Glasgow South Carers Centre provides services to unpaid family Carers, who look after a family member or friend who cannot manage alone due to illness or disability, including Young Carers and their families.

Applicants must have an understanding of and commitment to the needs of carers, have excellent written and oral communication skills, have experience of support planning, providing an information and advice service, planning and delivery of services to support carers, have strong admin, communication and organisational skills and have a knowledge and understanding of the policy drivers for unpaid carers, especially in relation to the Carers Act.

Although experience is desirable, a willingness and commitment to learning is key, underpinned by strong admin, communication, and organisational skills.

Working alongside our Carers Support Workers and directly with Carers, our TPSC will source appropriate providers to deliver a range of online, digital and face to face training for carers. Organise and promote training and provide Peer Support opportunities which will enable Carers to manage their caring role and maintain their own health and wellbeing.

Glasgow South Carers Centre provides services to unpaid family Carers, who look after a family member or friend who cannot manage alone due to illness or disability, including Young Carers and their families.

Applicants must have an understanding of and commitment to the needs of carers, have excellent written and oral communication skills, have experience of support planning, providing an information and advice service, planning and delivery of services to support carers, have strong admin, communication and organisational skills and have a knowledge and understanding of the policy drivers for unpaid carers, especially in relation to the Carers Act.

Although experience is desirable, a willingness and commitment to learning is key, underpinned by strong admin, communication, and organisational skills.

Working alongside a team of Carers Support Workers and directly with Carers, the Family Support Worker should have a relevant qualification in health or social care and/or work experience appropriate for this post.

Candidates will need an understanding of the issues carers face, experience of outcome focussed case management using person-centred, strength-based support planning to enable Carers to manage their caring role and maintain their own health and wellbeing.

Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit