- Advertised from 21st October 2022
- 35 hours per week, usually Monday to Friday, 9am – 5pm with flexibility
- Generous holiday allowance starting at 28 days a year (plus you get extra fixed days off for Christmas, New Year and Easter!) • A generous pension scheme is available.
Role
WHAT’S THE JOB?
We are looking for someone who is empathetic, caring, and a great communicator to join our Student Engagement team within our Advice Hub and make sure students get the best support while at university. The main parts of the role are:
• Giving students advice and support
• Creating new ways to help students help themselves, and helping to digitise our service
• Capturing data and trends so we can proactively improve life for students
What we’re looking for is someone who wants to make a difference and help students who may be struggling. We don’t expect you to come in knowing everything, but the ideal candidate will have an idea of student issues and be keen to learn everything they can to support students effectively.
This is a full-time job – working 35 hours per week, usually Monday to Friday, 9am – 5pm, although flexibility is expected depending on what we have going on so some evening and weekend work may be required.
This role is a fixed-term position for 12 months.
WHO ARE WE?
We are Heriot-Watt University Student Union, and we have one simple purpose, putting students first, always. We are led by elected student officers, who are guided and supported by staff to make students are represented across all areas of university life, with opportunities to expand their skills and employability while making meaningful and lifelong connections.
Ultimately our main goal is to make sure that Heriot-Watt students have THE BEST TIME whilst studying here. We live by five values – we are fun, welcoming, brave, empowering and student focused.
You’ll join a friendly, hardworking and professional team and have a real opportunity to make a difference to our members – while having some fun along the way. We have a display of staff baby photos in our office, and a gallery of our photocopied faces which we will probably ask you to add to!
WHAT DO YOU GET?
• Starting salary of £22,432 per year
• Generous holiday allowance starting at 28 days a year (plus you get extra fixed days off for Christmas, New Year and Easter!)
• A generous pension scheme is available
• Staff discount in Liberty’s, Geordies and The Shop
• Access to our Employee Assistance Program
• A fun working environment that is filled with a lot of opportunities for development
• Most importantly...you’ll get that warm fuzzy feeling inside that you’re helping the students of HW make the most of their time at university!
WHAT MIGHT A TYPICAL DAY LOOK LIKE?
You start your day by checking the Advice Hub emails. Exam results were released yesterday so lots of enquiries were sent in overnight. You have a quick check in with the other Advisors to discuss how you’re going to tackle the volume of emails, and then you start to reply to them based on how urgent they are.
A student emailed because they haven’t got the results they wanted in their re-sit and they want to appeal their grade. You send them through guidance, but they are very confused. You ask them to try writing their appeal and offer to meet them at 2pm to have a look at it.
It’s 10am so you open the Advice Hub door, there is a student waiting who is struggling for money. You explain the funding available to them through the University hardship funds, clarify how to submit an application and organise a couple of Asda vouchers from the Advice Hub’s Voucher Scheme to help them until they get a response. You update the information on the Voucher Scheme spreadsheet and make a note on the case management system.
Next you have a meeting with the Full-time Officers to explain the three biggest areas students are facing issues: accommodation, disciplinaries & appeals, and cost of living. You give statistics and a few anonymised examples. They have the Student Experience Group meeting with the University later today, so this information is key.
You go back to emails and update the template for academic appeals, so it has the most current information. You check in with the other Advisors to see if anything else needs to be added.
You’re covering the Advice Hub enquiry desk from 1 'til 2pm today so you head for an early lunch. You make sure there’s another advisor to cover the enquiries desk and pop over to the Union building to grab some food and take a break.
You come back to a queue outside the Advice Hub door, so you go to each student in turn and respond to the simple queries. Once the queue is gone you take over the enquiries desk while the other advisor takes their break. Lots of students popping in are picking up free condoms and sanitary products. You also have a few students who are lost, so you show them where to go. Others have more complex issues, so you schedule appointments for them. You keep a track of everyone who is coming in.
It’s 2pm so time for your catch up with the student who wanted support with appeals. You explain the appeals process again, and the evidence they may need to submit. They haven’t written a draft of their appeal yet, so you emphasise that you can’t write it for them, but you will read over it once they’ve completed it - they thank you for your help and head off.
An international student has contacted you because they are having issues with their visa. You empathise with their situation, explain that the Advice Hub can’t offer advice on visas, and give them details for who to contact in the University.
You have a bit of time, so you update the Frequently Asked Questions on the website. You also send the marketing team some information for students about a Therapets event you’re organising in a few weeks.
It’s nearly the end of the day and things have quietened down a bit, so you replenish the condom and sanitary item stock as they are running low.
Phew, another great day over. You spend 5 minutes writing out your to-do list for tomorrow, say goodbye to the other advisors and head home.
IS THIS JOB FOR YOU?
If you answer yes to these questions, then apply now!
• Are you interested in a career within advice, wellbeing, counselling or so on? This role is a great first step to enter this type of career!
• Do you love helping people who are facing challenges?
• Are you empathetic and caring?
• Could you handle difficult case work?
• Do you understand the current issues students might be facing?
• Does working with students and staff from a range of different countries, backgrounds and cultures sound appealing to you?
• Could you digest complex policies and communicate that in a clear way to students?
• Do you like taking on detective work to find the answers to questions?
• Are you good at juggling lots of competing priorities?
• Can you handle answering the same questions over and over, with patience and a smile?
• Can you work on your own initiative and be proactive with tasks?
• Are you a team player who is happy to chip in and help wherever possible?
REGARDLESS OF THE ROLE, OUR TEAM CAN DEMONSTRATE OUR VALUES...
• Make sure everything we do is inclusive to students, regardless of background, culture, or experience by being welcoming
• Be brave and take a few risks to push yourself out of your comfort zone and encourage students to do the same!
• Encourage students’ creativity and empower them to make their ideas a reality
• Enjoy every minute of the job by making sure you have fun
• Make sure you’re student focused in everything you do
If you want to have an informal chat about the job, please contact Genna Nesbitt, Student Engagement Manager: g.nesbitt@hw.ac.uk.
Application notes
SOUNDS GREAT, WHAT NEXT?
If you think this sounds like the job for you then visit our websiteand fill in our online application form. Please take the time to tell us why we should pick you to work for us. Relate your experience and skills to the job description, especially the person specification!
Applications close at midnight on the evening of Thursday the 3rd November 2022. Interviews will be on Tuesday the 8th November 2022 in person at our Riccarton Campus.
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Project Workers
- Full time or Part time
- Sessional
- On site: Edinburgh sites (St Margarets House and Links House)
- Closing 19th December 2025
We are currently recruiting Project Workers to work within our Edinburgh services. You will be joining our dedicated team supporting adults with learning disabilities and autism to reach their individual goals and ambitions.
Rate:£12.60 per hour
Working Hours: 10:00 – 16:00, Monday – Friday, with full time hours at 30 per week
Contract Type:Permanent, Full Time & Part Time: we’d love to hear from all applicants interested in part time or full time work, however we won’t be able to consider applicants looking to work less than 2 days per week.
Holiday:30 days pro rata, enhanced at 3 years’ service by an additional day (pro rata) per year thereafter, up to a maximum of 5 days. Upmo regularly closes during the Christmas/New Year period.
About the role
As a Project Worker, you will be part of an enthusiastic and creative team who provide daily support to adults with learning disabilities and autism as they participate in workshop activities of their choosing within our site-based services, and café sites.
This role includes supporting students on a 1:1 basis, facilitating workshops, and supporting people with personal care tasks throughout the day such as assistance with eating and drinking, toileting needs, and other private hygiene needs.
For this vacancy, we are particularly interested in hearing from individuals with musical and performance skills, but will consider those with all round skills for our services, which run varied workshops throughout the week which involve the following areas: art & crafts, IT, music, drama, dance, cooking, gardening, and outdoor activities.
While previous experience in care or support is highly advantageous, it is not required as we provide full training and ongoing support to our staff team.
About Intercultural Youth Scotland (IYS)
Intercultural Youth Scotland (IYS) is Scotland’s leading youth charity for Black and People of Colour (BPoC) children and young people. We work to empower, support and advocate for young people of colour across Scotland through a range of programmes designed to meet their diverse and intersectional needs.
As a national voice for equity, inclusion and social change, we are committed to building a fairer Scotland where young people of colour are valued, heard and supported to lead positive change.
About the Role
We’re looking for an experienced Fundraising Coordinator to help us secure sustainable funding from grants, trusts, foundations and corporate partnerships.
This role is central to ensuring IYS has the resources needed to deepen our impact, grow our work and strengthen youth-led change across Scotland.
Working collaboratively with internal teams, you will lead applications, manage our funding pipeline, build relationships with funders and support fundraising campaigns, ensuring all activity aligns with IYS’s mission, vision and values.
What You’ll Do
As the Fundraising Coordinator, your key responsibilities will include:
Developing and delivering fundraising strategies that support long-term sustainability.
Identifying and pursuing funding opportunities across Trusts, Foundations, Commissions and Tenders.
Leading the preparation of high-quality, persuasive and values-led funding applications.
Managing the funding pipeline, stewardship activity and reporting deadlines.
Building and sustaining meaningful relationships with funders and partners.
Supporting income forecasting alongside the Finance and Operations Manager.
Researching trends in grant-making, ethical fundraising and racial equity.
Supporting digital and community fundraising campaigns.
Coordinating fundraising events as required.
Working collaboratively with programme teams to gather stories, evidence and outcomes for proposals and reports.
Ensuring fundraising activity strengthens IYS’s mission and builds power with BPoC communities.
About You
We’d love to hear from you if you can demonstrate:
Essential Criteria
- Proven experience in fundraising, particularly grant writing and/or corporate partnerships.
- Excellent writing and storytelling skills, with the ability to craft compelling, values-led proposals.
- Ability to build strong and trusting relationships with funders and stakeholders.
- Strong organisational skills with the ability to manage multiple deadlines independently.
- Understanding of equity, anti-racism and justice in the context of fundraising.
- Experience using CRM systems (e.g. Salesforce, Raiser’s Edge).
- High attention to detail and a proactive working style.
- Passion for youth empowerment and community-led change.
- Excellent interpersonal and communication skills.
Desirable Criteria
- Knowledge of the Scottish funding landscape.
- Understanding of the social, political and human rights issues affecting BPoC young people.
- Experience supporting fundraising events or digital campaigns.
Working with Children and Young People
Employment is conditional upon a successful PVG and safeguarding check.
Our Commitment to Equity, Diversity and Inclusion
We are committed to creating an inclusive environment where everyone feels valued, respected and empowered to contribute their unique perspectives and experiences.
We are proud of our diverse and passionate team, and we warmly welcome applications from all backgrounds who share our values and our commitment to making a positive difference in the lives of young people.
What We Offer
- The opportunity to make a real difference to young people’s lives
- 7 weeks’ paid leave per year (inclusive of public holidays)
- Employee Assistance provision
- Flexible, hybrid working model
Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
Family Support Worker (Children, Young People and Parents/Carers)
- Full time
- £23,549 – £29,669
- Hybrid: Hamilton
- Closing 23rd January 2026
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.
The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations. This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
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