Ross & Cromarty Citizens Advice Bureau is an independent and innovative advice organisation providing holistic advice and support to local people.

The Patient Advice and Support Service (PASS) was created by the Patient Rights (Scotland) Act which was passed in February 2011 to promote awareness of patient rights and responsibilities and provide advice and support to those wishing to give feedback or comments, or to raise concerns or complaints about NHS care received.

The PASS is provided by PASS Advisers who work from within CABx which exist to provide confidential, free, independent, and impartial advice to those who live and work in the local area. Each CAB provides a service to the people in the local area through its main office as well as through outreach provision in outlying areas.

Ross & Cromarty Citizens Advice Bureau is looking for a client-focused individual, to join as a Patient Advice and Support Service (PASS) Adviser to help ensure clients get the support they need to provide feedback or comments, or to raise concerns or complaints to the NHS so

The successful candidate must be able to demonstrate relevant recent experience. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems and Microsoft Office

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however, they choose to access it.

Employee benefits

Ross & Cromarty Citizens Advice Bureau offers excellent terms and conditions, including a total of 43 days (pro rata) annual leave including public holidays and a pension scheme with a 3% employer contribution (min. 5% employee contribution).

Ross & Cromarty Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

East Dunbartonshire Women’s Aid (EDWA) is looking for a passionate and skilled individual to join our team. We are looking for a Finance Officer who will be committed to our aims and values and who will bring extensive financial management experience and skills to our charity.

The main role of the post holder will be to oversee and manage the overall financial health of the charity, ensuring the sustainability of our services and providing financial monitoring information to our main funders and our Board of Trustees. As our Finance Officer, you’ll help ensure that every £1 donated creates maximum impact for the women, children and young people who need it most.

EDWA operates with a high level of funding from a variety of sources and applicants should therefore have at least two years’ experience of managing significant budgets with a high degree of autonomy and responsibility.

You are required to have the appropriate skills, experience and qualifications that are relevant to the duties outlined in the job description, including being proficient in the use of Sage One Payroll and Microsoft Excel.

You should have an understanding of the feminist analysis of domestic abuse and be willing to work within the group’s collective, non-hierarchical structure.

The role is based in Kirkintilloch with potential for home/flexible working as part of your working week. Attendance will be required at our weekly team meetings to fulfil collective management responsibilities.

As there may be times where you will informally meet women, children or young people using our services, this post is subject to a successful PVG scheme check. We will also require suitable references and completion of a satisfactory 6-month induction period.

Why work with us?

• Pension Contribution of 8%
• Optional on-call allowance of 7.5% (on completion of probationary period)
• 30 days’ annual leave per annum (entitlement for this post will be pro rata)
• 12 public holidays per annum (entitlement for this post will be pro rata)
• Training and development opportunities
• Reimbursement of mileage & necessary expenses
• Hybrid / flexible working opportunities
• Small and friendly team

Are you passionate about inspiring communities and helping improve the lives of people affected by cancer? We are seeking a passionate and proactive Schools and Community Fundraiser to build meaningful partnerships and inspire local support.

About the role

As Schools and Community Fundraiser, you will play a vital role in developing and delivering engaging fundraising initiatives across schools, community groups, and local networks. You will build strong relationships, inspire supporters, and create memorable campaigns that drive income and awareness.

Key responsibilities include:

• Developing and delivering a schools and community fundraising strategy
• Building and maintaining relationships with schools, community groups, and local organisations
• Creating engaging fundraising resources and campaigns
• Supporting supporters with fundraising ideas, materials, and guidance
• Planning and attending events, presentations, and outreach activities
• Working collaboratively with colleagues to maximise engagement and supporter experience

Benefits

• 40 days annual leave, inclusive of public holidays
• Generous pension contribution (7% employer / 3% employee)
• Opportunity to develop creative community fundraising initiatives and grow local support
• Supportive and collaborative working culture
• Access to an Employee Assistance Programme with 24/7 confidential wellbeing, financial and legal support

About you

You will be a motivated and engaging individual with a genuine passion for fundraising and community impact. You thrive on building relationships, inspiring others, and turning ideas into successful fundraising activity.

You will be confident in connecting with a wide range of audiences, from schools and community groups to individual supporters, and will be driven to grow income through creative and engaging initiatives.

You will bring:

• Experience in fundraising, community engagement, or a similar role
• Strong relationship-building skills, with the ability to inspire and engage supporters
• Excellent communication skills, both written and verbal
• The ability to develop creative fundraising ideas and deliver them effectively
• Strong organisational skills, with the ability to manage multiple activities and deadlines
• A proactive, self-motivated approach with a focus on achieving targets and outcomes
• Confidence in using databases and Microsoft Office
• Full UK driving licence.

This role involves work with children and is subject to a satisfactory PVG Scheme check

About the organisation

Beatson Cancer Charity supports and enhances the treatment, care and wellbeing of current, former and future cancer patients and their families. We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the advancement of cancer care.

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

• Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
• Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
• Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
• Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
• Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
• Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
• Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
• Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
• Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
• Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
• Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.

Specific Responsibilities

• Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
• Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
• Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
• Produce regular, insightful reporting on member recruitment, retention and churn, pipeline health and activity, and performance against agreed targets.
• Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
• Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
• Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
• With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved.

Person Specification

Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas.
• Collaborative - Involving two or more parties working together.
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination.
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs.

Essential Experience:

• Sales and marketing experience with good relationship/account management experience.
• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
• Experience of line managing a team of staff and volunteers as well as working with external agencies.
• Comfortable working to targets and being accountable for outcomes.

Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.
• Ability to communicate professionally and effectively at all levels of an organisation.
• Motivated to continually improve on past success and to challenge the status quo.
• Excellent interpersonal skills, including the ability to engage an audience.
• Self-motivated, resilient and outward-looking
• Ability to build strong, professional relationships with contacts of the charity.
• Ability to work as a team member with colleagues and across departments.
• Good IT skills (MS Office applications as a minimum) with analytical capability.
• An ability to travel independently; both regionally and nationally as required.
• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
• Willingness to promote and participate in relevant training and CPD.
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

We and enthusiastic person to join the Enquire communications team as an Assistant Communications Officer and contribute to the work to raise awareness of the Service and the information and advice we provide.

Your role will involve providing core communications support across the team for both internal and external communications and across a range of Service outputs including website, social media and information sessions or events. You will also provide administrative support across the wider Service team.

Enquire

This role will be based within Enquire. Enquire is the Scottish advice service for additional support for learning. Enquire provides a range of information and advice for families and professionals on supporting children and young people with additional support needs throughout their learning. Enquire have an accessible website, a helpline and run a series of free events throughout the year.

Enquire is funded by the Scottish Government and managed by Children in Scotland.

More about Enquire can be found here

About Children in Scotland

Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.

We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.

We are stronger together in driving lasting impact for Scotland’s children.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Bethany Christian Trust are looking for a Community Resettlement worker to support up to 10 tenants in the East End of Glasgow. The project provides support to individuals with tenancy sustainment, community engagement and the development of healthy social networks.

We are looking for a candidate who will deliver and continue to develop the service. A significant part of the role will be to facilitate life skills learning, both one-to-one and in a group work setting. This will involve the post holder creating and delivering structured resources as well as signposting on to other relevant support services.

The successful candidate will be organised and proactive with activities as well as maintaining ongoing relationships with our local church partner (Parkhead Nazarene and The Charter) and other organisations across the wider Glasgow area.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment. Successful applicants for this post will require membership of the PVG scheme.

A driver with their own vehicle is desirable.

Working as the Senior HR Officer within a busy and dynamic HR team, you will support people managers to build their people capability and give advice and guidance on current or recurring people challenges as well as developing and deploying expertise and advice that helps shape positive change.

Responsibilities & Success Factors:

Reporting to an HR Business Partner, the Senior HR Officer role is a generalist role, however the successful candidate will lead and develop our resourcing strategy, while rising to the challenge of recruiting in a competitive market.

Success in this role includes:

• To lead on the recruitment process in accordance with the Recruitment Policy and Safer Recruitment guidelines.
• Provide HR advice and support to managers on a range of HR issues, such as disciplinary, grievance and absence management.
• To support with HR data management.
• To support with areas of compliance within the organisation
• Support the development of our HR systems.
• Lead on, or working closely with the HR team, on organisational projects aligned to Carr Gomm’s strategic plan.
• Having an awareness of the aims of the organisation and actively working towards supporting these to be achieved through working groups and supportive actions.
• Effective communication within the HR team, wider organisation, external partners and interested parties.
• Strong administrative and organisational skills, including effective use of Office 365 and HRIS platforms to maintain accurate employee records, support reporting requirements and ensure compliant HR service delivery.

What we are looking for…

In our eyes, the best Senior HR Officers are proactive with a logical and organised mind whilst also being focused and flexible in both their outlook and approach. We expect that you will hold a professional HR qualification or be qualified by experience. We are particularly interested in applicants with experience of working in the social care sector.

Have you recently graduated from a course like communications, marketing or journalism with an interest in applying your skills to third sector communications?

Playlist for Life - UK's leading music and dementia charity - is seeking a Digital Communications Intern to support audience growth via a range of digital communications channels to its network. The aim is to support and enhance our work to improve the lives of people living with dementia through the use of personal playlists.

Playlist for Life provides vital support to families living with dementia by using music in care and support to improve quality of life. The charity has a simple vision: for everyone with dementia to have a unique personal playlist and for everyone who loves or cares for them to know how to use it.

If you are on top of social media trends, have a flair to boost engagement and help grow our network then we want to hear from you.

The Digital Communications Intern will work alongside the Senior Communications Officer as well as the wider team to reach our network and beyond through our digital communications and social media.

The job will be based in the reception area of the Association’s offices at Aspire Building, 16 Farmeloan Road, G73 1DL and will involve a range of duties including:

• Dealing with enquiries via the telephone and in person in the office
• Minute Taking
• Taking and reporting repairs and arranging suitable access
• Taking and processing payments
• Processing large mail shots
• Issuing surveys and collating responses
• Collating and issuing housing application packs
• Processing incoming applications for housing
• Stock control for office supplies
• Recording, scanning and filing safety records
• Assisting with the hospitality for visitors and meetings
• Processing incoming and outgoing mail
• IT proficient
• Any other admin duties as required by the Association

You will be an important member of the team providing administrative support to our operational teams with the ability to provide front line service provision to our customers. Consequently, you should have worked within the social rented sector, have recent knowledge and experience in administration, good knowledge of Microsoft word and excel, excellent interpersonal and communication skills. You will be required, always to promote the Association in a positive manner and uphold its good reputation.

GCU Students' Association exists to represent and support Glasgow Caledonian University (GCU) students to have the best university experience. All GCU students are automatically members of the Students' Association.

We are seeking a dedicated and student-focused Student Adviser to join our Advice Centre team. This is an exciting opportunity to make a meaningful difference to the student experience by providing high-quality advice, guidance, advocacy, and wellbeing support to GCU students throughout their academic journey.

The successful candidate will work closely with students facing a range of academic and personal challenges, helping them identify solutions and access appropriate support services. You will also play a key role in promoting student wellbeing initiatives.

You will be passionate about supporting students and confident managing sensitive situations with professionalism and empathy. Applicants must have experience in delivering advice work, advocacy or support work and have a positive approach, be highly motivated, possess good interpersonal skills, have a can-do attitude and enjoy working in a busy environment.

We are interested in capable employees of any age and welcome applications from people from a range of backgrounds. We want to foster a diverse and inclusive working environment.

Employees receive 46 days annual leave (that includes 13 bank holidays) per year and we have other enhanced benefits and policies to support employee wellbeing and care responsibilities. This includes our offices closing over the Christmas period. You may choose to opt into the Flexi-Time Policy and work from home at least one day per week.

Read our Job Description and Person Specification on our website. You can also read about our Mission, Vision and Values, Governance and Democracy Structure and Competency Framework to better understand us, the behaviours we seek and how we operate as a student-led organisation.