Jobs in West End, Dundee

PURPOSE OF THE ROLE

To provide support and assistance to the Dundee Women’s Aid team to enable the best possible service to be provided to service users.

KEY TASKS & RESPONSIBILITIES

• Welcome women and children into refuge accommodation and carry out the admission process including explaining the occupancy agreement as well as the rules and conditions of stay.
• Provide an induction to new residents on the heating system, security of the premises and electrical equipment.
• Where appropriate assist women in refuge with the completion of forms, etc.
• Clean and prepare refuge properties for occupation by service users. This can include moving furniture, working at heights and some manual handling.
• Carry out weekly checks of refuge accommodation for Health & Safety purposes and ensure that flats are properly maintained.
• Report all welfare concerns to the appropriate manager.
• Arrange and coordinate any necessary refuge repairs with the necessary tradesmen.
• Respond to ad hoc Health and Safety checks including CCTV.
• Arrange and assist with routine Health and Safety inspections from outside agencies.
• Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc pertinent to each flat and arrange to repair or replace items where necessary.
• Complete minor DIY repairs and maintenance tasks including painting and decorating and building flat pack furniture.
• Ensure all refuge resources and stock are replenished, accessible and stored in a tidy manner.
• Assist in the update of refuge information packs for refuge properties.
• Contribute to team meetings and work plans.
• There may be a requirement to work outwith normal working hours on occasions.
• The post holder is required to travel extensively throughout Dundee. It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted.

An exciting opportunity has become available to join Families Outside as our Regional Family Support Coordinator. If you are passionate about making a difference for families impacted by imprisonment and working to tackle and reduce stigma, we want to hear from you. We are looking for an enthusiastic and motivated Regional Family Support Coordinator (RFSC) to support and promote the work of Families Outside in Tayside.

Staff Benefits

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Employee Assistance Programme (Health Assured)
• Flexible working
• Cycle to Work Scheme
• Laptop and mobile phone for all staff

The Role

Joining the North of Scotland regional team, within our national Family Support Team, the Regional Family Support Coordinator will support people living in the Tayside area who have a family member in prison. They will:

Support families at home and in their community via 1:1, family, and/or peer support

Work closely with key professionals including prison staff and prison visitors centre staff to provide advice, information, and guidance on a range of issues

Raise awareness with key professionals within the local community about the impact of imprisonment and our work to improve outcomes for families

Work closely with HMP Perth and HMP Castle Huntly, contributing to meetings and events that support the rights of children and families affected by imprisonment

This role is home-based with a mix of hybrid and in-person working.

About You

We are looking for an individual who is:

• Experienced in working with, and alongside families in a creative and flexible way
• Rights-focused in their work and all they do
• Trauma-informed and is willing to understand the impact of imprisonment upon families
• Skilled and knowledgeable in working with people to overcome challenges they face in their day-to-day life
• A confident and effective contributor to working in partnership with others to meet families’ needs.

If you are an experienced professional with social work, community work, family support, or other appropriate experience and are passionate about making a difference for families impacted by imprisonment, then we want to hear from you.

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.