Major Tasks
To be a subject expert on benefits and welfare related areas.
Prepare and brief colleagues and departments as required.
Main Job Activities
1. To be a subject expert:
Understanding the rules, laws and regulations within the relevant subject area.
Review and highlight key information to colleagues from relevant literature, journals, and reports.
Identify areas of improvement for the organisation’s advice service, working with colleagues to implement strategic development plans.
Support relevant marketing and media activities.
2. To influence the operational processes associated with the relevant subject area:
Identifying and implementing key improvements across both advisor and customer journeys.
Strong depth of understanding related to enquiry patterns and trends.
Planning and horizon scanning to provide the most up-to-date information for our advisors.
3. Identify and develop collaborative partnerships with stakeholders within the subject area:
Partnership working with organisations we are currently engaged with, in addition to establishing possible new partnership opportunities with those we are not.
Monitoring, understanding, and responding to external consultations and changes within the relevant subject area.
4. Prepare and brief both senior colleagues and external stakeholders as required:
Regular development of reports and written briefings.
Inform and collaborate with our internal training department to influence training content.
Support advisory staff when required, providing subject specific guidance.
5. To undertake any other duties as reasonably requested by Line Manager.
Purpose
We are currently in search of a passionate and experienced Learning and Development Trainer. This pivotal role is dedicated to crafting and delivering comprehensive training programs meticulously tailored to empower our staff members with the essential skills and knowledge they need. These programs are designed to enhance proficiency across our advice lines, encompassing benefits and debt.
It is essential that you have experience in welfare benefits and/or debt as well as delivering innovative and practical training.
Major Duties
Ensuring training courses are researched, created, and delivered to a high standard, using the latest developments and technology.
Monitoring and assessing the skill level of each member of staff within the organisation. Ensuring that all team members have the level of knowledge to perform at a high level.
Maintaining the external training accreditations awarded to the organisation.
Maintaining knowledge of the latest developments within the knowledge areas the organisation addresses as well as the latest learning and development techniques.
Join Our Dynamic Team! Be a Non-Executive Board Member at West College Scotland!
Are you passionate about education, community development, and making a positive impact? West College Scotland (WCS) is looking for enthusiastic, dedicated individuals with enquiring minds to join our leadership team as Non-Executive Board Members.
Why West College Scotland?
At West College Scotland, we believe in using the transformative power of education, learning and skills to unlock people’s potential and enable their success – with around 24,000 students every year trusting WCS to support them on their learning journeys.
Our students are at the heart of everything we do, with West College’s team working to help transform people’s lives, to equip them for the world of work, and to provide them with the knowledge and skills that will enable them to make positive contributions to their communities.
As a Non-Executive Board Member, you will play a crucial role in helping steer our college to sustained success. With a commitment to innovation, community, and business engagement, WCS is a hub of inspiration and opportunity - teaching today, to provide the workforce of tomorrow.
Your Chance to Make a Difference!
As a Board Member, you will have the unique opportunity to contribute your expertise, ideas, and passion to influence the strategic direction of West College Scotland. Your insights will shape and guide strategies, drive initiatives, and through good governance ensure that we continue to provide the highest quality education for our students, the best possible workplace for our 1000-strong team and be a fantastic business partner.
Diverse Perspectives Welcome!
Respect is at the core of who we are. We value diversity and inclusion, and we believe that a range of perspectives, walks of life and cultures makes us stronger. Whether you come from a background in education, business, or community development, your unique experiences and skills may be what WCS is looking for.
You may never have considered a Board position before, but your knowledge and ideas may be invaluable to us and could be a great opportunity for you to enhance your network and your own skills. WCS is especially keen to hear from those groups currently under-represented on Boards of Scottish public bodies, such as those from black, Asian, and ethnic minorities, people with disabilities, people aged under-50 and women. It is not essential that you live/work in areas where our campuses are based.
An Innovative, Collaborative and Supportive Environment!
Being a part of West College's Board means becoming a valued member of a collaborative team, choosing to undertake change and development to create value for our students, team and partners. It’s a chance to engage in meaningful discussions, exchange ideas, and work with other professionals to create an environment that fosters growth and success.
Children 1st has been providing financial wellbeing and debt advice to the families we connect with over the past 10 years. We are looking for a Senior advisor to join our team. We have a team that works flexibly to provide support to all families connected with Children 1st through a mix of local delivery in our Services and through a helpline.
Our team works flexibly with families covering debt, financial wellbeing and we are about to develop a fuller approach to energy advice with the creation of 2 energy lead posts. As one of our Senior advisors, you will lead and support our advice delivery. Providing support and supervision to our Money Advisors and offering advice to colleagues across the organisation. This includes our Leadership Team and Colleagues in local Services.
We are looking of someone that has good experience and knowledge in money advice and who is creative and able to support our team ad develop our financial wellbeing support for children and families across Scotland.
The role involves working with the team across Scotland and will involve some planned travel and we have various option in terms of a work base depending on the successful applicant’s location. Our approach to flexible working supports a hybrid approach between work and the Service.
Additional Information
Please note, you will be expected to travel across the central Belt of Scotland, therefore a driving license and access to vehicle is required.
A Value and Reward Review is in progress with the resultant changes being implemented from April 2024 onwards.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Scotland-based Legal Advisor to join our Legal Advice and Welfare Service.
Would you like to join our award-winning organisation?
About the role
Legal Advisors at Freedom from Torture deliver expert, detailed, advice to treatment clients and their clinicians on all areas of asylum and immigration law. There is a particular focus on complex, appeals rights exhausted cases where there is a risk of detention, and on supporting clients who are unrepresented. Legal Advisors review evidence produced by clinicians for use in clients’ asylum and immigration cases, ensuring that it complies with the standards required of a professional witness. Legal Advisors are also responsible for delivering internal and external training on a range of legal issues affecting torture survivors within the immigration and asylum system in the UK.
We are seeking to recruit a Legal Advisor for our Glasgow centre, who is a Scottish qualified legal professional with experience of advising on immigration and asylum matters within the Scottish legal system, and who could attend our Glasgow centre at least once every fortnight.
About you
You will be a legal professional qualified to practice in Scotland, with expertise in immigration and asylum law, particularly in relation to the legal protections available to survivors of torture. You will have experience of advising and representing clients in the Tribunals and Courts, including in judicial review claims. You will be able to communicate effectively and sensitively with people who have experienced trauma, and will be able to build professional relationships with a variety of colleagues both internally and externally. You will share our commitment to working with and empowering people who have experienced torture.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £47,655 - £54,445 pro rata per annum.
Looking for an opportunity to work for a flexible and family friendly organisation with good pay and conditions?
SCVO is the membership organisation for the voluntary sector in Scotland and we take pride in being a good employer. Our staff can work a blend of office and home working and flexible working requests are a ‘day one right’.
We are seeking an experienced Technical Support Engineer to join our dynamic IT team. Your role is crucial in ensuring smooth operation of systems and applications, providing comprehensive assistance across networks, servers, cloud, desktops, and more. You'll also support our Managed IT service for the voluntary sector, delivering support remotely and on-site to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
We strive for a fair and transparent interview process; if you are successful and selected for interview, we will share our interview questions with you at least 3 days before the interview date.
The Poverty Alliance are recruiting a Living Wage Project Assistant to support delivery of our highly successful national programme: Living Wage Scotland.
Living Wage Scotland was launched in 2014 by the Poverty Alliance to increase the number of employers that are recognised for paying their staff the real Living Wage. It is a partnership with the Living Wage Foundation, with Scottish Government as a key funder.
The Living Wage employer movement has grown to now over 3500 employers in Scotland, and over 14,000 across the UK. We have since expanded our engagement with employers on additional schemes that support fair work, namely Living Wage Places, Living Pension and Living Hours.
We are seeking a Living Wage Project Assistant to support our employer engagement, marketing and communications activities that contribute to the growth of the Living Wage employer movement in Scotland.
The post will suit a creative individual who has experience in creating written copy and social media content in a professional setting, has excellent verbal and written communication skills and outstanding organisation and prioritisation abilities but also a strong commitment to achieving social justice and a desire to tackle in-work poverty.
Responsibilities will include supporting internal and external communications activities, maintaining our website and social media platforms, contributing to the development of digital and print assets and materials relevant to the project aims (case studies, web materials, articles, promotional resources), supporting events (virtual and in-person), and supporting the delivery of Living Wage Scotland’s communications strategy.
The role will involve close collaborative work within a small team, and direct engagement with our growing network of accredited Living Wage employers.
Relationships Scotland is the largest provider of family and relationship support in the country. We offer relationship counselling, family mediation and child contact centres through a network of 21 Member Services across Scotland. Around 18,000 people receive a face-to-face service each year.
We are looking to appoint a new treasurer to join our Board. The treasurer will be responsible for overseeing financial matters on behalf of our Board and will be responsible for ensuring that the organisation has robust financial processes to ensure it meets its legal and constitutional requirements. While we encourage and welcome applicants of all backgrounds, we are keen to hear from candidates that have experience of charity financial management or are chartered in a suitable accountancy field.
This role would include four board meetings a year (currently a mix of in person and online), along with four online Office Bearer meetings each year, and our AGM.
We want our Board to reflect the diversity of the modern communities we work with, and value the benefits of having different experience and points of view on our Board. We particularly welcome applications from people living with a disability or long-term health condition, LGBTQ+ people, younger people and those from ethnic minority communities.
The Halliday Foundation meets both the immediate, practical needs and providing sustainable pathways out of poverty for people impacted by homelessness and deprivation - primarily in east end of Glasgow.
Using volunteers, the Halliday Foundation designs and delivers services to build self-esteem, reduce isolation, connect communities and develop employability skills. We build strong, trusting relationships free from stigma and judgement among the people who use our services, with donors and local community partners.
The Halliday Foundation have vacancies on the Board to oversee the management of the charity and ensure that it is financially viable, properly governed and complies with all relevant regulatory frameworks.
We are looking for individuals who can also add
• Legal – charity, employment, and commercial law
• Marketing / Fundraising
• Finance
• Strategic planning
• Grant writing
• Business development
• Governance
In addition to monitoring the charity’s governing work with volunteers and members, successful candidates should have a general interest in the health and well-being of those in poverty or those who are homeless and at-risk people and be able to contribute to the strategic work of the Board.
As a voluntary position, it will not be paid but travel and other expenses for attendance at meetings are reimbursed in line with our policy. As a local, inclusive charity we are keen this diversity continues to be reflected in our Board.
Fife Women’s Aid are looking to recruit a full-time support worker to join our Women’s Support Team.
Candidates should have good communication skills and a passion for supporting recovery from domestic abuse.
The successful applicants will have at least SVQ Level III or equivalent level of qualification in health and social care or other relevant subject, or a willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work on their own as well as part of a team. An ability to cover on-call is an advantage (additional payments are made for this role).
Please join us for an online session to find out more about FWA women’s services. This will be at 6.30pm on Wednesday 10th April 2024. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.