Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

We developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives.

To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of roles.

If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

We are looking for a Communications Officer to support our team in Scotland to respond to Scottish media enquiries, delivering campaigns to influence health policy and support our fundraising and engagement comms activity.

Reporting to the PR Manager, the role will help deliver key media campaigns that call for change to support people to rebuild their lives after stroke.

Key responsibilities will include:

• Working as a team to deliver a proactive, effective and 24/7 press office, building relationships with identified media and opinion formers, and ensure timely media responses based on organisational and reputational priorities.
• Working with the Campaigns and Public Affairs team to deliver influencing activity to key health board stakeholders, Stroke Association campaigners and the general public.
• Working with the Stories team to identify and deploy the real stories of the stroke survivors we work for.

You will have experience of:

• Generating media coverage in Scotland, ideally in the charity sector.
• Using media to deliver calls to action to the public (eg donating, fundraising, campaigning) and/or decision makers (eg policy change).
• Planning, executing and monitoring media plans against identified briefs and overarching objectives.
• Working alongside Policy and Public Affairs colleagues.
• Creating, posting, and managing social media content.
• Reputation management and working with crisis communications teams.
• Working with colleagues from across an organisation to identify media volunteers (case studies) and developing stories to deliver media coverage.

This role requires occasional travel across the UK to attend team days, conferences and researcher events. Candidates must be able to meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

We have an exciting opportunity to join our Income Generation and Engagement Team as a CRM Database Coordinator!

As a CRM Database Coordinator, you will support the promotion of all CHAS supporter activities and products by developing cost effective marketing across all channels and maximising value from existing and potential supporters.

You will be part of a small team providing specialist technical expertise in the day-to-day running and management of the CRM and the relevant processes and procedures which allow the smooth management of data and financial information.

About you

• You will have demonstrable knowledge of CRM Databases, Excel and Microsoft Office Software Applications.
• An enthusiasm for data, with significant experience in the coordination and administration of databases and working knowledge of GDPR
• Relevant industry qualifications, with demonstrable commitment to continuous professional development.
• Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across the organisation.
• Meticulous approach to planning, strong problem solving skills and excellent attention to detail
• Accountable for self, actions and decisions
• An innovative and tenacious individual with a real team-working ethic that identifies with CHAS’s core values, vision and purpose.

About the Company

“St Andrew’s First Aid is a long-standing charity formed in 1882 as St Andrew’s Ambulance Association by doctors and businessmen in Glasgow who showed concern for the number injuries during the rapid growth of industrial cities.

As Scotland’s leading first aid charity, St Andrew’s First Aid has an impressive country-wide network of First Aiders ready to provide support at hundreds of events. The organisation aims to provide the highest standards of first aid and to share their knowledge through training and education to the public.

In addition to providing first aid services, the charity also runs a number of projects aimed at building strong and safer communities in Scotland. With the Scottish Government they aim to equip 500,000 people with CPR skills, increasing the number of bystanders to help in an emergency thereby increasing the number of survivors.”

To learn more about St Andrew’s First Aid, please visit firstaid.org.uk

The Role

As Volunteer Training Officer, you will be responsible for for the delivery and/or assessment of all Association first aid and related courses for volunteers, as well as for developing and maintaining volunteer training infrastructure within the organisation.

Reporting to the Volunteer Development Manager, your main responsibilities will include:

• To deliver training courses and conduct assessments to a consistent and fair standard in accordance with St Andrew’s First Aid requirements.
• To maintain current competence and continuous personal development, in accordance with the St Andrew’s First Aid National Headquarters Training Department requirements.
• To act as a point of contact for first aid advice.
• To assist in the planning, coordination and delivery of activities and training involving volunteers
• Promote positive and productive working relationships between volunteers, staff and other stakeholders
• To develop and maintain volunteer training infrastructure including volunteer trainer/assessor recruitment and development

The full range of tasks can be viewed in the attached job description. This job description describes the practical purpose and main elements of the job. It’s sole purpose is to act as a guide to the nature and main duties of the job as they exist currently, but is not intended as a wholly comprehensive or permanent schedule.

In addition to the duties highlighted, the organisation operates a flexible approach to its activities and the post holder may accordingly be called upon to undertake any other duties from time to time as circumstances warrant.

An element of unsocial hours will be required to be undertaken.

Requirements

The individual will have experience in the planning, co-ordination, delivery and

assessment of large volumes of first aid courses. The person should also be proficient in the use of Microsoft Office.

This role would best suit an individual with a passion for and experience of volunteering or working in the third sector, or any other relevant experience.

The ideal person will be very people-orientated, pro-active and flexible. You’ll be outgoing, friendly with good communication skills and be able to fit in wherever the job takes you.

If you have any questions about this role or the organisation please contact stacey.jubb@firstaid.org.uk.