Job Summary

We are looking for a new colleague to join Lanarkshire Carers as a Centre Service Worker.

You will be the first point of contact for carers accessing our organisation for information, advice and support. The position is full time, 35 hours per week, worked flexibly to include occasional evenings and weekends, however part-time hours may also be considered for the right candidate.

The post is Lanarkshire Carers Salary Grade 1, SCP 2-4, £22,664 - £23,844

If you have business administration, reception and conversation skills then please review the job description to find out if your skills set will suit this opportunity. You can also have look at our website that provides a good overview of our work, job roles and why Lanarkshire Carers is a great place to work. Our staff team, many of whom are carers themselves, are committed to making caring a positive experience.

Staff values and benefits

Lanarkshire Carers works flexibly and is a carer positive employer. A workplace pension scheme is available along with group life and critical illness cover and many other benefits.

Lanarkshire Carers is an equal opportunities employer and all applicants for posts receive equal treatment irrespective of ethnic origin, gender, disability, religion, sexuality, and age.

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We are recruiting for 3 new Community Link Workers in Argyll and Bute to cover GP practices in:

• Islay and Inner Hebrides
• Helensburgh and Lomond
• Cowal Peninsula
• Isle of Bute

These are permanent positions with flexibility in hours depending on your circumstances and the needs of the service. We can offer a minimum of 15 hours up to 37.5 hours/week for those willing to travel as part of the role.

Ideally you will be located in one of these areas to provide in person support to the local GP practices or be able to travel. Some travel across Argyll and Bute to meet the needs of the service will be required.

We provide a mix of in person appointments from GP practices, home visits, meetings at community based venues and remote support via telephone or an online platform.

Some travel across Argyll and Bute to meet the needs of the service will be required.

With You’s, Argyll and Bute Community Links has been running in 12 GP practices since December 2021. We have had great success in establishing this service and we are now looking to grow our fantastic team to offer support to more people living in remote rural areas of Argyll and Bute.

You can find out more about our successful service here:

nhshighland.scot.nhs.uk/media/spgpe4pu/community-link-working-clw-overview_final.pdf

You will need an independent approach to your work and the ability to network and connect with services, locally and nationally. You will need to understand the impact of rurality on health inequalities and have demonstrable skills in working with people to achieve their health and wellbeing goals. You will be confident in working with communities to understand local needs.

Our Community Link Workers are uniquely placed third sector workers operating within GP Practices. We bring a unique skill set and a third sector perspective that complements the work of the multidisciplinary primary care team. Through 1:1 appointments, using evidence based interventions and small group work we help people change their lives for the better. It is all about getting the right support to people at the right time.

Common reasons for referral to our service include low level mental health difficulties, problems with housing, poverty, relationships and bereavement.

You can expect a comprehensive induction and training, alongside the support of an experienced team to support you in understanding your role. Our team covers the whole of Argyll and Bute, you will have monthly 1-1 support, 6 weekly reflective practice sessions and team meetings online and in person. We have a supportive team culture and plenty of opportunities to connect with colleagues.

Essential Skills:

You will be a compassionate and motivated individual, with the ability to connect quickly with the people we support, treating them respectfully and with dignity. To be successful in this role, you will have:

• Knowledge and experience of working with people who are experiencing complex social and emotional circumstances including mental health difficulties
• Ability to work in a structured service, to follow a service model and collect information about the impact of the service
• Extensive effective interpersonal skills in working with people on a 1:1 basis, including the ability to learn and use recognised therapeutic techniques
• Knowledge about the impact of poverty and health inequalities on health and wellbeing
• Ability to establish professional relationships with multiple stakeholders; i.e. GP Practice teams, Social Work, Mental Health Services and Money Advice Services
• Evidence of creating and maintaining community connections and networking abilities
• Experience of working independently, whilst upholding the policy and procedures of the organisation
• Ability to organise own workload and appointment system and use time efficiently to deliver a targeted number of appointments

Ideally you will also hold SVQ level 3 Social Services and Healthcare or equivalent but this is not essential. Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS/PVG check.

Diversity Statement

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

About The Company

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

Benefits

• Competitive salary
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role!

Edinburgh Young Carers is seeking a suitably experienced and qualified applicant to join the service in developing and providing high quality support to young carers in Edinburgh between the ages of 5 and 25 years, focused primarily on our 10-12s service.

The post-holder will work alongside colleagues to raise awareness of young carers and their support needs, identify hidden young carers, and develop and provide support plans to ensure that young carers identified personal outcomes are being met, in accordance with the Carers (Scotland) Act 2016.

The candidate will need to be suitably qualified and experienced in working with children and young people, with at least three years proven experience in a role including individual and group work.

Organisation Profile

EYC is a voluntary organisation working with and on behalf of young carers throughout Edinburgh. We are one of the largest and most well established independent young carers organisations in Scotland. We have a strong commitment to the rights of children and young people.

Benefits

We take good care of our staff and offer a benefit package including: 27 days’ annual leave plus all public holidays, 6% matched pension, free healthcare through Benenden Health, hybrid working, flexible hours, Cycle to Work scheme and extensive training opportunities.

We are also a recognised Carer Positive employer.