Receptionist, Dundee

The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families.

As Receptionist, you will ensure the smooth running of the front of house function, as well as providing general support and administrative duties to other teams.

About the role:

You will be a key part of the team, leading our Front of House; welcoming families, groups and visitors to The Yard Dundee, and putting them at ease. Being able to explain The Yard to new and prospective members and advocate for our whole organisation.

About you:

If you would like to work in a supportive and understanding work environment, ensuring that families feel valued and part of an inclusive community, we would love you to be part of our new team.

This job is for you if you have:

• Experience of providing excellent face-to-face customer service
• Excellent communication skills, both verbal and written
• Ability to relate well to all visitors, including children with disabilities
• Ability to work well in a team, with fellow employees and volunteers, as well as on own initiative

Benefits:Holiday pay, training & development opportunities, life assurance, company pension, health care cash back plan, employee assistance programme, free uniform

Help shape a national service that protects children's rights.

Every child deserves to have their voice heard and their rights upheld.

At Children First, we stand up for Scotland's children by protecting them from harm, helping them recover from trauma and ensuring they have the opportunity to thrive. As Scotland's national children's charity, we are looking for an experienced and values-led leader to join our National Safeguarders Panel team.

This is a unique opportunity to influence practice at a national level while leading quality improvement, children's rights and accountability across one of Scotland's most important child protection services.

About the role

Working alongside the Assistant Director and two other Service Managers, you will help lead the National Safeguarders Panel on behalf of the Scottish Government.

You'll take the lead on complaints and concerns relating to Safeguarders, ensuring these are managed fairly, consistently and in line with legislation and best practice. You'll champion children's rights throughout our work, drive continuous quality improvement and help shape learning and development for Safeguarders across Scotland.

You'll also build strong partnerships with Scottish Government, Children's Hearings Scotland, the Scottish Children's Reporter Administration and other key stakeholders to ensure children remain at the heart of everything we do.

This is a strategic leadership role where you'll combine operational management, quality assurance, relationship building and service development to make a lasting difference for children and young people.

What you'll bring

We're looking for someone who can demonstrate:

• Significant leadership experience within children's services or a related environment.
• Experience of managing investigations, complaints or quality assurance processes.
• Strong knowledge of Scotland's Children's Hearings System and children's rights.
• The ability to build effective relationships across complex partnerships.
• Experience leading teams, managing resources and delivering service improvement.
• Excellent judgement, communication and decision-making skills.
• A collaborative leadership style that reflects our values.
• A Social Work qualification or another relevant professional qualification at SCQF Level 9 (or equivalent) is essential.

Why join Children First?

By joining us you'll be helping to shape services that protect children's rights across Scotland while working alongside passionate colleagues who share your commitment to making a difference.

We offer:

• A workplace with values of With love, With purpose and With strength
• 40 days annual leave (inclusive of bank holidays)
• Flexible and hybrid working
• Pension scheme
• Westfield Health wellbeing support
• Blue Light Card discounts
• Learning and development opportunities
• A Fair Work accredited workplace

Our values

Everything we do is guided by our values.

With love, we put children first.

With purpose, we transform children's lives together.

With strength, we do whatever it takes to protect Scotland's children.

If you're an experienced leader who shares our commitment to children's rights and wants to influence practice on a national scale, we'd love to hear from you.

Children in Scotland is currently seeking an experienced Communications Officer to join our collaborative and driven Communications & Marketing Team.

Children in Scotland has numerous functions that support the children’s sector in Scotland - from membership services and events to policy and participation activities, as well as delivering a number of services (Enquire, Reach, Resolve, My Rights, My Say). The Communications Officer will play an important role in raising awareness of both the organisation and the key issues facing the sector – through engaging content, social media and brand activity.

We are looking for a great team player who enjoys the process of collaboration to achieve creative and dynamic communications. They will take a highly-organised and proactive approach to their responsibilities, and have a close eye for detail.

We would love to hear from candidates with a background in content marketing, social media, or multimedia, as well as a good understanding of digital communications.

The successful candidate will be ready to hit the ground running, but will be offered an excellent induction and support through the first few months. Our commitment to staff wellbeing is reflected in our flexible and hybrid working policies, our organisational wellbeing working group, regular line manager one-to-ones, and quarterly in-person all-staff away days. They will join a brilliant group of supportive staff who are passionate about making a difference to children’s lives and work hard to achieve this.

Please read our full job description for details of responsibilities and criteria for this role.

This is a hybrid role with some flexibility around working-from-home days. Members of the communications team are generally encouraged to spend a minimum of one day per week working at the Children in Scotland office in Edinburgh, and attend mandatory quarterly in-person all-staff days and departmental meetings.

About Children in Scotland

Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.

We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.

We are stronger together in driving lasting impact for Scotland’s children.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Further information

For an informal chat about the job, please contact Simon Massey, Head of Development and Engagement by email on smassey@childreninscotland.org.uk