MECOPP is Scotland’s leading Black and Minority Ethnic (BME) carers’ organisation providing a variety of care and support services to carers from BME and other marginalised communities.

The postholder will join a established Community Health Team – ‘Community Health Matters’ – to improve health outcomes and reduce health inequalities amongst Scotland’s Gypsy/Traveller community. The Community Health Team is part of a wider programme of work supporting the Gypsy/Traveller community which includes carer support, support for the cared for person, financial resilience, addressing food insecurity, men and women’s engagement and building digital capacity.

Our newly established community mental health and wellbeing team sits within the wider remit of the Gypsy/Traveller Community Health Team. At full complement the mental health and wellbeing team will comprise of: 1 x team leader (children & young people focus); 2.5 x family support workers (1 x adults/older people + 1.5 x children/young people). The development worker for adults and older people is already in post.

Our ambition is to pilot a confidential and trusted Scottish-wide service, employing people who understand/have empathy with the culture and traditions of the community. This service will be accessible to young Gypsy/Travellers and their families wherever they are living and available online, via telephone and face to face. It will link to local specialist services as appropriate. It will promote accessible and culturally appropriate information about mental health and well-being to Gypsy/Travellers and provide a single point of contact so that when young people move their service provider would remain a constant and involved presence to aid transitions.

Lead on the development of a pilot training programme for mental health practitioners.

We anticipate that significant travel may be required so the location of the post is flexible although some attendance at the office will be required.

Delivery of all tasks and activities will be commensurate with the number of hours secured for the post.

MECOPP is Scotland’s leading Black and Minority Ethnic (BME) carers organisation providing a variety of care and support services to carers from BME and other marginalised communities.

This postholder will have lead responsibility for the following:

• Providing direct advocacy and casework support to members of the Gypsy/Traveller community;
• Raising awareness of housing/accommodation rights and entitlements within the Gypsy/Traveller community;
• Building the capacity of housing practitioners/providers to better understand and respond to the housing/accommodation needs of Gypsy/Travellers; and
• Identifying housing/accommodation issues to assist local and Scottish national government in the development of policy and practice.
• Policy- (working with/Influence future policy/strategies-ie SG/Las/Housing associations)
• Being part of relevant networks to advocate on behalf of MECOPP and the GT Community
• Working closely with wider team

The postholder will be part of a larger team currently delivering the following areas of work: carer support (adult and older people); young carer support; community health improvement including mental health and wellbeing and food insecurity; men and women’s participation; and, digital inclusion.

The geographic focus of the post is Aberdeen, Aberdeenshire, Perth & Kinross, Highlands, Moray and Angus.

Delivery of all tasks and activities will be commensurate with the number of hours secured for the post.

Working for a Member of the Scottish Parliament (MSP)

Mark Ruskell MSP is looking for a Casework Coordinator to join his team based in Mid Scotland and Fife.

MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

Responsibilities

• Supporting with keeping casework up to date and responding to public enquiries.
  • Keeping cases up to date by tracking, logging, and recognising when to escalate issues within team.
  • Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
  • Supporting the Head of Office to investigate patterns of enquiries and produce casework reports.

• Assisting the broader regional team by attending visits, monitoring local issues and media coverage on my behalf.
  • Corresponding with constituents and local campaign groups.
  • Preparing and delivering regular briefings and updates on regional issues to Mark and the broader team.
  • Supporting Mark on visits across the Mid Scotland & Fife Region.
  • Monitoring local and regional media trends.

• Supporting with general regional office administration and acting as front of office for enquiries.
  • Responding to all regional correspondence while professionally managing each enquiry within agreed timescale
  • Building and maintaining relationships with regional organisations, stakeholders, and groups as required.
  • Drafting written correspondence such as letters, requests for information and parliamentary questions and motions.

• Reviewing constituent records and documentation in line with casework GDPR requirements.
  • Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.
  • Ensuring broader administrative and secretarial support is provided.

About You

Requirements

• Have experience of providing professional advice and/or advocacy support in a work or voluntary setting.
• Have the ability to foster good working relationships with a wider variety of stakeholders.
• Be a proactive problem solver with the motivation and resilience to adapt and deal with challenges and find solutions.
• Have excellent written, verbal and IT skills with accurate attention to detail.
• Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
• Be well organised with the ability to prioritise competing workloads.
• Be patient and sensitive while remaining objective and open minded.
• Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
• Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.
• Have a natural interest in helping people with a curiosity to probe for further information where required.
• Have an interest in politics and the Mid Scotland and Fife region.

The Office of Lorna Slater MSP (based in The Scottish Parliament) is looking for a caseworker who is organised, patient, sensitive, and has a natural interest in helping people.

MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

Responsibilities

• Complete oversight of casework management

• Supporting with keeping casework up to date and responding to public enquiries.

• Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.

• Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.

• Advocating on constituent’s behalf with relevant bodies to resolve matters.

• Producing reports and monitoring media trends on my behalf.

• Conducting basic research and surveys.

• Investigating patterns of enquiries and producing reports.

• Monitoring local and regional media and generating media coverage.

• Briefing me and drafting responses.

• Reviewing constituent records and documentation in line with casework GDPR requirements.

• Ensuring casework filing systems, both electronic and manual, are kept up-to-date in line with GDPR requirements.

About You

• Have excellent organisational skills while being flexible in prioritising workloads during busy times.

• Have excellent communications skills, with accurate attention to detail and the ability to work effectively with colleagues.

• Be patient and sensitive while remaining objective and open minded.

• Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.

• Be acutely aware of the responsibility of representing those unable to do so themselves in certain situations.

• Have a natural interest in helping people with a curiosity to probe for further information where required.

For any questions about the role please contact: Kayleigh.O'Neill@Parliament.scot