Jobs in Torry & Ferryhill, Aberdeen

We’re looking for a friendly, motivated person to join our team. The Community Delivery Coordinator will support the delivery of the MCR Pathways mentoring programme in Aberdeen City and surrounding areas. You will support our volunteer mentors and young people, and ensure mentors and young people receive individualised support and remain fully engaged throughout their mentoring journey. You will be responsible for the timely recording and updating of internal mentor recruitment documentation, supporting mentor recruitment, and assisting with the delivery of in-school and community based mentoring and group work.

Key Responsibilities

• Manage your own caseload of young people and mentors, from initial referral and relationship building to active programme participation.
• Help with the recruitment, interviewing and training of volunteers, including conducting PVG safeguarding checks.
• Facilitate and support the “matchmaking” process to ensure young people are paired with the most suitable mentors rapidly and effectively.
• Conduct regular progress evaluations, providing both support and constructive challenge to monitor the impact of the programme.
• Work with the regional team to help drive mentor recruitment to the targets needed for your area.
• Maintain accurate records and produce high-quality case studies to satisfy funding and quality assurance requirements.

About You

• Exceptional ability to build meaningful relationships with young people, education colleagues, volunteer mentors, key partners and community organisations.
• Awareness and understanding of the principles of safeguarding children, young people and vulnerable adults.
• Ability and confidence to present programme information and deliver prepared training sessions to groups.
• Ability to work well on own initiative, as part of a team and on a flexible basis in response to young people and organisational needs.
• An understanding of the challenges and barriers that care-experienced and/or vulnerable young people and young adults may encounter.
• Experience or a knowledge of processes to document and evidence good practice and positive outcomes.
• Good knowledge of the local area, including community groups, employers and local organisations.

You should be a “people person”, open-minded and happy talking to large groups as well as having one-to-one chats.

About Us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, 7% Employer Pension Contribution, Life Assurance – 4 x salary.

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the North East of Scotland but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.

You will have experience of engaging and supporting people in a community, charity, social care, or other people focused position, supporting those who are socially isolated to be better connected into their communities. You will have good organisational skills, empathy and the ability to listen and build relationships with people who may have complex and challenging welfare needs, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.

This is a community-based position working from home but covering the Inverness, Moray, Aberdeenshire and Grampian regions primarily, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to Edinburgh and London will be required.

Additional Information

• Driver’s License
• Enhanced DBS check
• Must have the right to work in the UK.

As a Community Young Person and Family Support Worker (Crisis Response), you will be required to travel Scotland-wide, with potential overnight stays away from home, with expenses paid.

To continue our existing well-established service and support a Pilot project (Alternative to Policy Custody), we are looking for a keen, enthusiastic individual who has an interest in helping children, young people and their families. This new pilot will be supporting young people away from police involvement and working along side our bespoke young person and family support service.

Are you able to stay calm under pressure? Do you have these qualities? Then we have a job for you?

Purpose & Context of Role

The postholder will manage their own caseload, ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

You will be expected to actively demonstrate leadership and ownership over effective service delivery to young people, by managing their outcomes through the use of line managers, colleagues and organisational tools, processes, policies and procedures.

Service Delivery

• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To actively participate in the delivery of the Includem Helpline evening and night service so support is available for young people and families 24/7
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making

People

• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately
• To demonstrate professional resilience when providing support with sensitive or challenging issues
• To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes
• To establish mutually trusting, open and non-judgemental relationship with young people and their families
• To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family whilst developing relationships with wider community resources.
• Offer support to young people within their own communities and support them to access resources locally
• To respect and value the contribution of wider stakeholders and the delivery of Includem services
• Where opportunity allows experience of directing, supporting Sessional staff
• Any other duties as designated by your line manager

Influence

• To build relationships with Local Authorities with varying demands and priorities
• To ensure young people and families are empowered to make informed choices
• To support young people and families to effectively communicate with others
• To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement within a team setting.
• To articulate and endorse the Includem framework of intervention and the key aspects of the service delivery model to a wide audience.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families
• Demonstrate understanding of your impact on people and how they might see you.
• To develop partnership working within communities.

Resources

• To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
• Able and willing to travel anywhere in Scotland to respond to needs from Local Authorities, including overnight stays away from home.
• To maintain and produce accurate and timely records and reports.
• To ensure support is delivered in line with Includem’s Policies, Procedures, SSSC Codes of Practice & National Guidelines.

Quality Assurance

• To be accountable for the quality of your work and responsible for any work delegated to others within the Includem support, and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
• To have an overview of the work delegated to other Includem workers involved in delivering individualised support to your young people.
• To generate creative and new solutions to issues faced by young people and families.

A UK driving license is an essential requirement for the role.

If you would like further information about the role, please call HR on 0141 427 0523

Sessional Workers - National Intensive Support Package Service

Sacro’s mission is to deliver life-changing services that empower people, give hope and protection, and help to build safe communities.

Sessional workers are required for our Intensive Support Packages services operating across Scotland, particularly in Glasgow, Dundee, Aberdeen, Ayrshire, Edinburgh and the Lothians.

To join this team, you will need experience of working with offenders and/or working in a social care setting.

This work is challenging and rewarding. You will need to have a non-judgmental value base, good interpersonal and communication skills, and be flexible to meet the changing needs of our services. You will also need to be able to work as part of a team and to agreed plans.

Hours of work are as and when required and include evenings and weekends.

A valid driving license and access to a car are essential for this post.

Membership of the Protecting Vulnerable Groups (PVG) scheme will be a requirement for the above posts for which Sacro will cover the cost.

Please state in your application the location/s you are willing to work in.