Do you want to front an amazing team and the delivery of services health and care services which make a difference to the lives of people across the North and North East of Scotland?

This could be the role for you. We have a fantastic opportunity for a people leader, ideally with regulated service experience, to join our Health and Care team as a Health Operations Manager.

What does a day in the life of Health Operations Manager look like?

• You will guide the local management team producing a range of health and care services.
• You will also be a key part of our national leadership team. Here you will drive growth and development of our services so we can meet reach more people with greater impact across Scotland. This should help us to increase our reach of care and support to vulnerable people. Thus, enhancing the reputation and influence of British Red Cross in this field.
• You will oversee and lead the day-to-day function of all aspects of the British Red Cross Health and Care Services. This will include leading, managing and developing a service delivery team of staff and volunteers. These services focus on supporting people to get home from hospital and on enabling them to live freely at home. Ultimately preventing admission or readmission and tackling social seclusion.
• You will be a key strategic point of engagement with local stakeholders (including commissioners). You will be responsible for meeting our contractual obligations, including quality, KPIs and financial performance. You will also work closely with our business development team to develop opportunities across Scotland.

To be a successful Health Operations Manager, you’ll need:

• Experience of successful operational management of health / social care-related services. Ensuring regulated activities meet the required standards.
• Experience of developing services with NHS or Local Government partners and achieving agreed outcomes.
• Public speaking and presentation skills. Influencing people and making an impact with your message.
• IT literate. Experience of using Microsoft email, word processing and spreadsheet packages.
• Demonstrable experience of managing staff, volunteers, and projects.
• An awareness of the needs of vulnerable people, with the ability to improve the services we provide for them.
• Budgeting and financial management experience.
• Organisational skills and the ability to manage a demanding workload.
• Able to work and travel extensively throughout the North East & East of Scotland on a regular basis as appropriate, and more widely in Scotland as required.

In return for your commitment and expertise, you’ll get:

• Holidays –You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
• Pension scheme – We offer up to 6% contributory pension.
• Flexible working – We will do what we can to make sure you work in a way that suits you.
• Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
• Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
• Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
• Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
• Cycle2Work – The cycle to work scheme enables you to lease a bicycle.
• Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.

We have an exciting opportunity for an experienced health and social care practice assessor to join our national Learning and Development team.

As a SVQ Assessor/Internal Verifier, you will work remotely within our internal SQA Approved Centre, which was awarded “high confidence” from SQA and “outstanding” feedback in our latest external verifications. You will predominantly support our staff in services in Fife, Forth Valley, the Lothians and the Borders to gain their qualifications in SVQ Level 2, 3 or 4 Social Services and Healthcare. You may also support candidates from other service areas as required.

You’ll lead candidates through their induction onto their qualification, plan assessments, provide learner support and assess holistically. You’ll be passionate about learning and experienced in offering additional learner support to suit a variety of learning styles and abilities. You will have strong organisational and communication skills, be comfortable and confident in the use of online tools such as Microsoft Teams, Zoom and MS Office.

Working with around 30 candidates a year, we support candidates to complete most of their awards remotely via e-portfolio, but travel is required for direct observations and to support candidates. Flexibility and willingness to travel are essential to the role, which involves a combination of remote home-based working and travel to our services/office locations. Travel to other regions of Scotland may be required from time to time.

You must have a valid UK driving licence and access to your own car.

The post requires you to have a minimum of 2 years’ experience in Health and Social Care and a care qualification at SVQ Level 3, or equivalent. Ideally you will hold an SVQ Assessor and an Internal Verifier award, alternatively you must have a willingness to work towards these professional qualifications.

CAREERS THAT CARE

Do you have experience of working with vulnerable people and an understanding of alcohol and other drugs related harm?

If this is you, we have an exciting opportunity in North East Edinburgh Service for experienced Lead Practitioners in the field of Alcohol and Other Drugs.

These full and part time roles are working Monday to Friday with the occasional evenings.

About the role

This is an exciting opportunity for a Lead Practitioner, unlike other support roles, with Turning Point Scotland, no two days are the same!

You will be responsible for being the first point of contact carrying out initial assessments, building trusting relationships and ongoing keyworker support with communication an essential part of the role.

You will also be expected to work in a groupwork setting and/or provide Assertive Outreach to individual’s homes, GP practices and across multiple community settings in the North East of Edinburgh. You will be offering harm reduction advice and interventions to some of the most vulnerable and high-risk people who use drugs. These individuals may have had multiple non-fatal overdoses and are not currently engaged with treatment and or support services.

About You

As our Lead Practitioner, you will have knowledge and experience of drug and alcohol related harm. You will be working within the service delivery rota of Monday to Friday. Alongside the Service Manager and the Service Coordinator to direct and manage the day to day support within the Edinburgh Service ensuring advanced level of social care support including responsibility for service delivery and development which includes providing line management support to the staff team.

You will be passionate and committed and be creative in ways of engaging people, including home visits (alongside a colleague) offering support in the community. Making a difference to people’s lives, you will continue providing support until they are able to engage in more structured support within the hub.

About Us – North East Edinburgh Recovery Hub

The North East Recovery Hub offers a full range of drug and alcohol treatment and support services. We are a multi - disciplinary team comprising of Voluntary Sector, NHS and social work staff. We are based with our main office in Leith and working across our satellite location in Craigmillar.

Turning Point Scotland offers a Salary Matching opportunity within the salary scale points.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.