skills where appropriate. In addition, you will be required to carry out some administration, cleaning and laundry duties.
The successful candidate will be able to demonstrate:
Benefits: 25 days annual leave + bank holidays (pro rata), a contributory pension scheme; season ticket loan and an employee assistance programme.
Appointment subject to satisfactory references, proof of right to work in the UK and PVG Disclosure
Closing date: 16th November 2021.
CVs will not be accepted.
To find out more and to apply, please visit our website.
Promoting equality in the workplace.