This is an exciting time to join Blackwood Housing Association as we create new team leader roles to deliver on our ambitious strategic direction, focused on delivering even better outcomes for our tenants and communities across Scotland. We’re looking for Team Leaders who are energised by change and motivated by purpose - leaders who want to help shape the future of housing services.

You’ll play a key role in leading teams through transformation, embedding new ways of working, and translating our strategic ambitions into real, day‑to‑day improvements for the people we serve. With opportunities to influence service development, support staff to thrive, and contribute to an organisation that is evolving and growing, this is a chance to build a leadership career that genuinely makes a difference.

What You’ll Be Doing

As a Housing Officer Team Leader, you will:

• Lead and support a team to deliver excellent, customer-focused housing services

• Ensure day-to-day operations comply with policies, procedures, and regulatory standards

• Drive performance across key areas such as tenancy sustainment, customer engagement, and void management

• Promote best practice and maintain up-to-date knowledge of housing legislation and professional standards

• Oversee accurate data management, reporting, and audit trail processes

• Support and supervise site-based staff alongside the wider management team

• Attend meetings across office locations as required

What We’re Looking For

We’re seeking someone who is:

• An experienced housing professional with strong knowledge of housing legislation and regulation

• A confident leader with the ability to motivate, coach, and develop a team

• Highly organised, with strong decision-making and problem-solving skills

• Committed to delivering excellent customer service and continuous improvement

• Comfortable working across multiple sites and collaborating with a range of stakeholders

Why Join Us?

• Opportunity to lead and shape high-quality housing services

• Work within a supportive and forward-thinking organisation

• Make a meaningful impact in communities across Scotland

• Ongoing professional development and career progression opportunities

Our employee benefits

• Access to Health and Wellbeing resources such as, 24 hour GP service, physiotherapy, 24/7 Employee Assistance Program and in-house Mental Health First Aiders

• Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums

• Discounts at major online and High Street retailers

This is an exciting time to join Blackwood Housing Association as we create new team leader roles to deliver on our ambitious strategic direction, focused on delivering even better outcomes for our tenants and communities across Scotland. We’re looking for Team Leaders who are energised by change and motivated by purpose - leaders who want to help shape the future of customer services.

You’ll play a key role in leading teams through transformation, embedding new ways of working, and translating our strategic ambitions into real, day‑to‑day improvements for the people we serve. With opportunities to influence service development, support staff to thrive, and contribute to an organisation that is evolving and growing, this is a chance to build a leadership career that genuinely makes a difference.

Key Responsibilities

• Lead, motivate, and support a team delivering front-line customer service

• Supervise day-to-day operations, ensuring KPIs and service standards are consistently met

• Oversee incoming and outgoing communications including calls, emails, and case management

• Handle Stage 1 complaints and support investigations into more complex cases

• Build strong working relationships with internal teams and external partners

• Act as a first point of contact across a wide range of housing services, including repairs, rent, allocations, and general enquiries

• Deliver training, coaching, and one-to-one performance reviews for team members

• Contribute to continuous improvement of customer service processes and procedures

• Support organisational initiatives and policy development

What We’re Looking For

• Proven experience in a customer service leadership or supervisory role

• Strong communication and interpersonal skills

• Ability to manage multiple priorities in a busy environment

• Experience handling complaints and resolving customer issues effectively

• A proactive approach to problem-solving and service improvement

• Passion for delivering excellent customer experiences

Why Join Us?

At Blackwood, we are committed to making a difference in people’s lives. You’ll be part of a supportive organisation that values innovation, collaboration, and continuous improvement.

We offer:

• Competitive salary

• Opportunities for professional development

• A supportive and inclusive working environment

• The chance to make a real impact in the community

Our employee benefits

• Access to Health and Wellbeing resources such as, 24 hour GP service, physiotherapy, 24/7 Employee Assistance Program and in-house Mental Health First Aiders

• Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums

• Discounts at major online and High Street retailers

Are you looking for a role where every day is different, and you work in a role that makes a real difference to people’s lives?

If so, this role may be the perfect opportunity for you!

About the service

The Moving Forward Service, delivered by Cyrenians, supports young people aged 15–19 in Edinburgh who are not in education, employment, or training (NEET). It provides early-stage employability support through a relationship-based, outreach approach. The service works both with young people - mainly in East Edinburgh- and their families across the city to address barriers and help them move towards positive outcomes.

About the role

This is a role combining Family Support Worker (3 days) and Young Person Keyworker (2 days).

• With young people: provide one-to-one, strengths-based support to help them identify goals, build confidence, and progress into education, training, or employment. This includes action planning, attending appointments, and working with partner agencies.
• With families: offer tailored, person-centred support on issues such as financial hardship, wellbeing, and access to services, including home visits and signposting.

The role involves lone working, outreach, multi-agency collaboration, safeguarding responsibilities, and maintaining accurate records. It also includes contributing to service delivery, monitoring, and ongoing development.

About you

You should be motivated, resilient, and organised individual committed to supporting disadvantaged young people and families. You have experience working with young people and/or families facing complex challenges, and understand issues linked to deprivation.

You can work independently and as part of a team, communicate effectively, manage your workload, and build strong relationships. Experience in employability pathways, welfare support, or outreach work is beneficial but not essential.

How we’ll support you

You’ll be working independently but with a supportive line manager. You will also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.

You can find out more about our impact and our values online.

Are you passionate about play, and ready to lead the practicalities of delivery?

We are seeking a Team Leader to coordinate and deliver high-quality, self-directed play opportunities across Midlothian. This is a hands-on leadership role, combining practical delivery with day-to-day coordination and line management of a small team.

About Play Midlothian

Play Midlothian is a registered charity (no. SC025474) working to enable every child in Midlothian to thrive through play by creating opportunities, removing barriers and addressing inequalities. We have an office base at the One Dalkeith Business Hub in central Dalkeith, but deliver services throughout Midlothian, and if commissioned, beyond.

About the Role

On appointment, the postholder will lead Out2Play, using the play rangers model of delivery to enable children to play out in greenspaces close to their homes.

The postholder will also staff other sessions run by Play Midlothian. We champion adventurous, self-directed play, with a focus on loose parts, and use varied community settings to create rich play opportunities. A high proportion of sessions take place outdoors, all year round.

Travel and transportation of play resources to multiple sites across Midlothian is required for successful delivery of our services. Most sessions take place after school hours and at weekends, with some during the school day, so flexibility is required, though we do aim to share out weekend working on a rota pattern so that everyone gets predictable weekends off.

This role would suit someone with playwork, youth work or family support experience who is ready to step into frontline management — or an existing manager looking for a values-led, varied, community-based role.

If you are enthusiastic about enabling children to play in their own ways, we would love to hear from you.

Charity Information

Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 21 local service providers for individuals, couples and families experiencing relationship breakdown. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.

Job Information

FM West is entering a new and exciting chapter of service led growth across our charity. We are seeking a Trust & Foundations Executive that can implement a realistic 1-year strategy with the aim of securing additional funding through a variety of funders. The funding we seek is both unrestricted and restricted funding which is key to meet future growth and objectives of the charity. In addition, the postholder will research well aligned funding bodies, complete evaluations and maintain key relationships with existing and new funders. The successful candidate can work within either office, or sometimes both and would mostly be office (not home working) based.

This is a rare opportunity to work in a small organisation where you can have real impact and real job satisfaction in our friendly small charity. You will see your financial data translating directly into high quality decision making. You'll provide financial advice to the Chief Officer and work closely with our Board of Trustees. We have a very supportive Finance Subcommittee, which currently includes two highly experienced Chartered Accountants.

Primary Purpose of the Role:

The overall purpose of the role is to maintain financial transparency and strong financial controls across the organisation. There will be a focus on managing grants and donations, supplier payments, and internal financial processes. We have a mixed income model with grants, donations and earned income. In 2023 we won ‘One to Watch’ at the Social Enterprise Scotland Awards. As we approach our 5th birthday, your role will be to help us achieve even greater sustainability and impact.

Key Attributes:

If you feel like you might not quite fulfil these criteria, that could just be a sign of healthy professional self-awareness! At heart we are a learning & development organisation, so we would encourage you to apply or get in touch with us for a friendly conversation to learn more.

• Strong attention to detail and high level of accuracy.
• Experience in a finance, accounting, or bookkeeping role.
• Proactive and self-motivated with strong organizational skills.
• Proficiency with systems such as QuickBooks or Xero, and with MS Excel.
• Strong verbal and written communication skills, with a proactive approach.
• Exceptional organisational skills, ability to prioritise, and work independently
• Ability to handle sensitive and confidential information with discretion.

Preferred:

• Experience either in charity accounting and/or a dynamic commercial environment
• Professional qualification or working toward accreditation (e.g. AAT, ACCA, CIMA)

Key responsibilities:

• Manage all restricted funds paid to our charity, ensuring the grant process runs smoothly from application and receipt all the way through to end of grant reporting.
• Use accounting platform to maintain organised and auditable financial records (we’re currently on Quickbooks but open to your suggestions to move to other systems)
• For our charitable trading income, help us to analyse how our business is performing.
• Work with the Chief Officer to prepare and continuously update 1-year up to 3-year forecasts and budgets (currently on MS Excel but open to your suggestions to move to other systems)
• Preparation and submission of Gift Aid claims / reports
• Prepare quarterly management accounts to our Board of Trustees. NB assistance will be given by the Finance Subcommittee.
• Provide accurate data for our annual Independent Examination and published Annual Accounts, including reporting to OSCR and Companies House. NB again, assistance will be given by the Finance Subcommittee and you will be working with our Independent Examiners who are a well-established firm of charity specialists.

Special features of the role:

Although this role does not involve routine contact with children, working for our youth charity is classed as protected work under the terms of the Protection of Vulnerable Groups (Scotland) Act 2007. This position is therefore subject to our rigorous safer recruitment policy. This will include PVG checks, detailed background checks and follow-ups on all references.

Fife Women’s Aid are looking to recruit a full-time member of staff to provide advice, advocacy, support and services to children, young people and families who have experienced domestic abuse. Applicants should have experience of providing support in a relevant social care setting.

The successful applicants will have at least SVQ Level III or equivalent level of qualification in childcare or other relevant subject, or equivalent experience and willingness to work towards a qualification.

The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work as part of a team as well as flexible hours to suit the needs of families. An ability to cover on-call is an advantage (additional payments are made for this role).

This will be at 6.30pm on 6.30pm on Thursday 16th April 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.

Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.

Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.

If you would like further information about the post, please contact Gill Birtley, Team Manager, at gill.birtley@fifewomensaid.org.uk

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery

Manage wildlife reserve operations across the West Reserves Management Area, including conservation and land management and monitoring of 3,700 hectares across ten wildlife reserves with a range of habitats, including blanket bog, heaths, fens, freshwater lochs, woodlands within the temperate rainforest zone, and a range of montane vegetation communities.

Representation and stakeholder engagement

Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork

Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management

Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems.

The successful candidate will ideally:

• HND in environmental conservation or similar (essential)
• Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
• Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
• Health and Safety legislation/procedures relating to outdoor working (essential)
• Evidence-based decision making (essential)
• Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential)
• Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
• Working knowledge of Controlled Activities Regulations (essential)
• Experience of delivering upland conservation projects including peatland restoration, non-native conifer plantation felling, extraction and restoration, and /or native woodland planting and regeneration.
• Experience of working within urban and rural areas of Scotland with specific reference to managing associated anthropogenic challenges, for example managing for wildlife conservation in areas of high footfall or remote rural locations.
• Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.
• Demonstrable knowledge of conservation and land management to mitigate against wildfire risk.
• Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development

If you would like more information, please email recruitment@scottishwildlifetrust.org.uk.

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

• Flexi time/Hybrid working
• Salary sacrifice Cycle to Work and pension schemes
• Weekly wellness hour
• Generous Sick pay allowance
• Enhanced maternity/paternity pay
• Training and Development focus

The role provides operational leadership across a defined operational area of the Trust’s reserves, ensuring land management, people management and community engagement deliver strong conservation outcomes. It involves leading and developing the local team, supporting volunteers and representing the Trust locally and nationally, whilst building robust relationships. The post oversees planning, delivery and quality assurance of reserve and project work, ensuring compliance with policies, health and safety and regulatory requirements. It also manages budgets, risks and ecological data, embedding evidenced based decision making and maintaining accurate documentation and supporting long-term site and project development. Through this combination of leadership and operational oversight, the role helps safeguard the Trust’s reserves and advance its conservation mission.

Main objectives:

Land management and project delivery

Manage wildlife reserve operations across the North Reserves Management Area, including conservation and land management and monitoring of 6,800 hectares across nine wildlife reserves with a range of habitats, including blanket bog, heaths, fens, maritime cliffs and grasslands, woodlands within the temperate rainforest zone, and montane vegetation communities.

Representation and stakeholder engagement

Build and maintain positive relationships with landowners, volunteers, contractors, communities and interested parties. Represent the Trust professionally at local, regional and national events and meetings, and proactively manage day‑to‑day issues with neighbours and partners.

People management and teamwork

Line manage and develop the operational area team, leading recruitment, induction and performance. Foster a positive organisational culture, support collaboration across teams, and act as the key local contact for members and volunteers. Help recruit, train and retain volunteers, and provide local operational insight to support fundraising, communications and policy work.

Information and operational management

Maintain risk registers, manage budgets, and promote a strong safety culture. Use ecological data to inform decision‑making, ensure data governance compliance, and support effective reporting and monitoring of conservation outcomes through internal systems.

The successful candidate will ideally:

• HND in environmental conservation or similar (essential)
• Degree / post graduate qualification in environmental conservation, countryside management or similar (desirable)
• Minimum three years in similar role – to include experience of management planning and coordinating practical conservation work (essential)
• Health and Safety legislation/procedures relating to outdoor working (essential)
• Evidence-based decision making (essential)
• Demonstrable experience of securing permissions and consents required for conservation and land management activities on Trust managed wildlife reserves, as well as identification, mitigation and management of practical constraints, including but not restricted to environmental, ecological and archaeological (essential)
• Working knowledge of Construction, Design and Management Regulations in context of conservation projects (essential)
• Working knowledge of Controlled Activities Regulations (essential)
• Experience of delivering upland conservation projects including peatland restoration, river restoration, conservation grazing and /or native woodland planting and regeneration.
• Experience of working within rural areas of Scotland.
• Demonstrable knowledge of upland deer management and conservation grazing for nature conservation purposes.
• Demonstrable knowledge of conservation and land management to mitigate against wildfire risk.
• Demonstrable experience of communicating the importance of maintaining and expanding healthy habitats for wildlife and people.

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development

If you would like more information, please email recruitment@scottishwildlifetrust.org.uk.

The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

• Flexi time/Hybrid working
• Salary sacrifice Cycle to Work and pension schemes
• Weekly wellness hour
• Generous Sick pay allowance
• Enhanced maternity/paternity pay
• Training and Development focus

About us:

For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The Role:

We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust’s ~600 volunteers through a variety of digital tools and platforms. Working as part of the Trust’s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation.

In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust’s online Volunteer Management System, supporting the volunteers and staff who use it.

This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required.

Main objectives

1. Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement.
2. Produce and maintain online volunteer training and support through the Trust’s e-learning platform.
3. Produce engaging volunteer communications such as e-newsletters, blogs and social media content.
4. Maintain the Trust’s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers.
5. Provide support for volunteers and volunteer managers who use the Trust’s volunteer management system.
6. Promote and further develop a volunteering culture for the Trust.

The successful candidate will ideally:

• Have experience creating a range of high-quality digital engagement resources
• Have experience using Content Management Systems
• Be motivational, enthusiastic and engaging
• Have excellent written and visual communication skills
• Have a good understanding of volunteer management and the volunteer experience
• Have a good understanding of GDPR and its relevance to volunteer management

What we offer:

• Salary sacrifice schemes including Cycle to Work & Pension schemes.
• We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
• One Wellness Hour per week
• Enhanced Pension rate upon completion of probation
• Sick Pay Allowance
• Enhanced Maternity/ Paternity Leave
• Training and Development

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

• Flexi time/Hybrid working
• Salary sacrifice Cycle to Work and pension schemes
• Weekly wellness hour
• Generous Sick pay allowance
• Enhanced maternity/paternity pay
• Training and Development focus