An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of
Cruse Scotland South Area, this includes our teams in Edinburgh, The Lothians, The Scottish Borders, Forth
Valley and Stirling.
Candidates are required to have excellent interpersonal and organisational skills to provide volunteer managerial
support, which is often provided from a distance.
Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of
enquiries which includes bereaved people. You will be required to establish effective working relationships with
a range of Cruse Scotland volunteers and staff, as well as funders and partnership organisations. Experience of
volunteer management would be advantageous.
Due to the geographical spread of the role, from time to time the postholder will be required to travel to each of
the service bases within South Area; and to other locations within Scotland for meetings and training.
Whilst the role is hybrid, we have an office base in Leith so there will be a regular requirement to have a routine
presence in the office.
About Cruse Scotland:We are Scotland’s leading bereavement charity, providing bereavement support to
anyone in Scotland who needs us. Bereavement is often one of the toughest experiences that people will face in
their lifetime and for some it can be truly debilitating and completely overwhelming. The range of support we
offer includes our helpline, instant web-based support, individual and group counselling support, children and
young people’s services, training to workplaces and more. See our website crusescotland.org.uk for more
information.
The most remarkable thing about Cruse Scotland is the fact that our client services are delivered purely by a
volunteer workforce - who are all trained to professional standards. It’s fair to say that their motivation and
commitment is contagious, and as such, we value their contributions highly.
Our volunteer workforce of 250 people are located in communities across Scotland, and are supported by a small but
mighty staff team of 23, the majority of whom are employed part time. The staff team comprise a mix of roles and
talents and share a similar passion for the work of Cruse Scotland. The staff team connects fortnightly to
ensure a real sense of community and good relationships across the team.
Feedback from our staff satisfaction survey included:
“I haven't been here long but I can confidently say Cruse Scotland is one of the best organisations I have worked
for, both from work and flexibility and overall organisation support from all staff and management”
“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and
volunteers”
Next Steps: We encourage you to view the attached job description and person specification for more detailed
information.
If you are feeling inspired and consider yourself a good match for the role, then we very much look forward to
receiving your completed application.