This vacancy has now closed

Community (Registered) Manager

  • Full time
  • £34,000
  • Glasgow G22 5QT (On site)
  • Closing 27th May 2024

  • Advertised from 26th April 2024
  • Including on call plus potential bonus


Emmaus offers something unique supporting 27 homeless people in our community, operating social enterprises and also giving back to our local, national and international communities. Check out our Website and Social Media @EmmausGlasgow.

The Community Manager will be responsible for the provision of support to companions, who need help both emotionally and practically, so they can live, volunteer and learn in the community, develop life skills and realise their full potential to move on when they are ready and assist in the business operations when required.

So, if you have great communications skills, experience of training and supporting people with complex needs and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.

We will be holding an informal open/information day for potential candidates to come and see our service on Wednesday 8th May 2-6pm. Staff & Companions will be around to show you what we do!

About Emmaus Glasgow

Emmaus is a homelessness charity with a difference. We don’t just give people a bed for the night; we offer a home, meaningful work and a sense of belonging.

For many people who have experienced homelessness, losing their self-esteem can be the most damaging part of their experience. Being on your own, with no support around you can be soul destroying, leaving you feeling worthless.

Finding your way out of that situation isn’t easy, particularly when the only options available are temporary fixes, offering a bed for the night but little to occupy your days.

Emmaus is different because it provides a home for as long as someone needs it, in an Emmaus community. This gives people the opportunity to take stock of their lives, deal with any issues they might have, and often re-establish relationships with loved ones.

“Companion” is the name given to those who live in an Emmaus community and work in the social enterprise, where they support themselves and one another. There are currently 850 companions living at 31 Emmaus communities across the UK.

Rather than relying on benefits, Emmaus uses social enterprise to generate revenue that pays for companions' home, food, training and upkeep, as well as providing a small weekly allowance. This is key to restoring feelings of self-worth, showing Companions that their actions make a real difference, both to their own life, and the lives of others.

Job Title:

Community (Registered) Manager

Based at 101 Ellesmere Street, Glasgow G22 5QT.

Overall, Purpose of the Job

The Support Manager is responsible for the operation of all activities relating to the welfare, care, development, and discipline of companions in the community in a manner which embodies the Emmaus ethos, SSSC Codes of Practice, Care Inspectorate Standards objectives and policies. The post holder will be responsible for the planning, support, development, supervision, and training needs of the companions & staff You will be responsible for auditing files and the community. You will overall responsibility for the service requirements, notifications & inspection by the Care Inspectorate. The post holder will work closely with the Community Director to support the strategic development of the service & social enterprise business activity of the community.

Principal accountabilities

• Be the Registered Manager (Housing Support) for the service with the Care Inspectorate & associated responsibilities.

• Lead on Safeguarding, Child Protection & Adult Support & Protection Policies/Procedures.

• Quality Assurance Audits of files, building & service.

• Overall Running of the Residential Community/Companions

• Manage and delegate responsibility, through a formal supervision process for staff members with caseloads.

• Be responsible for the support, welfare and care of Companions, and their integration into the Emmaus Community and the wider external community.

• Development of strategies to support all companions to reach their individual potential.

• Support community development within Emmaus Glasgow

• Ensure the welfare and wellbeing of residents/companions.

• Collaborate with the colleagues in the management of volunteers with the community & social enterprises.

• Develop external partnerships to enhance the support offered to companions.

• Contribute to the annual budget planning process associated with companions and the community homes, and report on finances associated with companions and the community homes, including verification, authorisation, and monitoring of expenditure, and claiming of housing benefit.

Application notes

For more info:

Closing date for applications will be 12midday Monday 27th May 2024.

Interviews will be held Wednesday 29th May 2024.