Jobs in Stirling North, Stirling

A unique opportunity to join a successful and growing conservation charity!

The Bumblebee Conservation Trust (the Trust) is looking for a full-time Individual Giving & Membership Officer.

Your primary role will be

• To provide an excellent customer service experience to the Trust’s members, donors, and supporters.
• Day-to-day management of the individual fundraising elements of the Trust’s Microsoft Dynamics Customer Relationship Management database, ensuring it is fit for purpose.
• With the Individual Giving Manager (IGM), implement strategic initiatives to develop and grow income from Membership, Individual Giving and Merchandise.

The Individual Giving and Membership Team raises unrestricted funds for the Trust and stewards the membership lifecycle. These significantly contribute to aim 5 of the Trust’s strategy to be a sustainable organisation. The team also has a key contribution to strategic aim 2, encouraging individuals to take action to help bumblebees.

You will be a highly organised and detail-focused individual with excellent customer service skills across phone, email and written communication. Strong verbal and written communication abilities, alongside high computer literacy in Microsoft Office 365, are essential. You will manage detailed administrative tasks and be comfortable maintaining live data on the fundraising CRM database. You will work collaboratively to identify and implement system and process improvements, building effective relationships across dispersed teams. You will be a proactive team player who can independently plan and prioritise their workload, while recognising development needs and undertaking training to adopt new tools and technologies.

Please refer to the job description and person specification for more details of the role.

This is a full-time post for 35 hours per week. Some overtime work may be required and a flexitime system is in place.

This post will be employed on a permanent basis based at the Trust’s office in Stirling.

The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.

At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.

About Us

Recyke-a-bike (part of Fallin Community Enterprises) has been in operation since 2005. We began as a small recycling social enterprise that quickly grew into a job club, using bike recycling as work experience for our members. Over the years we’ve seen a lot of growth and now offer training services and cycling outreach work, in addition to our bike recycling and sales through our well stocked and modestly priced shop.

Purpose

To support the delivery of the Bikeability programme in partnership with Cycling Scotland and Stirling and Clackmannanshire local authorities. The Outreach Worker and Cycle Trainer will also support the delivery of all cycling-based activities delivered by Recyke-a-bike.

Responsibilities

Main:

• Delivery of Bikeability Training to Children.
• Delivery of Adult Cycle Training.
• Maintenance of bikes and equipment for each of the following fleets: Stirling, Clackmannanshire, EBike, Practical Cycle Awareness Training (PCAT) and Adult Cycle Training Fleets.
• Managing health and safety within area of responsibility.
• Carrying out risk assessments for Bikeability sessions.
• Planning, risk assessing and delivering other cycle related sessions, events and activities.
• External liason with third parties including schools, local councils, community groups and organisations, as well as charities and businesses.
• Attending team meetings.
• Attending continuous professional development (CPD) training.

Additional:

• Building bikes for the shop when not busy.
• Collecting bike donations for the shop.
• Deliver Doctor Bike services across the Forth Valley when required.
• Assisting other departments where needed.
• Any other reasonable duties consistent with working for a small charitable organisation.

Organisation Profile

Established in 1984 to eradicate all forms of discrimination under the Race Relations Act 1976, CSREC works across Central Scotland, including but not limited to, Clackmannanshire, Falkirk, and Stirling Council areas.

At CSREC, we aim to reduce the negative effects of inequality and marginalisation experienced by Minority Ethnic individuals, asylum seekers, and refugees across Central Scotland, enabling them to engage with the wider public to enhance community cohesion and prevent discrimination.

This job description and person specification acts as a guide to the various responsibilities in relation to the position of Senior Finance and Fundraising Officer. Due to the on-going changes within the Third Sector these responsibilities may be occasionally amended in negotiation with the post holder. CSREC is committed to the safeguarding and welfare of all our service users and uses a thorough, rigorous, and fair recruitment and selection process.

Role Overview

To ensure the financial health and sustainability of CSREC by leading on financial planning, securing essential funding, and maintaining robust financial reporting and compliance. The post holder will be responsible for the creation and management of budgets and forecasts, identifying and applying for new funding, and ensuring all financial reporting to funders is accurate and timely.