Top job! Head of Homelessness Services

  • Full time
  • £50,000 – £55,000
  • On site: Multi-site role across Edinburgh, Midlothian, East Lothian & West Lothian
  • Closing 29th June 2025


  • Advertised from 4th June 2025
  • Flexible Working. Permanent

Role

Care Support Scotland is on the move – join us to shape the future of homelessness services in a modern, values-driven organisation.

We’re seeking a strategic and compassionate leader to join us as Head of Homelessness Services, a pivotal role within our management team. As we conclude a major organisational transformation and embark on our new five-year strategy, this role will lead high-impact services and help drive innovative change.

About the Role

This new senior leadership post oversees our homelessness services, including temporary and emergency accommodation and youth housing support. You’ll lead a management team and support 70+ colleagues delivering services worth over £2.5m annually.

You’ll play a central role in shaping and delivering our homelessness strategy, ensuring services are trauma-informed, psychologically safe, and designed around the people we support.

Key Responsibilities

  • Lead and develop managers and teams across a multi-site division
  • Drive strategic development, service innovation, and contract performance
  • Embed psychologically informed practice and a culture of learning and accountability
  • Build and maintain strong relationships with commissioners, partners, and stakeholders
  • Ensure services are high quality, financially sustainable, and aligned with organisational values
  • Take a key role in safeguarding and risk management across services

What We’re Looking For

  • A skilled, emotionally intelligent leader with experience in homelessness, housing, or closely related fields
  • Strong strategic thinker with proven experience leading distributed teams
  • Confident with budgets, service development, quality assurance, and compliance
  • Able to work at pace, spot problems and opportunities, and deliver real solutions
  • Strong communicator who thrives on collaboration and developing others
  • Registered or eligible for SSSC registration as a Housing Support Manager
  • Car and driving licence required.

You don’t need to have held a ‘Head of’ role before, if you’ve got multi-site leadership experience, a deep understanding of homelessness services, and the drive to make a difference, we want to hear from you.

Why Join Us?

  • Lead transformational change in a dynamic, high-trust environment
  • Join an ambitious and compassionate team with big plans for the future
  • Enjoy flexible working and real autonomy in your role
  • Help shape service strategy and influence national practice
  • Be part of an organisation that values kindness, inclusion, and continuous learning

Interested? Let’s Talk.

Get in touch with Jack Rillie, CEO, for an informal chat:

Jack.rillie@caresupport.scot

Application notes

A recruitment pack is available below and further information can be found on our website.


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