Do you dream about a more rewarding career where you make a real difference to people’s lives? One with
hybrid-working, job permanence and career development? Then why not become an Affordable Warmth Advisor at
Changeworks, Scotland’s leading environmental charity delivering solutions for low carbon living.
As an Affordable Warmth Advisor, you’ll provide people with crucial support to get through the ongoing energy crisis.
Our Community Engagement and Energy Advice Services are on the frontline, providing a range of information and
support to the public. This includes signposting, advice, advocacy and support for people, particularly for
those in fuel poverty, and awareness-raising and engagement activity at talks and events.
We are seeking to recruit additional Affordable Warmth Advisors to help us expand our services across Scotland and to
support more people in need. Our Advisors are naturally supportive, highly motivated and driven by delivering
real outcomes for their customers. If you have excellent communication skills, a ‘can do’ attitude and a mature
and responsible approach to your work, we’d love to hear from you. The work can be complex, and our customers
are often in acute need, meaning the role can be highly rewarding as you can make a real difference to someone’s
life.
A background in energy is desirable, advice or customer experience essential, and you should have an understanding of
vulnerability and awareness of fuel poverty. You should have experience of producing high quality written
reports or papers. A driving licence is beneficial as some of our work is face-to-face, and in rural areas. We
will start to grow your knowledge of services straight away with training over your first months. Training and
knowledge sharing will be ongoing to ensure you are kept up to date with sector specific developments and new
technologies.
About us
Changeworks is a leading organisation dedicated to decarbonising Scotland’s homes and a just transition to net zero.
We deliver services in energy advice, retrofit management, and decarbonisation solutions, alongside independent
consultancy. Through partnerships across the UK, we help accelerate the transformation of Scotland’s homes
toward sustainability.
Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few
organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of
Commerce this year. Our staff overwhelmingly would recommend us as an employer too.
The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built
environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and
large-scale interventions delivered by Changeworks and external organisations in this area. These include
area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.
We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to
decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us
deliver on our objectives. You’ll receive full training plus coaching and mentoring.
We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme
and 26 days paid holiday plus 9 public holidays per year.
At Changeworks, we welcome and encourage applications from everyone