North East Edinburgh Recovery Service

Step Up - Come join our team

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in North East Edinburgh Recovery Service are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

The North East Recovery Hub is a one-stop shop which offers a full range of drug and alcohol treatment and support services. We are a multi - disciplinary team comprising of Voluntary Sector TPS, NHS and social work staff. We are based with our main office in Leith, and a satellite location in Craigmillar. This role will be based Monday, Tuesday and Thursday at our satellite location at Craigmillar. Wednesday and Friday will be based at our main office in Leith.

We understand that everybody’s experience is different. When people come to the Hub, we personalise their care to achieve their goals.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

Full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As an Assistant Service Co-ordinator, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We value lived experience, please click here to read more about our views.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Community Connector, you will work alongside the outreach team to support people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

The Community Connector approach focuses on a person's relationships within their local community and how they shape their life. Guided by person centred values, our North Lanarkshire Outreach Team stands alongside individuals to remove barriers, rebuild local connections, and promote positive relationships that nurture long-term well-being and independence.

We are looking for a passionate Community Connector / Support Worker dedicated to changing outcomes for people across North Lanarkshire, many of whom face significant trauma, social isolation, stigma, and systemic barriers. These challenges often isolate people from their local areas and lead to coping mechanisms that impact physical, emotional, and mental health. Despite these hurdles, the people we support show incredible resilience and possess unique strengths waiting to be reconnected with their surroundings.

Recognising that connection is the foundation of health and community stability, this role focuses on bridging the gap between individuals and their local spaces. You will act as a vital link connecting people to local courses, interest groups, classes, and community resources. Working to dismantle the barriers preventing active participation. Working as an integral member of the wider Outreach Support Team, you will link closely with local North Lanarkshire community hubs, college networks, third-sector groups, and health resources to create clear pathways into inclusive spaces.

Job Summary

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services.

Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and become Naloxone trained as needed.

Reporting to the Outreach Service Leads and, you will blend active community connection with direct support worker duties. Alongside leading community integration initiatives, you will at times carry a caseload and step in to provide flexible, cover-based key worker support (including sickness cover) when needed ensuring consistent, relational care across the team.

Shift Pattern-Monday-Friday 9-5. There will be a requirement to work one weekend in 7 and an additional late shift midweek

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Health Improvement Worker delivers compassionate, person-centered care to individuals experiencing homelessness who face severe health inequalities, including complex trauma, mental health challenges, problem drug and alcohol use, and blood-borne viruses (BBVs). Working as an essential part of a 24/7 residential care team at the Milestone Intermediary Care Unit (MICU), you will provide hands-on clinical and practical support, including medication administration, harm reduction interventions, and 1:1 emotional support, to promote recovery and stability. Through trauma-informed practice and close collaboration with multi-agency health partners, you will empower people to overcome barriers to their wellbeing, build resilience, and transition safely toward positive, long-term outcomes.

Job Summary

The Milestone Intermediate Care Unit (MICU) is a ten-bed Care Inspectorate registered care facility that provides short-term residential care and support for vulnerable people recently discharged from the hospital who are homeless or at risk of homelessness, as well as those in the community where admission can lead to early intervention, prevent hospitalisation, or mitigate serious harm. The service supports people navigating multiple complex needs across physical health conditions, mental health challenges, and severe morbidity, including those requiring the initiation or stabilisation of medication-assisted treatment for addiction, starting or adjusting treatment regimes for blood-borne viruses, or needing to engage with intensive community care to manage complex wound infections and trauma related to substance use. Accepting referrals from both in-patient care through a step-down pathway and the community through a step-up pathway, MICU delivers a patient-centered and trauma-informed holistic package of care to facilitate recovery, address health needs, and offer connection to other community projects both within Simon Community Scotland and externally to enable a safe and appropriate discharge.

The shift patterns are 3 or 4 days over 7, day shift 7.30am to 7.45pm and waking night shift 7.00pm to 7.45am for a total of 37.5hrs per week.

Key Responsibilities

• Service Delivery & Direct Support
• Harm Reduction & Health Support: Deliver practical harm-reduction interventions (including Naloxone administration/guidance) Provide support to adhere to new and re-started medication regimes and ensure prescriptions are accurate and taken as prescribed. Support to attend community healthcare appointments, case discussions, and review meetings. Assist people in identifying dietary needs and maintaining a healthy lifestyle.
• Personalised Care Planning: Work collaboratively with people to complete initial assessments, safety plans, create outcome-focused personal plans, and carry out regular reviews.
• 1:1 & Group Interventions: Provide 1:1 emotional and practical support to assist people in overcoming barriers to their health and wellbeing. Facilitate group activities and events that build confidence, self-esteem, and social connection.
• Trauma Informed Crisis Intervention: Provide calm, compassionate support to people in distress or crisis, utilising de-escalation skills and working alongside partners to ensure a safe environment.
• Professional Standards: Maintain excellent standards of care and support which meet regulatory requirements such as SSSC and Care Inspectorate, including confidentiality and GDPR.
• Data Recording: Record accurate and professional case notes in order to gather qualitative and quantitative data for reporting purposes, in line with SSSC.
• Multidisciplinary & Partner Collaboration: Actively participate in Multidisciplinary Team (MDT) meetings and communicate professionally with internal and external partners to coordinate high-quality care, advocate for people, and unlock the best available support and opportunities for each person.

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen – not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

Our Preventing Migrant Homelessness programme works with people who are destitute and subject to immigration control, as well as refugees who are at risk of homelessness. You’ll be based in the community, working one to one with individuals to provide person-centred, trauma informed support, linking in with other agencies and partners as required.

You will be part of a new service being rolled out in North Ayrshire, Saffron which is currently running in Glasgow and has had some very good outcomes for young people so to take this model across another local authority will be an excellent opportunity for all involved.

You will work directly alongside our UASC service, Saffron, to provide specialised support to unaccompanied young people. Using a trauma-informed approach, you will deliver practical housing support—helping young people to adjust to living independently, navigate tenancy responsibilities, and build key life skills as they work towards sustainable, independent living. You will also collaborate closely with partner charities and external agencies to offer a safe, holistic support network tailored to the needs of the people we work alongside.

To be part of this team, you will be passionate about changing expectations and experiences of people we support, many of whom have experienced significant trauma and continue to experience exclusion, stigma and racism in Scotland. You will understand the differential impact of race on their experience of services and support. As part of our Preventing Migrant Homelessness team you’ll contribute to the development of our service, provide support to colleagues and work to improve outcomes for the people we support.

This post is part time, working 18.75 hours per week.

Days to be arranged but will be in the Monday - Friday 9.00 am - 5.00 pm perimeter

Job Summary

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services.

Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and Naloxone trained as needed.