Sacro’s mission is to deliver life-changing services that empower people, give hope and protection, and help to build safe communities.
This new role will manage the smooth deployment and ongoing operation of our new case management system. You will assist end-users with system usage, troubleshoot issues, provide training, and collaborate with technical teams to enhance system functionality.
You will be educated to Degree level or equivalent, experience of working within IT projects or similar and being involved or coordinating and leading training. Experience of D365, collaborating with cross-functional teams, project management experience, exceptional communication and IT skills are essential.
We offer some great benefits, including family friendly policies, flexible and hybrid working and work-life balance. We also have generous annual leave entitlement, employee wellbeing scheme, cycle to work scheme, pension scheme and death in service, enhanced company sick pay. We will offer learning and development, progression and qualifications with the opportunity for growth and development.
We welcome applications from individuals who share Sacro’s aims and values and want to engage with those we support to help them move on to a more secure, settled and fulfilling life and value diversity from all sections of the community.
For further information and to apply, please visit our website.
Closing Date: Mon, 20 May 2024 (23:59 hrs).
Systems Manager
Postcode: EH2 2PR
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Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.
What is The Role
As a member of the Corporate Leadership Team, reporting directly to the Director of Service Delivery, your primary role is to oversee national services and programmes across Scotland and provide strategic support to service delivery. However, you will also work closely with Heads of Service supporting localities, working together to provide a holistic, integrated support to our service users and supporting all Service Delivery staff and volunteers as part of #OneVSS team approach. You will be responsible for ensuring, within your areas of responsibility, that VSS’s strategic objectives are being implemented and will have a key role in developing future strategies and business planning to ensure that the needs of victims and witnesses are being met.
What You’ll Need to be Successful
We are looking for an experienced and transformational leader. Someone who will relish the opportunity to shape the delivery of the VSS vision and strategic priorities. You will be working alongside colleagues and partner agencies to deliver for victims and witnesses and have a relevant post-graduate professional qualification and/or experience in relation to research and designing service pathways. An innovative thinker with strong communication skills and experience of partnership working. Evidence of Continuing Professional Development is essential.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Salary band: £47,266 - £62,420. Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.
Further details of this role are available in the job description - Head of Service Delivery - National Programmes
What we offer
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 42 days (pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits. This includes dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition, we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
Please note - This post will be subject to a PVG check.
Are you an experienced, dynamic litigator who wants to work differently, using a child-centred approach that ensures that children and young people are kept at the heart of the process?
Are you motivated by the opportunity to play a key role in supporting Clan Childlaw deliver our vision of a Scotland where all children and young people are empowered to use their rights ? This is a fantastic opportunity for a talented lawyer, who has a strong commitment to social justice. You should have significant experience in strategic litigation, ideally within our areas of focus, but if you bring experience of and commitment to using your legal skills to improve lives then we want to hear from you .
Comprehensive training will be provided to support you in developing your knowledge and practice in our key areas, and you will be expected to obtain certification as a lawyer for children.
The role of Lead Solicitor – Strategic Litigation is an opportunity for a dynamic lawyer with a drive to shape and grow our unique child-centred legal services, increasing access to justice for children and young people across Scotland and play a key role in using strategic litigation to progress children and young people’s rights in Scotland.
About Clan Childlaw
Clan wants a Scotland where all children and young people’s rights are respected, protected, and fulfilled. For that to happen, Scotland has to be a place where all children and young people can stand up for their rights. That means children and young people need:
Clan is an award-winning, independent children’s charity that actively supports children and young people to take ownership of their rights. We are the only charity in Scotland that provides free, independent legal representation exclusively for children and young people, which is child-centred by design. Because our lawyers work directly with children and young people whose lives are affected by legal decisions, we bring that unique practice-based knowledge to every aspect of our work. This includes our specialist training, our helpline supporting others who help children to use their voices and their rights, and our work to influence children’s rights respecting changes to practice, policy and law.
What We Do
We stand with others who help children use their rights – Through our membership and training for legal professionals and in legal education we are making being a “children’s lawyer” an accredited legal skill set in Scotland. Our practical training and helpline and support for advocacy in Children’s Hearings provides adults that support children and young people information and guidance that they can use to empower young people to stand up for their rights.
We stand out through the excellence of our work – We want our work to have as much impact as possible. We listen to what children and young people tell us about what they need from lawyers and others who support them to use their rights. We use what we learn to develop and design the services they need and talk about why young people’s rights matter, and why children and young people need lawyers.
We stand for change – We are lawyers for children and young people representing children and young people in court, at Children’s Hearings, and in important meetings working to give them equal opportunity to heard and use their rights. We take cases that make change for individual children and young people and help shape better rights respecting policy and practice. We use our knowledge of the law, and experience as practising lawyers for children and young people, to ask decision makers and lawmakers to change the law and the way the law is used to make sure that children and young people's rights are respected, protected and fulfilled.
Our Values
Our values are the principles we uphold in all our work, no matter what. They are the foundation of our workplace culture. Everyone who works at Clan shows our values in all they do and say.
We are supportive: We listen and respond, we provide encouragement and emotional help to children and young people, to others who support young people, and to each other.
We are bold: We are confident and courageous in amplifying the voices of children and young people. We are prepared to take risks when we need to, to defend children and young people’s rights.
We are dynamic: We are always active, always progressing. We are positive, full of energy and new ideas. We ask for change where it is needed.
"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team
What we can offer you
Clan Childlaw’s mission is very important to us, but our people are important too. We recognise the importance of a good work-life balance and a friendly supportive work environment. We offer:
*We operate hybrid working with the opportunity to work from home some of the time. The role will also require travel between our office locations on a regular basis and throughout Scotland as required.
Learning and development is important to us and our team. We hope it’s important to you too. You will be encouraged to engage in learning and continued professional development.
"I have never worked in such a lovely organisation before! I feel valued, seen and heard as an individual here." - A member of the Clan Childlaw team
"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team
Are you a lawyer who wants to work differently, using a child-centred approach that ensures that children and young people are kept at the heart of the process?
Are you motivated by the opportunity to be part of Clan Childlaw's work to deliver our vision of a Scotland where all children and young people are empowered to use their rights?
You will be a lawyer experienced enough to work independently with a minimum of supervision and deliver legal services efficiently and effectively, in a way that reflects the needs and rights of the children and young people we support. You will be able to maintain a varied case load including strategic litigation and deliver high-quality child-centred legal services including our legal helpline, advocacy service and our legal casework service.
This role will suit you if you are talented lawyer, who has a strong commitment to social justice and is highly effective in managing your time and workload to deliver varied legal services dynamically and supportively. You should have experience in our areas of focus, but if you bring experience of and commitment to using your legal skills to improve lives then we want to hear from you.
Comprehensive training will be provided to support you in developing your knowledge and practice in our key areas, and you will be expected to obtain certification as a lawyer for children The role of Solicitor is an opportunity for a lawyer who wants to work to support children and young people standing up for their rights through our unique child-centred legal services, increasing access to justice for children and young people across Scotland.
About Clan Childlaw
Clan wants a Scotland where all children and young people’s rights are respected, protected, and fulfilled. For that to happen, Scotland has to be a place where all children and young people can stand up for their rights. That means children and young people need:
Clan is an award-winning, independent children’s charity that actively supports children and young people to take ownership of their rights. We are the only charity in Scotland that provides free, independent legal representation exclusively for children and young people, which is child-centred by design. Because our lawyers work directly with children and young people whose lives are affected by legal decisions, we bring that unique practice-based knowledge to every aspect of our work. This includes our specialist training, our helpline supporting others who help children to use their voices and their rights, and our work to influence children’s rights respecting changes to practice, policy and law.
What We Do
Through our membership and training for legal professionals and in legal education we are making being a “children’s lawyer” an accredited legal skill set in Scotland. Our practical training and helpline and support for advocacy in Children’s Hearings provides adults that support children and young people information and guidance that they can use to empower young people to stand up for their rights.
We want our work to have as much impact as possible. We listen to what children and young people tell us about what they need from lawyers and others who support them to use their rights. We use what we learn to develop and design the services they need and talk about why young people’s rights matter, and why children and young people need lawyers.
We are lawyers for children and young people representing children and young people in court, at Children’s Hearings, and in important meetings working to give them equal opportunity to heard and use their rights. We take cases that make change for individual children and young people and help shape better rights respecting policy and practice. We use our knowledge of the law, and experience as practising lawyers for children and young people, to ask decision makers and lawmakers to change the law and the way the law is used to make sure that children and young people's rights are respected, protected and fulfilled.
Our Values
Our values are the principles we uphold in all our work, no matter what. They are the foundation of our workplace culture. Everyone who works at Clan shows our values in all they do and say.
We are supportive: We listen and respond, we provide encouragement and emotional help to children and young people, to others who support young people, and to each other.
We are bold: We are confident and courageous in amplifying the voices of children and young people. We are prepared to take risks when we need to, to defend children and young people’s rights.
We are dynamic: We are always active, always progressing. We are positive, full of energy and new ideas. We ask for change where it is needed.
"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team
What we can offer you
Clan Childlaw’s mission is very important to us, but our people are important too. We recognise the importance of a good work-life balance and a friendly supportive work environment. We offer:
Learning and development is important to us and our team. We hope it’s important to you too. You will be encouraged to engage in learning and continued professional development.
"I have never worked in such a lovely organisation before! I feel valued, seen and heard as an individual here." - A member of the Clan Childlaw team
"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team
Victim Support Scotland – Empowering People Affected by Crime.
We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.
Who We Are?
Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan:Empowering people affected by crime: VSS Strategy 2021-2026.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
This is an exciting opportunity to join our team as a Support Co-ordinator , working 35 hours per week.
Working pattern: Monday to Friday 8am and 8pm and Saturdays between 10am to 4pm.
The post holder will have the responsibility of managing volunteers who will support victims and witnesses impacted by Anti-social crime in their local area and linking in with relevant partners to provide advocacy for those impacted by ASB crime. This will be as part of the West team and the rest of the Support Coordinators.
Ideally we would like for the candidate to work Saturdays 10-4pm, and another day of the week in between the hours of 8am-8pm
Primary location:Motherwell, the post holder will be supporting service delivery across the whole locality, with travel across the West area. Our service delivery model is outreach to meet the needs of people impacted by crime. (Expenses will be covered)
Salary: £27,598.93 - £36,445.00 (Pro-rata)
Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.
The postholder will be reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. The postholder will be responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
What you’ll need to be successful
We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance and have a clean full driver licence. Someone with analytical skills who are able to understand, collect, analyse, report and present data. You will have the ability to challenge stereotyping, prejudice, discrimination and bias. We are looking for someone with a good working knowledge of the voluntary/charity sector and willing to be flexible in working hours and able to travel as required.
Further details of this role are available in the job description -Support Co-ordinator
Please note - This post will be subject to a satisfactory PVG check.
What we offer?
When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contactingJobs@victimsupportsco.org.uk.