At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
Housing Registration Administrators are responsible for delivering a high quality service to customers, meeting their needs at the first point of contact. They have the ability to be flexible within the remit of the Customer Service Centre and capable of resolving enquiries in whichever manner they are received, e.g. telephone, e-mail, in person.
The postholder will be responsible for accurately processing applications to Link’s choice based letting (CBL) system, assessing applicants’ housing needs in line with our Lettings Policy and awarding priority where appropriate.
Applications are assessed using the rules set out in our Lettings Policy, and you will mostly be assessing applications using the rules and guidelines that are provided. However, you will also come across situations which fall outside of these guidelines, so you must have the ability to use your initiative and make decisions on assessments on your own.
Primarily, this role is a customer service role. Members of the team are expected to remain calm, sympathetic and supportive while dealing with both routine and difficult situations, and to always maintain confidentiality.
About You
The successful candidate will have a good standard of education combined with experience of working in a fast paced multi task role dealing with a range of duties and customers. You will be able to demonstrate a knowledge of, and commitment to, excellent customer care and equal opportunities. An understanding of Housing Management Issues and the work of Housing Associations would be an advantage.
You will have a high degree of competence in the use of IT Systems, particularly those used in a service delivery, as well as practical experience of Microsoft Office programmes – especially Outlook, Word and Excel – and a knowledge and understanding of Data Protection and its application in a customer focused environment.
Experience of Choice Based Lettings (CBL) systems is desirable.
In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’s values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge and Transparency.
For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack on our website.
What’s in it for you?
As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.
As a Link employee, you'll likely benefit from the following:
For a full list of benefits available to employees, please see the following link - linkhousing.org.uk/what-we-do/work-for-us
You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.
Join Our Team as an SDS Information Officer!
Are you passionate about making a real difference in people’s lives? We’re looking for a dedicated and enthusiastic individual to join our team as an SDS Information Officer. In this important role, you’ll be part of a small, supportive team working both in the community and remotely to provide essential information and support about Self-Directed Support (SDS).
As an SDS Information Officer, you’ll engage with individuals, carers, families, and Health and Social Care partners across the Forth Valley area. Your role will be key in helping people feel informed, confident, and empowered to take control of their social care decisions. While experience in delivering training or support is beneficial, what matters most is your eagerness to learn and your commitment to helping others.
Why This Role is for You:
What We’re Looking For:
If you’re proactive, organised, and passionate about making a difference, we’d love to hear from you. Apply today to be a part of our mission to empower individuals and enhance their independence. Join us in creating a more informed and supportive community!
Go Youth Trust have an amazing management opportunity for the right candidate to join us during a period of growth.
We seek a highly gifted, motivated and experienced Youth Work professional, with proven leadership and management capability, to be the key point of contact for young people engaging with our Propel programme.
Propel is a brand-new programme which Go! Youth Trust is delivering on behalf of Falkirk Council and the Local Employability Partnership.
Propel will work with young people aged 16-25 who are not engaging with education, employment or training providers. Working alongside Skills Development Scotland to engage young people who have been identified as not engaging with any employability or educational supports.
Through a blend of 1:1 engagement, small group work and peer support the Propel Youth Worker will work with young people to give them the skills, experience and confidence to take their first steps into education, employment or training.
Please see our attached job profile for further details.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
Within this role you will be working as part of the Service team, maintaining a clean, safe and healthy environment in the service for our supported people.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
And many more!
The job location is stationed at our Falkirk Service. Work involves maintenance of staff areas and communal areas of buildings and grounds. Flat void cleaning and prepping with quick turnover to high standard, candidates need to be able to undertake physically demanding tasks and be able to work on own initiative. Due to the nature of the service, confidentiality and professionalism is a must for anyone offered the post. There is a variety of tasks to undertake, a good knowledge of health and safety, and COSHH would be advantageous. Must be willing to attend training which may extend working hours on those days and have a focus on personal development .
The Conservation Volunteers connects people and green spaces to deliver lasting outcomes for both.
About the role:
The John Muir Way is one of Scotland’s most iconic long-distance walking routes, spanning 134 miles from Helensburgh on the west coast to Dunbar on the east. The John Muir Way Green Skills program, a three-year initiative funded by the National Lottery Heritage Fund, will focus on improving biodiversity along this route, creating opportunities for trainees to learn new skills, build confidence, and contribute to Scotland’s natural and cultural heritage.
The John Muir Way Greenskills programme is a 3-year initiative, with 72 trainees engaging in practical biodiversity tasks and projects along the route. The programme aims to bridge the skills gap and ageing workforce challenges, increase connectivity and break down the disconnect with nature, working alongside various partners to achieve its goals.
Each Greenskills Leader will lead a team of six Green Skills Trainees per year, located in Edinburgh, Falkirk, North Lanarkshire and East Dunbartonshire. The post holder will have overall responsibility for line managing the trainees, delivery of practical training and the delivery of practical biodiversity enhancement tasks on partners sites. Each Green Skills Leader will liaise with greenspace teams in Local Authorities and Scottish Canals to agree sites and projects. This role will also contribute to the project evaluation, local budget management, and programme promotion. This role will work closely with the People and admin coordinator managing the schedule of external training, trainee attendance, annual leave, onboarding and programme exiting of trainees. These roles will report into the John Muir Way Greenskills Operations Leader.
Experience of leading a small team.
Previous management of a training programme/structured delivery model.
Mentoring and/or coaching young people.
A passion for supporting young people to achieve their goals.
Knowledge and understanding of practical biodiversity projects and events.
Experience in recruiting and managing trainees and/or other stakeholders.
Experience in working in partnership with multiple organisations with potentially differing demands.
We have four positions available: 1 in Edinburgh, 2 in Grangemouth, and 1 in Glasgow. When submitting your application, please indicate your preferred location in the subject line of your email.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team via recruitment@tcv.org.uk or by telephone on 01302 388883 . We also offer reasonable adjustments on the job.
* A full driving licence is required yes ‘as the post holder has use of a company vehicle’.
* This post is subject to an enhanced CRC check
We are The Conservation Volunteers.
Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.
Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.
The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.
The outcomes of our work:
• Environment: Green spaces are created, protected and improved, for nature and for people.
• Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
• Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
• Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.
Join in, feel good.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
And many more!
About the Role:
As Service Manager, you will manage and lead a team to deliver high quality, safe, secure, accommodation for Care Leavers from the Falkirk Area providing round-the-clock Housing Support, engaging Group Activities, and personalised 1:1 Assistance, where young individuals can thrive to build their skills and confidence to help transition smoothly into independent living with the support of a large fully trained staff team. At Falkirk, there are 2 outreach flats attached to this service and as such transitional work between the 2 services is required. This role is 35 hours per week and will be Monday-Friday.
Main Responsibilities:
As Service Manager, you will:
About You:
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career
Could you be Key?
Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life.
At key we support disabled people of all ages to make every day matter.
We are passionate about being the very best employer we can be, ensuring our staff feel well supported and valued in their roles. As well as being part of a supportive, local team you will be eligible for:
Join us and make every day matter! Support Workers and Relief Support Workers.
No experience necessary! Training and support will be given to help you achieve your full potential.
If you would like to get involved in support work but cannot commit to a contract due to other commitments, we also have opportunities for you to complement our existing workers by joining our relief register of bank support workers. This will mean you can work in a way that best suits you and fits with your life.