Jobs in Upper Braes, Falkirk

The postholder will be expected to operate in line with our values which are:

justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

The Childcare Connector will support single parents to overcome childcare barriers that prevent them from accessing and sustaining employment, education, training, volunteering and other progression opportunities. Working within the OPFS My Life and Me framework, the postholder will provide specialist childcare information, advice, guidance and practical support to help parents understand childcare options, access funding and secure sustainable childcare arrangements that support their family and future goals.

Working in partnership with childcare providers, employability services and other local organisations, the postholder will help parents access coordinated support and reduce childcare as a barrier to work, learning and progression.

The post holder is responsible to the Regional Co-ordinator for the administration and facilities functions of OPFS Falkirk Service.

Key responsibilities

• Reception: Meeting and greeting visitors, dealing with walk-in enquiries, deliveries and suppliers. Answering the phones, signposting referrals and responding to the generic OPFS email.
• Administration: Ensuring effective and efficient administration for OPFS Falkirk. Processing referrals and ensuring the database/Salesforce system is accurately maintained. Liaising with managers and staff to collect information related to service delivery reporting and performance. Providing administrative support for the Regional Co-ordinator. Maintaining document storage in line with OPFS data retention policy and procedures, arranging confidential destruction and archiving as appropriate.
• Properties: Ensuring the smooth operation of the premises in terms of repairs and regular Planned Preventative Maintenance. Assisting the Regional Co-ordinator and team with arranging any reorganisation of office space, including any necessary wiring, IT requirements, heating, lighting and other utilities including redecoration, required flooring and furniture needs.
• Health & Safety: Assisting the Regional Co-ordinator in ensuring that the Falkirk premises are compliant in all aspects of health and safety regulations. Acting as the designated fire warden, ensuring appropriate training and drills are performed and documented regularly, and acting as a First Aider for Falkirk Service.
• Personnel: Maintaining accurate and secure records for all staff employed by OPFS Falkirk, ensuring that a complete and up-to-date record is kept for all absence, leave and contact details for Falkirk staff in paper form and electronically, with information passed to OPFS HQ as required.
• Recruitment: Supporting the Regional Co-ordinator and working in partnership with OPFS HQ. This will include collation of all relevant information on the role, job description, etc. Supporting the production of documents as required by the interview panel, setting up interview space, including any IT equipment required for interviews, and co-ordinating induction programmes for new staff as appropriate to their role.
• IT: Acting as the main internal contact and support for staff with simple IT issues, advising on appropriate external support as required. Ensuring all IT equipment and software at Falkirk is fit for purpose, liaising with HQ on IT issues. Administering OPFS SharePoint and assisting staff.
• Event, meeting and conference organisation: Providing administrative functions for meetings, including arranging rooms, invitations and minute taking. Co-ordinating OPFS events, working in partnership with HQ to arrange appropriate publicity, adequate space and appropriate refreshments.
• Any other duties relevant to the post or organisation as requested by the OPFS Directorate.