About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI engagement crew. This is an exciting new role for a strategic thinker and creative doer who will support volunteers, create memorable experiences and deliver campaigns that can really make a difference.

Your role

As Marketing and Visitor Experience Lead you will be audience focussed, ensuring our supporters, donors, volunteers and the general public have a great experience and join us, stay with us, advocate for us and feel part of the RNLI family.

What you’ll be doing in the role:

• Although based in Scotland, the role is expected to spend around 50% of its time delivering Scotland-specific activities, with the remaining 50% supporting wider Marketing & Visitor Experience Lead activities across the UK and Ireland, responding to business needs and priorities.

• Getting to know our audiences and ensuring that RNLI campaigns and experiences are relevant and supporter-centric

• Working with staff and volunteers to develop and deliver national, regional and local campaigns and experiences against income, engagement and behaviour change KPIs

• Working with staff and volunteers to design and develop inspiring and engaging visitor journeys and experiences within our lifeboat stations, museums and visitor centres

• Supporting and feeding into the development of the regional engagement plan. Being an active member of the regional engagement team in the Scotland, demonstrating the highest levels of collaborative working and collective responsibility

• Coaching, training and developing our team of Community Managers to deliver against marketing and visitor experience objectives, using your experience to improve their knowledge and skills

• Supporting volunteer recruitment, management and training of Lifeboat Visits Teams, Community Presenters and Campaign Ambassadors

About you

You’ll have a strong background in either a marketing or visitor experience development role; you’ll get to know your audiences, whether they are supporters, volunteers or supporters of the future and keep them front of mind when developing content across both physical experiences and campaigns.

Your energy and creative approach will motivate you to achieve targets and overcome barriers. You’ll be flexible and willing to travel to achieve results and work across the wider engagement team.

To be considered as the Marketing and Visitor Experience Lead, you will need:

• Significant achievements in engaging supporters, volunteers or the public in order to generate funds, increase engagement or change behaviour

• A proven track record in the areas of marketing campaign and/or visitor experience

• Exceptional written and verbal communication skills, including experience of audience insights, brand relevancy and targeted content creation

• People leadership skills, including high levels of emotional intelligence and problem-solving skills

• Experience of influencing at all levels and working collaboratively with others to lead and embed change and improvements

This role combines home-based working with a significant level of travel across Scotland and to other RNLI locations throughout the UK and Ireland, and occasional travel to our RNLI Support Centre in Poole.

This post requires a valid driving licence.

Children First Support Line

Could you play a vital role within our national Support Line, helping deliver Scotland's mission to eradicate child poverty?

Join Children First and be part of a once in a generation transformation in how families access help to alleviate crisis, prevent harm and build long-term stability to break the cycle of child poverty. Funded by the Scottish Government, we are doubling the size of our Support Line with the aim of supporting 7,500 more families across Scotland in the first year.

We've been preventing harm, supporting recovery and driving change since 1884 and our ambitious plans for the Support Line build on our experience of delivering cash-first, short, medium and long-term holistic support to families living in, or at risk of, poverty.

This is an exciting opportunity to join our growing multidisciplinary team and help ensure every family in Scotland has somewhere to turn when they need help.

About the Role

As a Support Line Triage Call Taker, you will be the first point of contact for children, young people, families, kinship carers and professionals seeking support from Children First.

Through telephone, webchat, email and outbound contact, you will provide a warm, compassionate and professional response, helping people feel heard, understood and supported from the moment they reach out.

Using skilled listening, effective questioning and sound judgement, you will gather information, assess needs and risks and connect people to the most appropriate support. You will play a key role in ensuring timely access to Children First services, including family support, money and debt advice, welfare rights support, energy support, kinship care advice and advocacy services, while helping families access wider community resources and partner support.

Working in a fast-paced contact centre environment, you will contribute to a service that strengthens families, reduces the impact of poverty and keeps children's safety, wellbeing and rights at the centre of everything we do.

What You'll Be Doing

Supporting Children and Families

• Providing a compassionate, professional and welcoming first response to families and professionals contacting the Support Line.

• Creating a safe environment where people feel listened to, respected and understood.

• Using effective questioning and assessment skills to understand individual circumstances, strengths and support needs.

• Undertaking initial assessments of need, vulnerability and risk.

• Identifying safeguarding concerns and taking appropriate action in line with Children First policies and procedures.

• Supporting children, families and carers to access the right help at the right time.

Information, Advice and Support

• Providing information, guidance and reassurance to families facing a range of challenges.

• Completing warm introductions and referrals to specialist Children First services.

• Supporting families to access emotional, practical and financial support.

• Helping families experiencing poverty, financial hardship, housing difficulties or social isolation connect with relevant services and resources.

• Processing applications for emergency supports including food and fuel assistance where appropriate.

Contact Centre Operations

• Managing inbound and outbound calls, emails and webchats efficiently and professionally.

• Supporting appointment scheduling, follow-up activity and queue management.

• Maintaining a positive experience for everyone using the service.

• Identifying repeat contacts, emerging themes and unmet need to help improve service delivery.

Working Together

• Developing positive working relationships with colleagues, volunteers and external partners.

• Building knowledge of local and national services including housing, employability, financial wellbeing and community support.

• Participating in supervision, reflective practice, training and team learning.

• Contributing to service development and continuous improvement.

What We're Looking For

We're looking for someone who is passionate about supporting children and families and who can build trust quickly through empathy, compassion and kindness.

You may come from a contact centre, customer service, advice, support, housing, employability, health, social care or community-based background.

You'll bring:

• Experience of speaking with people in a customer service, contact centre, helpline, advice or support role.

• Experience of supporting people who may be distressed, worried or facing challenging circumstances.

• Excellent communication and listening skills.

• The ability to gather information sensitively and make informed decisions about next steps.

• Confidence using digital systems and managing communications across multiple channels.

• Strong organisational skills and the ability to manage competing priorities.

• An understanding of the issues affecting children and families, including poverty, financial hardship and family wellbeing.

• A commitment to safeguarding, children's rights and relational practice.

• A willingness to learn and develop within a supportive and values-led organisation.

Our Values

Everything we do is guided by our values:

With Love

We put children first with compassion and kindness.

With Purpose

We work alongside families and partners to transform children's lives together.

With Strength

We do whatever it takes to protect Scotland's children.

What You'll Get From Us

At Children First, you'll be part of a values-led organisation committed to developing and supporting our people.

We offer:

• 40 days annual leave including public holidays.

• Contributory pension scheme.

• Flexible and hybrid working opportunities.

• Wellbeing support and health benefits.

• Blue Light Card discounts.

• Learning, training and career development opportunities.

• The opportunity to help shape an ambitious national service supporting thousands of families across Scotland.

Join Us

If you share our belief that every child in Scotland should grow up safe, loved and free from poverty and want to be part of a team that is transforming how families access support, we would love to hear from you.

Together, we can help alleviate crisis, prevent harm and build brighter futures for children and families across Scotland

Please visit the following link to learn about our recruitment events to meet our team, hear about our plans.

issuu.com/children_first/docs/children_first_support_line_recruitment_pack

Help shape brighter futures for children and families across Scotland

At Children First, we believe every child should be safe, loved and able to enjoy a happy childhood. As Scotland's national children's charity, we work alongside children, families and communities to protect children from harm, support recovery from trauma and abuse and create lasting change.

We are looking for a compassionate, skilled and motivated Community Partnership & Participation Worker to join our team and help strengthen the support available to children and families across Scotland.

In this exciting role, you will build trusted relationships with communities, services and partner organisations, helping families access the support they need while ensuring children's and families' voices influence how services are developed and improved.

This is an opportunity to make a meaningful difference by connecting people, strengthening local networks and helping shape services that respond to what matters most to children and families.

What you'll do

Working as part of our Support Line service, you will:

• Develop strong partnerships with community organisations, schools, health services, local authorities and third sector partners.
• Improve access to support for families experiencing poverty, inequality, kinship care challenges or concerns about a child's safety.
• Increase awareness of Children First Support Line and the range of help available to families across Scotland.
• Ensure children, young people and families have meaningful opportunities to share their experiences and help shape service development.
• Support participation, engagement and co-production activities, including events, consultations and focus groups.
• Build local knowledge of community resources and identify gaps, barriers and opportunities for support.
• Gather learning and insights that help us improve services and influence positive change for children and families.

What we're looking for

• You'll bring experience of community engagement, partnership working or participation practice, along with a genuine commitment to improving outcomes for children and families.

You'll also have:

• Experience working with children, young people, families or communities.
• Strong relationship-building and partnership skills.
• Excellent communication and facilitation abilities.
• An understanding of poverty, inequality and the barriers families can face when seeking support.
• Knowledge of children's rights and participation approaches.
• Experience of trauma-informed, strengths-based and relationship-based practice.
• The ability to work independently, manage competing priorities and maintain accurate records.
• Confidence using Microsoft Office and digital communication tools.

Who you are

We're looking for someone who:

• Believes in the power of children's voices.
• Values inclusion, participation and co-production.
• Builds trust quickly and works collaboratively with others.
• Is passionate about reducing inequality and improving children's lives.
• Brings warmth, curiosity and compassion to their work.
• Shares our commitment to safeguarding and promoting children's rights.

Why join Children First?

At Children First, our values guide everything we do:

With Love

We put children first, listening with compassion and kindness and standing alongside families when they need support most.

With Purpose

We work together with families, communities and partners to create lasting change and better outcomes for children.

With Strength

We do whatever it takes to protect Scotland's children and champion their rights.

You'll join a supportive organisation that values learning, innovation and collaboration, where your work will directly contribute to helping children and families thrive.

Equity, Diversity and Inclusion

We are committed to creating a diverse, inclusive and anti-racist organisation where everyone experiences a sense of belonging. We welcome applications from people of all backgrounds and lived experiences and particularly encourage applications from groups currently under-represented within our workforce.

Join us

If you're passionate about building stronger communities, amplifying children's voices and helping families access the support they need, we'd love to hear from you.

Together, with love, purpose and strength, we can help Scotland's children and families thrive.

The College seeks to appoint a Museum Cataloguer to catalogue museum object collections to agreed professional standards onto the College’s online catalogue CALM. The ideal candidate will have a postgraduate in museum studies, experience of cataloguing museum collections and an interest in the history of medicine.

The Role

Please refer to the Job Description for full details.

• This role will focus on producing accurate catalogue records.
• The role will also be responsible for updating cataloguing guidelines where appropriate.

Person Specification

• Experience working with museum collections.
• In-depth knowledge of museum cataloguing standards.
• Postgraduate qualification in museum studies.
• Possess excellent written and verbal communication skills.
• Ability to talk to, listen to, understand and influence multiple stakeholders, within the College community and externally.
• Methodical and organised with a keen attention to detail and accuracy.
• Ability to set and achieve targets.
• Ability to work independently, managing own workload, prioritising and organising time effectively.
• Experienced in the use of Microsoft Office including Outlook, Word and Excel.

Remuneration Package

The salary for this role will be £34,384 FTE per annum plus benefits. Additional benefits include:

• Pension: with employer contributions of 9%.
• Holidays: 23 days’ annual leave and 11 days’ public holiday/College close downs.
• Life assurance scheme.
• Long-term income protection scheme for those unable to work due to illness.
• Cycle to Work scheme.
• Discounted rates for use of the venue for personal events.

Safe Space is seeking an experienced professional Manager to lead and manage a small, specialised trauma team delivering specialised counselling services and groupwork to adults and young people who have experienced childhood sexual abuse. The team offers long-term counselling and a wide range of groupwork that is well established and successful within the Fife community.

We are looking for an individual who can:

• Commit to working flexibly and creatively with a small team of professionals within a variety of modalities.

• Be creative, open-minded and curious about the way the service can be delivered.

• Use excellent interpersonal skills to communicate with a wide range of people.

• Operate with autonomy in a collaborative and supportive way with a team who are skilled and experienced in their field.

What we offer

• An opportunity to lead a small close-knit team that delivers life-changing support services to clients who have experienced trauma

• A Board of Directors who are professional and supportive to the Manager and the team.

• A collaborative environment within a very small team.

Help us turn 110 years of heritage into opportunities for the future.

The Scottish Women's Institutes has been bringing women together to learn, share skills, build friendships and strengthen communities since 1917.

As we enter an exciting new chapter, we're looking for a Head of Business Development to help us grow our income, partnerships, reach and impact. This is a newly created role and a fantastic opportunity for someone who enjoys spotting opportunities and turning good ideas into sustainable activity.

Working directly with our Chief Executive and alongside our small national team, you'll lead the development of new income through fundraising, grants, sponsorship, corporate partnerships, philanthropic giving and commercial opportunities.

You'll build relationships with funders, businesses and organisations across Scotland; develop compelling funding and partnership proposals; create new sponsorship opportunities; and explore new ways in which SWI's brand, programmes, skills, heritage and national network can generate income and impact.

We're looking for someone who can:

• identify and develop new income opportunities;
• build a strong pipeline of funders, sponsors and partners;
• write compelling funding applications and partnership proposals;
• develop trusted relationships with businesses, funders and stakeholders;
• think commercially while understanding the values and purpose of a charity;
• spot opportunities for new products, partnerships and collaborations; and
• take an idea from an initial conversation through to a successful, deliverable project.

You don't necessarily need to have done all of these things in one job. You might currently work in fundraising, partnerships, business development, sponsorship, income generation or another role where building relationships and creating opportunities is central to what you do.

What matters is that you are proactive, commercially aware, a strong relationship-builder and excited by the opportunity to help shape the future of one of Scotland's most established membership organisations.

You'll be joining SWI at a particularly exciting time as we implement our new strategy and build on the opportunities created by our 110th anniversary.